Retail Remix
Retail TouchPoints
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Top 10 Retail Remix Episodes
Goodpods has curated a list of the 10 best Retail Remix episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Retail Remix for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Retail Remix episode by adding your comments to the episode page.
02/07/22 • 41 min
Companies like Obsess are revolutionizing the ecommerce experience. Brands and retailers that partner with the company have the power to throw away the traditional site “template” and launch creative and immersive virtual experiences.
At the same time, we’re seeing gaming become a new frontier of user engagement and the metaverse become a new source of “real estate.” Obsess Founder and CEO Neha Singh believes there’s opportunity in both digital worlds, and it’s up to brands to test, learn and adapt. During this week’s Retail Remix, Neha helps us answer some top-of-mind questions, including:
- What creative approaches to virtual showrooms really rise to the top?
- How will the acceleration of virtual showrooms drive interest and adoption in the metaverse?
- How can brands and retailers embrace both strategically to meet their unique business goals?
RELATED LINKS
- Learn more about Obsess’ services
- Connect with Neha on LinkedIn
- Check out new research on metaverse shopping
- See RTP’s coverage on all things “metaverse”
NRF Special: Inside the Big Show
Retail Remix
01/24/22 • 37 min
The National Retail Federation Big Show is, well, a big show for many in the industry...including Retail TouchPoints. Every year, our team is ready to hit the New York City pavement and dig into the trends and topics that are driving the industry forward.
Although the crowd was a little lighter this year and the exhibit hall was a little emptier, the RTP editorial team wasn’t short on rich insights and takeaways. During this special episode, Adam Blair, Nicole Silberstein and Bryan Wassel join Alicia to reflect on their experiences and the topics that resonated with them most. Listen to get their takes on:
- The new culture imperative for leadership teams;
- New learnings and best practices for sustainability; and
- The heightened buzz surrounding the metaverse.
RELATED LINKS
- See key takeaways from NRF
- Learn how Chewy is investigating new growth opportunities
- Read about Ralph Lauren's reinvention for the metaverse
- Get additional insights on sustainability
- Dig into lessons on embedding diversity into everything
The Last Mile: A New Way To Surprise & Delight
Retail Remix
06/29/20 • 45 min
Last Mile has evolved from an operational concern, to a core component of the customer experience. Essential retailers have successfully pivoted to offer flexible fulfillment options, such as curbside pickup, while e-Commerce giants like Amazon are bolstering their workforce and partnerships to fulfill their delivery promises. These initiatives leave other retailers asking: How can we keep up? During this episode of Retail Remix, host Alicia Esposito sits down with Dan Eblagon, CMO of Bond, a company that helps brands (largely DTC ones) optimize the Last Mile experience. They discuss:
- The long-term impact of curbside commerce;
- How operations, marketing and experience team can collaborate on Last Mile initiatives; and
- Ways brands can surprise and delight customers through delivery and fulfillment.
RELATED LINKS
- Learn more about Bond
- Download Retail TouchPoints' latest Last Mile Survey
A New Era Of Employee Training & Empowerment
Retail Remix
06/08/20 • 48 min
During the National Retail Federation's 2020 BIG Show, host Alicia Esposito had the chance to sit down with Bob Phibbs, the Retail Doctor, and Carol Leaman, CEO of Axonify. While the conversation was insightful, zeroing in on the fact that associates were tasked to do more than ever, the current situation has completely re-framed the conversation. That is why Alicia caught up with Bob and Carol to expand upon their first conversation, and dig into some of the new realities of workforce engagement and empowerment. Listen in to get Bob and Carol's takes on:
- The future role of the store associate;
- The greater need for a breadth and depth of employee training;
- Whether curbside and other fulfillment models will shift workforce priorities; and
- Why empathy training and soft skills are more important than ever.
RELATED LINKS
01/23/23 • 42 min
During this special episode of Retail Remix, Alicia Esposito sat with Adam Blair, Editor at Retail TouchPoints, and Philip Jackson, Co-founder of Future Commerce, to dig into their experiences bouncing around sessions and the expo floor at this year’s NRF Big Show. If their insights are any indication, 2023 is shaping up to be a year of optimization, not revolution.
For example, instead of pulling out pieces of tech from your stack – what Philip innocently referred to as “noodles” – retailers will look to layer new technologies on top of existing frameworks to embrace buyer needs and promote cost-effectiveness. Retailers can then stay in the conversation without sacrificing during times of economic uncertainty.
The panelists discuss the key themes highlighted throughout the show, as well as the conversations they had and the lessons they learned. Listen to this episode to hear:
- Key industry predictions for 2023;
- How retailers will invest in tech over the next year;
- What the future looks like for industry trade shows; and
- Expectations from events like NRF moving forward and what deems a successful show.
RELATED LINKS
- Read more of Philip’s perspectives at Future Commerce
- Catch up on NRF 2023 coverage from Retail TouchPoints
- Check out the event recap from NRF 2023
What Gives The Home Depot its Competitive Edge?
