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Small Spark Theory: a marginal gains approach to new business and marketing

Small Spark Theory: a marginal gains approach to new business and marketing

Lucy Mann

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New business is one of those subjects guaranteed to get a reaction from agency owners everywhere. Many will have a nagging feeling they should be doing a bit more, wonder how other agencies manage to land the accounts they covet, have moments of wild inspiration and energy then falter because the day job just, well gets in the way. Gunpowder’s Lucy Mann has worked in agency new business for over 25 years and has witnessed these scenarios, and many more like them, as an outsourced new business telemarketer, a new business recruitment consultant, in house new business developer, in house head of marketing, and new business mentor across multiple disciplines and agency shapes and sizes. Regardless of size and discipline, many agencies encounter the same new business challenges, and more and more, the solution is not necessarily an ambitious marketing plan, or expensive sales resource, but instead a forensic application of process and a marginal gains approach to performance improvement. Gunpowder’s podcast, Small Spark TheoryTM explores the small changes we can make to our sales and marketing process to achieve better new business results. With contributions from a range of experts, each episode will examine a single element of the process in detail, providing manageable tips for improvement. Find our more about Gunpowder Consulting, please visit gunpowderconsulting.com Follow us on Twitter @gunpowdertweets and join the conversation at #smallsparktheory With thanks to Matthew Syed for audio extract permission. Host - Lucy Mann Producer - Isabelle Jarvis
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Small Spark Theory: a marginal gains approach to new business and marketing - EP64: The Agency Growth Challenge | Daniel de la Cruz | Polymensa

EP64: The Agency Growth Challenge | Daniel de la Cruz | Polymensa

Small Spark Theory: a marginal gains approach to new business and marketing

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05/09/22 • 47 min

Whether your agency has a fast track growth plan or a more modest desire to maintain the status quo, there are innumerable challenges that can derail even the best laid plans.

Client insecurity or overexposure, floundering new business pipelines or skills shortages not to mention the wider economic backdrop, can all create pinch-points for agency leaders. At each of these moments critical decisions must be made. Those agencies of real scale, with a sizeable exec board have some safety in discussion and consensus, but for the small to mid-size agency owner these can be lonely times. How do you find the right sounding board?

Many listeners of this show will know Daniel de la Cruz. Having experienced exactly these challenges running his own agency, and grown The Agency Collective alongside The Wow Company, Daniel has created Polymensa to provide the ‘non-ego’ board for independent agencies.

In this episode we get together to discuss the challenges of scaling, avoiding the echo chamber and why differing perspectives matter.

Daniel’s recommended reads are: What You Do Is Who You Are: How to Create Your Business Culture by Ben Horowitz and Wanting: The Power of Mimetic Desire, and How to Want What You Need by Luke Burgis. Also mentioned in this episode is The First Minute by Chris Fenning. We’ll be giving away a copy of What You Do Is Who You Are, simply listen in to find out how to win.

Read Daniel’s thoughts on the shortcomings of the traditional non-exec director.

(NOTE: Some of the recommended reads include affiliate links, meaning I receive a small commission for any purchases made)

The post EP64: The Agency Growth Challenge | Daniel de la Cruz | Polymensa appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP62: Mastering thought leadership | Mark Wellings | Grist

EP62: Mastering thought leadership | Mark Wellings | Grist

Small Spark Theory: a marginal gains approach to new business and marketing

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03/22/22 • 38 min

Thought leadership – in its various forms, is a topic we have covered in a number of episodes over the years. Done well, it can be a game-changer for agency marketing, sparking and re-igniting meaningful prospect and client conversations.

However, there are a number common hurdles I tend to encounter when speaking with agency founders which means that great content either never gets made, or worse, is created but not optimised.

To really get to grips with how to master thought leadership I got together with Mark Wellings, co-founder and client services director at specialist thought leadership agency Grist. Mark and his team work with leading B2B brands like PwC, PA Consulting and DLA Piper delivering insight-led programmes designed to fuel sales pipelines.

In this episode, Mark shares his 6 Golden Rules of Thought Leadership – so grab a pen and paper, there are marginal gains a-plenty!

Mark’s recommended read is the ever-popular Win Without Pitching Manifesto by Blair Enns, listen in and find out how to win a copy.

