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Top 5 Customer Experience Podcasts

Feb 4, 2025

The Best Customer Experience Podcasts from millions of podcasts available on the Goodpods platform and ranked by listens, ratings, comments, subscriptions and shares.

The Unofficial Shopify Podcast
Top 10 Best The Unofficial Shopify Podcast Episodes

547 Episodes

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Avg Length 45m

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Latest episode 6 days ago

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NEW EPISODES EVERY TUESDAY, SUBSCRIBE FOR UNBEATABLE ECOM RECON – Every Tuesday since 2014, host Kurt Elster shares the Shopify success stories that nobody tells you about, straight from the entrepreneurs living it. Subscribe for a raw look at what it really takes to succeed on Shopify.

2.

The Dealer Playbook

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The Dealer Playbook
Top 10 Best The Dealer Playbook Episodes

1250 Episodes

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Avg Length 28m

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Latest episode 4 days ago

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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry.
Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships.
Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market.

Join thousands of listeners every week who trust The Dealer Playbook as their go-to resource for career growth and dealership success. Subscribe now and unlock the secrets to staying ahead in the fast-paced world of retail automotive.

Join indie retail hypewoman and founder of Feel Good Retail, Janine Mulone, to discuss the highs, lows, and how-tos of running an independent retail business. In each episode Janine and her guests share exclusive insights to inspire small brands to express their creativity, make money without giving up their vision, and build community. Say goodbye to forcing advice meant for much bigger businesses to fit your unique shop, goals and budget. Whether you're a brick and mortar shop owner, an eCommerce operator, an Etsy queen or some magical combination, this show is for you.
Advice from a Call Center Geek!
Top 10 Best Advice from a Call Center Geek! Episodes

239 Episodes

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Avg Length 22m

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Latest episode 11 days ago

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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

The Future of Commerce Podcast
Top 10 Best The Future of Commerce Podcast Episodes

135 Episodes

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Avg Length 20m

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Latest episode 4 days ago

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Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is dedicated to actionable thought leadership and analysis on all things commerce, both consumer-facing and B2B, from sales, marketing, customer experience, employee experience, data management, customer service, purpose, corporate life, and more.

Customer Experience Podcasts

Customer experience podcasts offer invaluable insights, strategies, and discussions centered around delivering exceptional service and fostering strong relationships with customers. These podcasts cater to professionals across industries who are dedicated to enhancing customer satisfaction, loyalty, and retention through innovative approaches and best practices.

Related Customer Experience Podcasts Leaderboards

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Top Customer Experience Podcasts

Several podcasts stand out for their comprehensive coverage and expert insights on customer experience (CX) topics. Shows like "The CX Leader Podcast," "The Customer Experience Podcast," and "Experience This!" consistently rank among the top customer experience podcasts. They feature interviews with CX thought leaders, case studies on successful CX initiatives, and discussions on emerging trends and technologies shaping the future of customer experience. Whether you're a CX professional, business owner, or anyone interested in delivering exceptional service, these podcasts offer valuable resources and inspiration to elevate your customer experience efforts.

What are the best Customer Experience Podcasts right now in 2025?

As the importance of customer experience continues to grow, new podcasts emerge to offer fresh perspectives and insights into the evolving landscape of CX. Some of the best podcasts to listen to right now include "The Human-Centered Approach Podcast," which explores the intersection of design thinking and customer experience, and "The Empathy Edge Podcast," which highlights the role of empathy in building meaningful connections with customers. These podcasts provide a mix of education, inspiration, and practical advice to CX professionals seeking to stay ahead of the curve and deliver exceptional experiences in 2025.

Frequently Asked Questions About Customer Experience Podcasts

What topics do Customer Experience podcasts cover?

Customer Experience podcasts cover a wide range of topics related to delivering exceptional service and fostering strong relationships with customers. These podcasts offer insights into customer journey mapping, omnichannel experiences, employee engagement, feedback management, and more. Whether you're interested in learning about the latest CX trends and technologies, exploring case studies on successful CX initiatives, or discovering strategies for building customer loyalty and advocacy, CX podcasts provide a wealth of information and inspiration to professionals dedicated to elevating the customer experience.

Are Customer Experience podcasts suitable for all audiences?

