Top 5 Customer Service Podcasts

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you!
Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, every other Tuesday as Buzzsprout's Head of Podcaster Success, Priscilla Brooke, dives into the world of customer support to make remarkable support the standard, not the exception!

Business Chop guests bring relevance, excitement and solutions to the entrepreneurial journey. They speak of its challenges and rewards. Whether you are a startup, just earned your first $10,000 or $100,000 or your first $1 million or preparing for a merger and acquisition, exit or succession plan, marketing, our conversations inspire and empower. Business professionals chop it up with tips, hacks, resources, stories of success and how they rise daily to the challenge of entrepreneurship. Learn more about management, employees, outsourcing, technology, pricing, intellectual property, succession planning, business law, mental health and more. Connect with us on https://facebook.com/BusinessChop or send email to [email protected] #LetsChopItUp

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

If you're in the Bar, Restaurant, or Entertainment Industries, this podcast is for you! The Bar Stars Happy Hour Podcast is for bar people, by bar people. This podcast is your personal happy hour, and will provide you with a well-deserved break from the day-to-day grind. The service and hospitality industries are hard work, and it is not for everyone. We have everything from educational episodes to interviews from Industry professionals all over the world and we share stories, tips, tricks, and have a lot of fun along the way. Anything can happen at Happy Hour! Cheers!

A bite-sized production bringing you the latest insights from the sales subject matter experts at Salelytics. Salelytics is one of the nation’s leading providers of Inside Sales, Account Management & Inbound Support services. We help our partners drive incremental sales, increase market share and strengthen relationships with their customers.

Louis Feuer, MA, MSW is a nationally known business educator. Dynamic, real and always with great business strategies.From convention presentations, conventions, keynote presentations, to corporate meetings, Louis has built a national reputation for excellent and easy to use business growth strategies. Louis' programs are dedicated to sales, marketing and customer service issues. Louis can educate and motivate in one dynamic session.
He wrote the customer service training materials for American Health Insurance Plans and has lectured throughout the US, Canada and Europe. He has written hundreds of articles on professional development issues and had a monthly business column for more than 20 years in Home Care Magazine. Louis continues to keynote professional meetings throughout the US. Contact Louis at 954.838.7504 for scheduling a customer service program for your staff or association.

"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.
Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, and challenges. From Fortune 500 companies to vibrant startups, 'CX in The Wild' transcends boundaries, offering a global perspective that resonates with professionals from all walks of life.
With over three decades of experience and an influential presence in the CX field, Dennis engages listeners with compelling talks, inspiring stories, and practical wisdom, all woven into a narrative that educates and empowers. Each episode is a masterclass in understanding the importance of building genuine connections with customers and transforming customer-centric efforts into lasting success.
Whether you're a seasoned CX expert or a curious newcomer, 'CX in The Wild' is a passport to the diverse world of Customer Experience, filled with exclusive interviews, unparalleled insights, and the tools you need to excel. Join us as we venture into the wild terrains of CX, unlocking the secrets that enable businesses to thrive in an ever-changing landscape."

How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. 🎬Subscribe here and on YouTube youtube.com/@cxpassport🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list. Rick serves as the Managing Principal for EX4CX - Execution for Customer Experience and believes the best meals are served outside and require a passport.
If you like CX Passport, I have 3 quick requests:

✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com

✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services

I'm Rick Denton and I believe the best meals are served outside and require a passport

🖱️Sign up at www.cxpassport.com and never miss an episodeWant more great Customer Experience? Visit www.ex4cx.com to learn how EX4CX enables companies to achieve Customer Experience Transformation, guiding them to stop Survey & Score and start Listen & Act, using a Total Voice of the Customer approach. Music: Funk In The Trunk by Shane Ivers
CX Passport is a podcast for customer experience professionals that focuses on the stories, strategies, and solutions needed to create and deliver meaningful customer experiences. It features guests from the world of CX, including executives, consultants, and authors, who discuss their own experiences, tips, and insights. The podcast is designed to help CX professionals learn from each other, stay on top of the latest trends, and develop their own strategies for success.

Are you tired of all the arguing? Completely over nasty generational clashes? Ready for rational conversation, warm jokes, and laughter?

So are we.

Follow along with mother/son duo Tana (Gen X) and Malcolm (Gen Z) as we discuss everything from awful customer stories to what's next in the Marvel Cinematic Universe - and do it with a smile. (I mean, you won't be able to see us, because this is just an audio podcast, but...trust us. We're smiling. Mostly.)

"Shed a Little Light" podcast is a candid and practical series dedicated to exploring all things business development while promoting new ways to create an amazing client experience in our 2D and 3D world.
Judy Bodenhamer, Founder and Managing Director of the Client Experience GroupTM is passionate about inspiring professionals to accelerate their business performance. Judy is driven to ENLIGHTEN her audience and empower them to SHINE. Join us!

PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.