Top 5 Customer Service Podcasts

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!
Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, every other Tuesday as Buzzsprout's Head of Podcaster Success, Priscilla Brooke, dives into the world of customer support to make remarkable support the standard, not the exception!

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

If you're in the Bar, Restaurant, or Entertainment Industries, this podcast is for you! The Bar Stars Happy Hour Podcast is for bar people, by bar people. This podcast is your personal happy hour, and will provide you with a well-deserved break from the day-to-day grind. The service and hospitality industries are hard work, and it is not for everyone. We have everything from educational episodes to interviews from Industry professionals all over the world and we share stories, tips, tricks, and have a lot of fun along the way. Anything can happen at Happy Hour! Cheers!

PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.

Are you tired of all the arguing? Completely over nasty generational clashes? Ready for rational conversation, warm jokes, and laughter?

So are we.

Follow along with mother/son duo Tana (Gen X) and Malcolm (Gen Z) as we discuss everything from awful customer stories to what's next in the Marvel Cinematic Universe - and do it with a smile. (I mean, you won't be able to see us, because this is just an audio podcast, but...trust us. We're smiling. Mostly.)

Every 2 weeks, customer experience expert Sam Stern will explain a customer experience pattern that underpins some of the World's best customer experiences. Patterns are models or designs dervied from real-world examples that have been proven to work.

The episodes will include detailed descriptions of the Pattern, data and evidence to supports its importance, and instructions to follow the pattern yourself to create great customer experiences.

Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.

Hosted on Acast. See acast.com/privacy for more information.

A bite-sized production bringing you the latest insights from the sales subject matter experts at Salelytics. Salelytics is one of the nation’s leading providers of Inside Sales, Account Management & Inbound Support services. We help our partners drive incremental sales, increase market share and strengthen relationships with their customers.

IUCX is a utility customer service learning and professional networking events leader with a worldwide, respected reputation. We build and encourage connections between utility customer service professionals and collaboration with industry partners around the CX. We showcase positive case studies, recognize successful role models and curate innovative approaches to meet and exceed attendee expectations.

Dive into the transformative world of artificial intelligence with "Swimming With Sharks: Enterprise GenAI Unplugged." Join host Kevin Dean as he interviews industry leaders and AI innovators, exploring how cutting-edge technologies are reshaping enterprise operations. Each episode offers candid conversations, actionable insights, and real-world strategies that help businesses harness the power of AI to stay ahead. Whether you're a tech enthusiast or an industry professional, this podcast provides the knowledge and tools to navigate the rapidly evolving landscape of AI and unlock new possibilities for growth and innovation. Tune in and swim with the sharks of the AI revolution!

Join Frank Rogers on The ActivateCXTM Podcast, your resource for demystifying, clarifying, and providing guidance around CX, AI, and the modern Cloud Contact Center.

In this Podcast series, Frank interviews CX Masters, Unpacks critical CX technology, and addresses the leading CX topics of the day.
#cx #customerexperience #ai #ex #contactcenter #salesstrategy

"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.
Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, and challenges. From Fortune 500 companies to vibrant startups, 'CX in The Wild' transcends boundaries, offering a global perspective that resonates with professionals from all walks of life.
With over three decades of experience and an influential presence in the CX field, Dennis engages listeners with compelling talks, inspiring stories, and practical wisdom, all woven into a narrative that educates and empowers. Each episode is a masterclass in understanding the importance of building genuine connections with customers and transforming customer-centric efforts into lasting success.
Whether you're a seasoned CX expert or a curious newcomer, 'CX in The Wild' is a passport to the diverse world of Customer Experience, filled with exclusive interviews, unparalleled insights, and the tools you need to excel. Join us as we venture into the wild terrains of CX, unlocking the secrets that enable businesses to thrive in an ever-changing landscape."

We talk about the car detailing industry, have guests to discuss their business practices, and answer questions for growth and more opportunities in the industry. Get started detailing cars YESTERDAY, and showcase your passion!

Welcome to "Sip & Scale," hosted by The Delegate Dude, Blendi Muriqi, CEO of Delegate.co and the mind behind an AI-powered virtual staffing solution transforming business operations.

Each episode dives into entrepreneurship, featuring expert guests like business owners, startups, and industry leaders. Discover tips on growing your business, maximizing revenue, and mastering delegation.

Whether you're a seasoned pro or just starting out, grab a drink and get ready to level up. Tune in on YouTube, Spotify, or Apple Podcasts, and sip your way to success.

Subscribe now and let's toast to scaling your business!

Join Frank Rogers on The ActivateCXTM Podcast, your resource for demystifying, clarifying, and providing guidance around CX, AI, and the modern Cloud Contact Center.

In this Podcast series, Frank interviews CX Masters, Unpacks critical CX technology, and addresses the leading CX topics of the day.
#cx #customerexperience #ai #ex #contactcenter #salesstrategy

Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!
CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders.
CXC is constantly focusing on how we can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit our website today at www.cxchronicles.com or check us out on Instagram/FB/Twitter using our handle @CXChronicles.

Louis Feuer, MA, MSW is a nationally known business educator. Dynamic, real and always great business strategies presented in a dynamic format with a bit of humor.
From convention presentations, staff meetings keynote presentations, to corporate training, Louis has built a national reputation for excellent and easy to use business growth strategies.
Louis' programs are dedicated to sales, marketing and customer service issues. Louis can educate and motivate in one dynamic session. He wrote the customer service training materials for American Health Insurance Plans.
He authored the customer service training materials for American Health Insurance Plans and has lectured throughout the US, Canada and Europe. Louis has written hundreds of articles on professional development issues and had a monthly business column for more than 20 years in Home Care Magazine.
Louis can be contacted at 954.838.7504 for scheduling a customer service program for your staff or association zoomed to your gathering on your schedule.

👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list.
If you like CX Passport, I have 3 quick requests:

✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

✅Join other “CX travelers” with the weekly CX Passport newsletter www.ex4cx.com/signup
✅Bring CX Passport Live to your event www.cxpassportlive.com

I'm Rick Denton and I believe the best meals are served outside and require a passport

Music: Funk In The Trunk by Shane Ivers
CX Passport is a podcast for customer experience professionals that focuses on the stories, strategies, and solutions needed to create and deliver meaningful customer experiences. It features guests from the world of CX, including executives, consultants, and authors, who discuss their own experiences, tips, and insights. The podcast is designed to help CX professionals learn from each other, stay on top of the latest trends, and develop their own strategies for success.

How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

"Shed a Little Light" podcast is a candid and practical series dedicated to exploring all things business development while promoting new ways to create an amazing client experience in our 2D and 3D world.
Judy Bodenhamer, Founder and Managing Director of the Client Experience GroupTM is passionate about inspiring professionals to accelerate their business performance. Judy is driven to ENLIGHTEN her audience and empower them to SHINE. Join us!