While Customer Experience podcasts are primarily aimed at CX professionals and business leaders who are dedicated to enhancing customer satisfaction and loyalty, they may appeal to a wide range of audiences, including marketers, sales professionals, and anyone interested in improving their interactions with customers. These podcasts offer content that is accessible and engaging to listeners of all experience levels, with hosts and guests sharing insights, strategies, and best practices for delivering exceptional service and building strong relationships with customers. However, some episodes may contain technical terminology or discussions of specialized CX topics, so listeners should use discretion and consider their own interests and preferences when tuning in.

How can I find Customer Experience podcasts to listen to?

Customer Experience podcasts are readily available on Goodpods.com, where you can discover new shows and episodes based on recommendations from fellow CX enthusiasts. Simply search for "Customer Experience podcasts" or browse through the available categories to find shows that resonate with your interests and preferences.

Can listening to Customer Experience podcasts help me improve my business's customer satisfaction and loyalty?

Absolutely! Customer Experience podcasts offer a wealth of valuable insights, strategies, and best practices to help businesses enhance their customer satisfaction, loyalty, and retention. By listening to these podcasts, you can learn about the latest CX trends and technologies, discover innovative approaches to delivering exceptional service, and gain insights from real-world case studies and success stories. Whether you're looking to optimize your customer journey, improve your customer service processes, or build stronger relationships with your customers, CX podcasts provide valuable resources and inspiration to help you achieve your business goals.

Are there any podcasts that focus specifically on customer experience in specific industries or sectors?

Yes, many Customer Experience podcasts feature episodes dedicated to exploring CX challenges and opportunities in specific industries or sectors, such as retail, hospitality, healthcare, and financial services. These episodes often include interviews with industry experts, case studies on successful CX initiatives, and discussions on the unique considerations and trends shaping customer experience in each sector. Whether you're looking to learn about the latest innovations in retail customer experience or discover best practices for patient engagement in healthcare, there are podcasts available that offer valuable insights and perspectives tailored to your industry or sector of interest.

Check out these Customer Experience Podcasts

This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.

Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.

If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com

Shed A Little Light
Top 10 Best Shed A Little Light Episodes

5 Episodes

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Avg Length 14m

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Latest episode 2 years ago

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"Shed a Little Light" podcast is a candid and practical series dedicated to exploring all things business development while promoting new ways to create an amazing client experience in our 2D and 3D world.
Judy Bodenhamer, Founder and Managing Director of the Client Experience GroupTM is passionate about inspiring professionals to accelerate their business performance. Judy is driven to ENLIGHTEN her audience and empower them to SHINE. Join us!

Experience Talks
Top 10 Best Experience Talks Episodes

25 Episodes

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Avg Length 16m

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Latest episode 1 year ago

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Vzdělávací a networkingový event o customer experience - digitální transformaci, budování zákaznické spokojenosti, využívání soft skills a práce s relevantními daty.
CXChronicles Podcast
Top 10 Best CXChronicles Podcast Episodes

240 Episodes

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Avg Length 35m

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Latest episode 5 days ago

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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!
CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders.
CXC is constantly focusing on how we can strive to provide great customer experience and service content and information, regardless of your company's industry or space! Visit our website today at www.cxchronicles.com or check us out on Instagram/FB/Twitter using our handle @CXChronicles.

The Master Your Business Podcast
Top 10 Best The Master Your Business Podcast Episodes

110 Episodes

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Avg Length 33m

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Latest episode 6 days ago

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The Master Your Business Podcast is a live workshop-style branding, marketing and customer experience podcast hosted by me, Deirdre Martin. You will learn actionable step-by-step tips that help businesses like yours gain clarity and illuminate your path to business success. As well as interviews with industry experts, I share how I became an industry thought leader in marketing and customer experiences using digital courses, keynote speaking and co-authoring a number-one best seller all within my first year of business. https://deirdremartin.ie/

CX-Talks® ist der erfolgreichste deutschsprachige Edutainment Podcast, der sich speziell mit dem Top Thema Customer Experience Management beschäftigt. Es geht um Insights - von und über Kunden, Technologie und CX Trends. Dazu Berichte von CX Managern aus der Praxis. Alle 14 Tage teilen Experten aus der DACH CX-Community ihr Wissen mit Peter Pirner. Ein Customer Experience Podcast, der Spaß macht und breit informiert. Gemacht für alle CX Interessierten: CX Manager, Mitarbeiter im Marketing, Customer Service und Vertrieb sowie Studierende. www.cx-talks.com
Ask an Expert by Propelo
Top 10 Best Ask an Expert by Propelo Episodes