Retail Remix
11/22/21 • 33 min
Jim Inglis has a 60+ year career in retail including a long tenure at The Home Depot. With his book Breakthrough Retailing: How a Bleeding Orange Culture Can Change Everything, he reflects on his time with the home improvement retailer and, most of all, what other brands can learn from the company’s rise, stagnation and rebirth.
During this week’s Retail Remix, Jim shares lessons from the retail trenches, including how to:
- Create a differentiated brand from the ground up;
- Design a culture that employees love;
- Tackle logistical issues such as pricing and supply chain; and
- Inspire employees to build their skill set and foster a career in retail.
RELATED LINKS
- Buy a copy of Jim’s book
- Learn more about Jim’s career
The Story Behind Shopkick’s Consumer Research
Retail Remix
08/09/21 • 35 min
For the past 18 months, Shopkick has surveyed consumers consistently to identify new behaviors, expectations...and even concerns.
Although the conditions worldwide vary greatly and are ever-changing, Jaysen Gillespie, EVP, Head of Analytics and Data Science at Shopkick, has uncovered some universal truths that impact retailers. In this conversation, he reveals:
- How vaccine trust has impacted physical retail behaviors and preferences;
- New and unchanging safety expectations for brick-and-mortar retailers;
- Why supply chain disruption has influenced shoppers’ channel preferences; and
- Demographic nuances that will drive back-to-school and holiday results.
RELATED LINKS
- Learn more about Shopkick
- Access the latest COVID-19 research
- Dig into the latest Shopkick research
Inside Retail’s NFT Movement
Retail Remix
07/12/21 • 47 min
Riding on the hype surrounding cryptocurrencies, NFTs have become hot commodities in the digital creation space. While some tech fanatics are bidding on NFT versions of tweets, brand loyalists are snatching up NFT products.
But what does the future hold for NFTs? How do they present new opportunities for brands and retailers to fuel digital innovation and virtual experiences? This special edition of Retail Remix highlights insights from two NFT experts. Listen to get their perspectives on:
- The current state, and future of, the NFT market and the factors that will influence growth;
- How NFTs can support digital-to-physical engagement by creating a “metaverse” for online shopping;
- The benefits of creating unique NFTs to drive brand awareness and activation; and
- Ways to integrate NFTs into brand and product strategy, including who drives initiatives and how to measure success.
RELATED LINKS
- Learn more about Boson Protocol
- Learn more about Sol Marketing
Want to dig deeper into NFTs, cryptocurrencies and other tech topics? At retailX, you can hear directly from executives representing Bitski, 3D Robe and CoinFund, who will dig into the future of retail transactions. Register now using RTPSUB21 to get 15% off your ticket.
How Gemist is Disrupting Jewelry Shopping
Retail Remix
12/14/20 • 40 min
For Madeline Fraser, shopping for an engagement ring was overwhelming. She knew she wanted something unique and customized, but also sustainably sourced and easy to buy. This ended up being a tall order. She ended up having to custom design her ring at a small shop -- a process that took several weeks.
Many shoppers have the same desires as Madeline but don't have the access or the funds for custom jewelry. That's why she founded Gemist, a direct-to-consumer DTC brand designed to disrupt online jewelry shopping, customization and try-on experiences. During this episode Retail Remix, we go inside the Gemist business, including:
- The typical challenges Gemist's business model tries to solve;
- How Gemist uses audience input and even one-to-one conversations to drive innovation; and
- How the business has evolved and scaled during the pandemic.
Retail’s Tech Acceleration Continues
Retail Remix
02/15/21 • 35 min
The Outlook Guide has been an editorial mainstay for Retail TouchPoints for nearly a decade. Every year, the editorial team gets fascinating takes from experts and analysts on the trends they believe will dominate in the year ahead. But this year’s guide was especially interesting to curate, given the great acceleration of trends we witnessed in 2020.
During this special episode of the Retail Remix podcast, Alicia sits down with editor Adam Blair to discuss the latest iteration of the Outlook Guide and specifically, the trends we’ve seen evolve over time. We also catch up with Ken Fenyo of Coresight Research, who contributed to the Outlook Guide, to ask some follow-up questions about his column.
Listen in to learn:
- How COVID-19 will influence 2021 tech spending;
- Tech trends that will influence the industry moving forward; and
- Ways to find and engage with the right tech startups to support innovation.
RELATED LINKS
- Dig in to Retail TouchPoints’ 2021 Outlook Guide
- Learn more about Coresight Research
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FAQ
How many episodes does Retail Remix have?
Retail Remix currently has 252 episodes available.
What topics does Retail Remix cover?
The podcast is about News, Retail, Business News, Podcasts, Technology, Business and Customer Experience.
What is the most popular episode on Retail Remix?
The episode title 'Can Brands Close the Relevance Gap?' is the most popular.
What is the average episode length on Retail Remix?
The average episode length on Retail Remix is 34 minutes.
How often are episodes of Retail Remix released?
Episodes of Retail Remix are typically released every 7 days.
When was the first episode of Retail Remix?
The first episode of Retail Remix was released on Feb 7, 2020.
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