Retail’s Tech Acceleration Continues

02/15/21 • 35 min

The Outlook Guide has been an editorial mainstay for Retail TouchPoints for nearly a decade. Every year, the editorial team gets fascinating takes from experts and analysts on the trends they believe will dominate in the year ahead. But this year’s guide was especially interesting to curate, given the great acceleration of trends we witnessed in 2020.
During this special episode of the Retail Remix podcast, Alicia sits down with editor Adam Blair to discuss the latest iteration of the Outlook Guide and specifically, the trends we’ve seen evolve over time. We also catch up with Ken Fenyo of Coresight Research, who contributed to the Outlook Guide, to ask some follow-up questions about his column.
Listen in to learn:

How COVID-19 will influence 2021 tech spending;
Tech trends that will influence the industry moving forward; and
Ways to find and engage with the right tech startups to support innovation.

RELATED LINKS

Dig in to Retail TouchPoints’ 2021 Outlook Guide
Learn more about Coresight Research

How COVID-19 will influence 2021 tech spending;
Tech trends that will influence the industry moving forward; and
Ways to find and engage with the right tech startups to support innovation.

RELATED LINKS

Dig in to Retail TouchPoints’ 2021 Outlook Guide
Learn more about Coresight Research

Previous Episode

Is Payment Experience Retail’s Big Untapped Opportunity?

Millennial and Gen Z consumers are extremely cognizant of their financial health. They’re more likely to use their debit accounts and are more wary of racking up credit card debt. It’s no surprise, then, that the “buy now, pay later” space is booming.
Afterpay is one of the companies driving this new payment revolution, giving consumers the power to pay for purchases over four installments, interest-free. With more than 11 million active customers globally and 63,000 retail customers, the company is venturing into brick-and-mortar stores.

We sit down with Alex Fisher, who is the VP of Retail at Afterpay, to discuss the company’s staggering growth in 2020 and how she is helping expand retail partnerships across all channels.
Listen in to learn:

The emotional and psychological factors driving the “buy now, pay later” industry;
Why and how Afterpay is expanding into stores; and
The value drivers of extending “buy now, pay later” capabilities across all channels.

RELATED LINKS

Learn more about Afterpay

Next Episode

What Can Retailers Learn from Liquor Stores?

Beers, wines and spirits is a $3 trillion industry worldwide and this industry is seeing a significant transformation as a result of COVID-19.

As consumer mindsets and behaviors change, especially as they buy more alcohol online, 3x3 Insights is helping brands and independent retailers find new ways to reach and engage their audience. These methods stem from rich data, which includes demand data, as well as rich behavioral data.

During this episode of Retail Remix, Mike Provance, CEO of 3x3 Insights, spotlights the data gap that exists between brands, distributors and retailers. Tune in to learn:

How consumers research, compare and consider different liquor brands and products;
Which data sources are needed to create more relevant product assortments, offers and marketing campaigns across all channels; and
How the liquor industry will evolve moving forward.

RELATED LINKS