66 Episodes

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Avg Length 40m

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Latest episode 7 months ago

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Thought-provoking interviews designed to share real and actionable insights from founders, C-level executives, and thought leaders hosted by marketing insider Joshua Carlsen.
The Inflow Experience Podcast
Top 10 Best The Inflow Experience Podcast Episodes

33 Episodes

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Avg Length 32m

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Latest episode 5 months ago

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Welcome to the Inflow Experience Podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, and anything else in between.
Mehr Gewinn mit Marketing Automation
Top 10 Best Mehr Gewinn mit Marketing Automation Episodes

56 Episodes

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Avg Length 47m

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Latest episode 12 days ago

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Von aktuellen Trends im Kundenmanagement über Customer Experience bis zu automatisiertem Marketing und Daten: Zusammen mit seinen Gästen nimmt Dr. Jörg Reinnarth einzelne Marketing Automation Projekte unter die Lupe und bereitet Expertenwissen für die Zuhörerschaft auf. Als Gründer und Geschäftsführer der CINTELLIC Consulting Group und Experte im Bereich Cross Channel Kundenmanagement & Marketing Automation berät er seit rund 20 Jahren DAX- und mittelständische Unternehmen beim Aufbau eines ganzheitlichen Massen-Kundenangangs - von der Digitalen Strategie über Big Data bis hin zur automatisierten Cross-Channel CRM Umsetzung. Kontakt: [email protected]
Quality Perks - Call Center & Coffee Chats
Top 10 Best Quality Perks - Call Center & Coffee Chats Episodes

21 Episodes

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Avg Length 22m

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Latest episode 11 months ago

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Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where professionals can exchange ideas, knowledge, and personal interests in a relaxed and informative setting.

Experts of Experience
Top 10 Best Experts of Experience Episodes

65 Episodes

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Avg Length 44m

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Latest episode 5 days ago

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If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lauren Wood and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
Beyond Retail
Top 10 Best Beyond Retail Episodes

16 Episodes

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Avg Length 33m

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Latest episode 1 year ago

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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and convenience than ever before. But what now? What lessons should we take with us as we move forwards? And how can we ensure we’re ready for whatever’s next? To find out, host Colin Neil embarked on a journey spanning the past 10 years. Using our latest consumer research as a launch-pad, we spoke to famous brands, industry experts, and consumers on the street. The result is a five-part podcast series providing a unique insight into the rich, varied world of UK commerce in 2021 and beyond.
The Customer Experience Show
Top 10 Best The Customer Experience Show Episodes

28 Episodes

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Avg Length 42m

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Latest episode 2 years ago

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In customer-centric organizations, there is often a visionary leader who drives the customer experience -- regardless of their title. Whether you're an executive in marketing, IT, sales, service or HR -- you need to build smarter customer experiences. It is your job to drive innovation, foster trust, inspire loyalty and demonstrate value to your customers. This podcast will help you do it. Each episode shares the vision and story of a leader who created innovative -- and unexpected -- ways to empower their employees and delight their customers.
Human Centered
Top 10 Best Human Centered Episodes

36 Episodes

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Avg Length 32m

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Latest episode 16 days ago

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At VML, it is our unique ability to integrate our BX, CX and Commerce practices - creating connected brands to drive growth - ultimately combining real customer benefits with a deep brand bond, consistently pushing to exceed customer expectations and deliver unique and generous experiences. On Human Centered, we explore how brands – both large and small – are creating meaningful customer experiences, and discuss how professionals like you can tap into industry best practices to create value and gain traction in transforming your business.
CX Champions
Top 10 Best CX Champions Episodes

36 Episodes

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Avg Length 33m

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Latest episode 5 months ago

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Your brand experience is made up of so many small moments. So every moment needs to be positive, personal and drive business performance. But how do you make the most of every touch point? And how do you exceed ever-rising customer expectations? CX Champions is an UNSCRIPTED masterclass on how YOU can stand out, think differently, and re-imagine what a Customer Experience could look like in a digital-first world. Join us to hear from top CX leaders in the world and they’ll champion every moment.
Retail Koplopers | Retail inzichten voor ambitieuze retailers
Top 10 Best Retail Koplopers | Retail inzichten voor ambitieuze retailers Episodes

22 Episodes

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Avg Length 14m

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Latest episode 2 years ago

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Ben jij een koploper? Een gedreven retailer die de dingen anders ziet, maar ook anders aanpakt? Aan de hand van hapklare insights en interviews geven we je de tools en inzichten om jouw retail beleving én bottomline naar een volgend niveau te tillen.Meer inzichten, whitepapers en tools?Ga naar https://www.tilroy.com/retail-koplopers/Retail Koplopers, gepresenteerd door Tilroy
Omnichannel Leaders: GTM, RevOps & AI-Enablement
Top 10 Best Omnichannel Leaders: GTM, RevOps & AI-Enablement Episodes

23 Episodes

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Avg Length 24m

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Latest episode 1 month ago

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Aiuta i clienti a comprare on demand così puoi vendere di più.

L'unico podcast che ti serve per far crescere il tuo business.
Unisciti a 8.000+ Business Leader con i quali ci scambiamo tecniche di Go-to-Market Omnichannel per il business nell'era dell'AI.
https://www.omarfogliadini.com/newsletter
Ogni Giovedi condivido 1 sistema che non troverai da nessuna altra parte.

Se sei un Business Leader in cerca di supporto pratico, con onestà intellettuale e senza filtri, per creare un business ad alta crescita, capital-efficient e con grandi margini, e competere nell'era dell'intelligenza artificiale, posso aiutarti.

Every week, we will talk with Customer Experience experts about what you need to do to be at the top of your industry by providing customers the service that customers expect. Hear about the latest CX trends and best practices on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction and contact Center Solutions - including practical steps you can apply now.
Design Mind frogcast
Top 10 Best Design Mind frogcast Episodes

57 Episodes

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Avg Length 33m

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Latest episode 3 months ago

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Meet the humans designing the future. Go behind the scenes to meet the people designing what's next in the world of products, services and experiences. Brought to you by frog, your global reinvention and experience partner. frog is part of Capgemini Invent. www.frog.co
Voice of the Customer
Top 10 Best Voice of the Customer Episodes

5 Episodes

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Avg Length 21m

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Latest episode 4 years ago

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Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.

CX Passport
Top 10 Best CX Passport Episodes

201 Episodes

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Avg Length 33m

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Latest episode 6 days ago

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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list.
If you like CX Passport, I have 3 quick requests:

Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

Join other “CX travelers” with the weekly CX Passport newsletter www.ex4cx.com/signup
Bring CX Passport Live to your event www.cxpassportlive.com

I'm Rick Denton and I believe the best meals are served outside and require a passport

Music: Funk In The Trunk by Shane Ivers
CX Passport is a podcast for customer experience professionals that focuses on the stories, strategies, and solutions needed to create and deliver meaningful customer experiences. It features guests from the world of CX, including executives, consultants, and authors, who discuss their own experiences, tips, and insights. The podcast is designed to help CX professionals learn from each other, stay on top of the latest trends, and develop their own strategies for success.

The Podcast by Chalhoub Group
Top 10 Best The Podcast by Chalhoub Group Episodes

35 Episodes

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Avg Length 23m

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Latest episode 1 month ago

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This is The Podcast by Chalhoub. A thought provoking podcast by our people on thought leadership, culture, start-ups, Tech & Data, sustainability, customer experience and our transformation journey. Fascinating conversations will be shared by our people. Subscribe now.
Empathy Matters
Top 10 Best Empathy Matters Episodes

4 Episodes

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Avg Length 26m

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Latest episode 8 months ago

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"Empathy Matters," hosted by Dr. Nassim Abdi, delves into the essential role of empathy in the corporate world. This episode explores how AI is reshaping empathy in the workplace, strategies for fostering workplace empathy, and its impact on customer experiences and employee engagement. It also addresses the role of empathy in leadership and the evolving digital workplace. The discussion extends to transforming corporate stories for training, focusing on impactful stories, overcoming challenges through storytelling, and advanced techniques for maintaining engaging and relevant training content. The podcast closes with insights into common misconceptions about workplace empathy, its future trajectory, and practical steps for cultivating an empathetic corporate culture. Powered by StoryBolt: https://www.storybolt.com/ Podcast Produced by Old Soul: https://aoldsoul.com/
Your Call is Very Important to Us
Top 10 Best Your Call is Very Important to Us Episodes

8 Episodes

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Avg Length 44m

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Latest episode 28 days ago

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With all of the advancements in technology, why is customer service getting worse instead of better? That is the key question “Your Call is Very Important to Us” seeks to answer. Please subscribe to the podcast on the platform of your choice. You can also visit our YouTube channel at: https://www.youtube.com/@yourcallis. Do you have a customer service fail you'd like to share? Would you be interested in sponsoring an episode? Want to just reach out and provide some feedback? Feel free to drop us an email at [email protected]. Thanks for joining us and be sure to spread the word!
Real Talk about Real Marketing
Top 10 Best Real Talk about Real Marketing Episodes

67 Episodes

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Avg Length 34m

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Latest episode 12 days ago

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An Acxiom podcast where we discuss marketing made better, bringing you real challenges and emerging trends marketers face today.

Customer Engagement
Top 10 Best Customer Engagement Episodes

5 Episodes

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Avg Length 25m

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Latest episode 2 years ago

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De Customer Engagement Podcast is de podcast met vooruitstrevende klantcontactprofessionals van bekende B2C- en B2B-merken. Hoe kijken zij naar klantcontact vanuit hun eigen visie en praktijk? Luister ook via Apple Podcasts, Spotify en Google. Powered by OBI4wan en Frankwatching.
TransUnion Business Insights
Top 10 Best TransUnion Business Insights Episodes

26 Episodes

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Avg Length 29m

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Latest episode 2 months ago

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Get an insider’s view into data, business strategies and trust. In each episode, industry experts join us to discuss key talking points in the world of technology. We’ll share new insights and perspectives on topics, such as how fraud is challenging FinTech growth; ways to develop award-winning, consumer-centric lending platforms; or the product set needed to optimise customer onboarding. You’ll learn more about the inner workings of TransUnion — one of the world’s leading insights and analytics companies — and how we bring our purpose of Information for Good® to life for individuals and communities.
Breakthrough Builders
Top 10 Best Breakthrough Builders Episodes

67 Episodes

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Avg Length 34m

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Latest episode 2 years ago

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Breakthrough Builders is a show about people whose passions, perspectives, instincts, and ideas fuel some of the world’s most amazing products, brands, and experiences. It’s a tribute to those who have the audacity to imagine - and the persistence to build - breakthroughs. Join Jesse Purewal as he hosts engaging, open conversations with accomplished leaders across the fields of technology, medicine, social impact, education, sports, public affairs, and society, revealing the personal influences and professional experiences that shape the way they imagine, innovate, and invent - so you can get the inspiration and insight you’re looking for as you build your own breakthroughs.
CX In The Wild
Top 10 Best CX In The Wild Episodes

119 Episodes

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Avg Length 30m

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Latest episode 3 days ago

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"Welcome to 'CX in The Wild,' where exploration meets innovation in the world of Customer Experience. Hosted by Dennis Wakabayashi, The Global Voice of CX, this captivating podcast journeys to the heart of the industry, often on location, to converse with the leaders and visionaries who are shaping the future of CX across various sectors worldwide.
Join Dennis as he uncovers the strategies, insights, and passions that drive these trailblazers, diving deep into their experiences, successes, and challenges. From Fortune 500 companies to vibrant startups, 'CX in The Wild' transcends boundaries, offering a global perspective that resonates with professionals from all walks of life.
With over three decades of experience and an influential presence in the CX field, Dennis engages listeners with compelling talks, inspiring stories, and practical wisdom, all woven into a narrative that educates and empowers. Each episode is a masterclass in understanding the importance of building genuine connections with customers and transforming customer-centric efforts into lasting success.
Whether you're a seasoned CX expert or a curious newcomer, 'CX in The Wild' is a passport to the diverse world of Customer Experience, filled with exclusive interviews, unparalleled insights, and the tools you need to excel. Join us as we venture into the wild terrains of CX, unlocking the secrets that enable businesses to thrive in an ever-changing landscape."

Not Another Bot: The Generative AI Show
Top 10 Best Not Another Bot: The Generative AI Show Episodes

17 Episodes

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Avg Length 32m

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Latest episode 10 months ago

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This is Not Another Bot: The Generative AI Show. Each month, we chat with leading experts in the fields of customer and employee experience, unpacking complex topics and demystifying the technology behind it all. In the simplest terms - we’re here to geek out about Generative AI, automation and the future of conversational experiences!
synaigy insights! mit Joubin Rahimi
Top 10 Best synaigy insights! mit Joubin Rahimi Episodes

95 Episodes

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Avg Length 16m

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Latest episode 11 days ago

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Als Digital Experience Service-Unternehmen kombinieren wir Agentur-, Consulting- und Tech-Services mit dem Ziel, die Zukunft unserer Kunden erfolgreich zu gestalten. In diesem Podcast findest du Inhalte zu Customer & Digital Experience, KI, Digitalisierung sowie Interviews mit namenhaften Personen dazu. Innerhalb der TIMETOACT GROUP mit über 1100 Mitarbeitern sind wir die Spezialisten für alles rund um digitales Marketing, E-Commerce und Customer Experience. Aus Dortmund und Köln sowie den Standorten der Gruppe, verteilt über ganz Deutschland sowie Österreich, Schweiz und die Niederlande, betreuen wir Kunden in Europa.
Leaders in Customer Loyalty, Powered by Loyalty360
Top 10 Best Leaders in Customer Loyalty, Powered by Loyalty360 Episodes

416 Episodes

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Avg Length 22m

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Latest episode 5 days ago

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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
Skip the Queue
Top 10 Best Skip the Queue Episodes

118 Episodes

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Avg Length 42m

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Latest episode 12 days ago

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Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.
Re:Design met Kjelle en Thomas
Top 10 Best Re:Design met Kjelle en Thomas Episodes

19 Episodes

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Avg Length 57m

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Latest episode 27 days ago

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Welkom bij Re:Design, een podcast reeks over design en designers.

Elke aflevering bespreken we observaties of stellingen die ons bezig houden. Stellingen zoals “Mascottes maken een comeback” en observaties als “Motion design staat nog in zijn kinderschoenen”. Vanuit onze eigen expertise brengen we tips, voorbeelden en verhalen die de brede wereld van designers met elkaar verbindt. Wil je verder op de hoogte blijven? Je kan ons ook volgen op youtube, instagram, LinkedIn en Twitter via @ Redesign_pod. Daar kan je terecht voor extra content of om ons een berichtje te sturen.



Hosted on Acast. See acast.com/privacy for more information.

Experience Leader
Top 10 Best Experience Leader Episodes

36 Episodes

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Avg Length 48m

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Latest episode 6 months ago

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Experience-driven companies lead their industries, and the world is taking notice. Let's learn how to provide consistently great customer experiences—together. Welcome to the Experience Leader Podcast.
Customerland
Top 10 Best Customerland Episodes

99 Episodes

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Avg Length 29m

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Latest episode 5 days ago

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Customerland is a podcast about .... Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner ... if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.

CSM Toolbox
Top 10 Best CSM Toolbox Episodes

50 Episodes

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Avg Length 14m

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Latest episode 2 years ago

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Welcome to CSM Toolbox with Isabel Ruiz. In each bi-weekly episode, we'll hear from experts in Customer Success, Product, Community Management and Marketing to name a few and learn more about their journey and insights.So, what's in your toolbox?
Cloud Realities
Top 10 Best Cloud Realities Episodes

131 Episodes

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Avg Length 44m

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Latest episode 5 days ago

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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainability, AI, Data and Insight, Cyber, Cost, Leadership, Talent and, of course, Tech. Together, Dave, Esmee & Rob have over 80 years of cloud and transformation experience and act as our guides though a new reality each week.
The Progress Report
Top 10 Best The Progress Report Episodes

36 Episodes

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Avg Length 22m

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Latest episode 26 days ago

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Progress demands transformation. But in a digital-first world, with the velocity of change increasing every day, how do you know you're making the right kind of progress? How can you think big while juggling rising IT complexity, costs, and vulnerability? Welcome to The Progress Report, a podcast brought to you by Kyndryl, your partner for continuous innovation. Join our Chief Design Officer, Sarah B. Nelson, and Global Leader of Kyndryl Vital, Tom Rourke, as they sit down with thought leaders, technologists, and creative problem solvers. We’ll explore provocative ideas about to how to modernize IT for efficiency and growth, create differentiated experiences, secure a resilient business, and ensure you’re always ready for change. Keep your finger on the pulse—listen to The Progress Report.
The Global Xperience
Top 10 Best The Global Xperience Episodes

13 Episodes

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Avg Length 37m

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Latest episode 3 months ago

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Welcome to The Global Xperience.
We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers.
Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience.
Stay tuned, and hit that subscribe button to stay up to date with critical information to enhance your business from the inside out.

CRO.CAFE Deutsch
Top 10 Best CRO.CAFE Deutsch Episodes

44 Episodes

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Avg Length 34m

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Latest episode 2 months ago

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Preisgekrönter Podcast mit Geschichten aus dem wahren Leben über Conversion Rate und Customer Experience Optimization. Entdecke neue Trends, Taktiken, Tools, Menschen und Unternehmen, die in der Welt der Conversion Rate Optimierung bemerkenswerte Arbeit leisten. Wir beschäftigen uns intensiv mit menschlichem Verhalten, Konsumpsychologie und CRO: geschäftliche und technische Herausforderungen, Wachstumsgeschichten, UX-Forschung, E-Commerce, Inhalte und mehr. Alles, um dich auf dem Laufenden zu halten und dir Inspiration für deine eigenen Optimierungen mitzugeben!
KIVALUE Retail Technology Podcast
Top 10 Best KIVALUE Retail Technology Podcast Episodes

12 Episodes

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Avg Length 25m

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Latest episode 2 months ago

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KIVALUE Retail Technology Podcast - We present and discuss the latest technologies with proven industry experts and inspire retailers and brands to think about how technology can generate benefits.
The Peerbound Podcast
Top 10 Best The Peerbound Podcast Episodes

39 Episodes

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Avg Length 31m

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Latest episode 2 months ago

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On The Peerbound Podcast, we believe customer centricity is core to success. And our host, Sunny Manivannan, is excited to share stories from customer-obsessed leaders who consistently raise the bar. Tune in weekly to hear top marketing leaders in enterprise software discuss their career journeys and share their unique insights, future predictions, and proven strategies for amplifying the voice of the customer to accelerate growth.
Welcome to The Chemical ShowTM, where Chemical Means Business, the #1 business podcast in the global chemical industry. If you're looking for insights from business leaders of mid-market to Fortune 50 chemical and industrial companies, this is the place to be. Featuring interviews with industry executives, you’ll hear about the key trends impacting chemicals and plastics today: growth, sustainability, innovation, business transformation, digitalization, supply chain, talent, strategic marketing, customer experience and much more. Episodes are published every Tuesday. Founder and host Victoria King Meyer gained her industry experience at leading companies, including Shell, LyondellBasell and Clariant. Today, she is a high-performance coach and advisor to business leaders in chemicals and energy, as well as the host of The Chemical Show podcast, and founder of The Chemical Summit. Victoria brings a informed and engaging perspective, making this podcast not just about the chemical business, but about people, leadership, business challenges and opportunities, and so much more. The Chemical Show brings you the latest insights into trillion-dollar chemical industry. You will hear from leading industry executives as they discuss their companies, business, markets, and leadership. You’ll learn how chemical, specialty chemical, petrochemical, material science and plastics companies are making an impact, responding to the changing business environment, and discussing best practices and approaches you can apply in your business. This podcast is a must-listen for executives and business leader everywhere, leading B2B process businesses and industries, driving strategy, harnessing customers and suppliers, and driving business innovation.
Over Klanten Gesproken
Top 10 Best Over Klanten Gesproken Episodes

104 Episodes

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Avg Length 37m

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Latest episode 1 year ago

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In de podcast "Over Klanten Gesproken" gaat Sydney Brouwer, spreker en specialist op het gebied van klantbeleving en klantgerichtheid, in gesprek met andere experts uit het veld over klantgerelateerde onderwerpen. Deze podcast heeft maar één doel: Jouw maandelijks een dosis kennis, inspiratie en energie geven voor de volgende stap naar een betere klantbeleving.