As I know so many of you are keen cyclists, you may also be interested in Mark’s own book RIDE! RIDE! RIDE! The Story of British Track Cycling.

Also mentioned in this episode:

The Leadership Book by Mark Anderson

You can read more of Grist’s insights here.

The post EP62: Mastering thought leadership | Mark Wellings | Grist appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP2: PR | Tim Duncan | TDC PR

EP2: PR | Tim Duncan | TDC PR

Small Spark Theory: a marginal gains approach to new business and marketing

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02/13/17 • 0 min

Raising your agency profile works hand in hand with new business lead generation, but with so many (free) social media channels at our disposal, it’s easy to overlook the impact of a planned and coordinated PR approach.

In this episode I chat with Tim Duncan, founder of TDC PR about his PR successes, tips for getting noticed and published.

And there’s another competition – we’re spoiling you!

You can find out more about TDC PR via the links below:

www.tdcpr.com @TDCPR

www.tdcpr.com @TDCPR

http://sodazine.com/ @SODA_ZINE

Tim’s book choice: Thinking Fast and Slow by Daniel Kahneman

Richard Seymour’s Ted Talk

The post EP2: PR | Tim Duncan | TDC PR appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP65: How to master relationships | Trenton Moss | Team Sterka

EP65: How to master relationships | Trenton Moss | Team Sterka

Small Spark Theory: a marginal gains approach to new business and marketing

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06/06/22 • 36 min

After a tough couple of years, I’ve been spotting some really positive signs in agencies over the past six months; clients seem to be spending, delayed projects are being given the green light and new business pipelines are flourishing.

But there is no escaping the wider economic picture and we should rightly be bracing ourselves for impact on future marketing spend. And whilst there is much we can’t predict, or control, strengthening our relationships and communication with our clients is only going to stand us in good stead for the future.

In this episode I chat to the brilliant Trenton Moss from Team Sterka. We discuss the rollercoaster of agency ownership, what happens when inbound new business referrals dry up, the power of growing prospect communities and how to become a relationship master.

We are giving away a copy of Trenton’s book: Human Powered. Simply listen in to find out how to win.

Take the quiz to find out your communication style here!

For details of Gunpowder’s client development workshops, get in touch.

The post EP65: How to master relationships | Trenton Moss | Team Sterka appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP63: Agency positioning 2022 | Roland Gurney | Treacle

EP63: Agency positioning 2022 | Roland Gurney | Treacle

Small Spark Theory: a marginal gains approach to new business and marketing

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04/19/22 • 35 min

Within the ecosystem of agency new business, marketing, client development and the wider sphere of agency growth, there are certain topics which we will undoubtedly revist again and again.

So, not for the first time, and certainly not the last, I wanted to talk about agency positioning. And not for the first time, and I hope not the last, I wanted to talk to Roland Gurney.

Roland joined us on the podcast in January 2020 to help us unpick some agency messaging pitfalls. So many people loved that episode and got in touch with Treacle for help, that it seemed only fitting get together again and take stock of where we are now.

How has the landscape changed in the last two years? Should we be thinking differently about difference? Is niching still the answer?

Listen in as we discuss all this and more. Roland’s recommended read is The Advertising Concept Book: Think Now, Design Later by Pete Barry.

The post EP63: Agency positioning 2022 | Roland Gurney | Treacle appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP77: AI, Web3 and the agency | Warren Hutchinson | Else

EP77: AI, Web3 and the agency | Warren Hutchinson | Else

Small Spark Theory: a marginal gains approach to new business and marketing

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06/12/23 • 43 min

I feel as though we’ve been skirting around the edges of a beast of a topic for some time on this podcast, namely emergent technology and its impact on agencies.

Of course, no single episode is going to unpick the labyrinth of challenges and opportunities for our clients, and in turn the agency community, but as the chat about AI continues to rumble in the daily news cycle, it’s feels like the right time to talk to someone who really understands that intersection of technology, people and brands.

Warren Hutchinson is Founder of Else, an experience design, innovation and strategy consultancy and Chair of the Design Business Association. He’s spent 25 years helping businesses as they navigate a point of change.

In this episode, we discuss cutting though the hype and the noise, the power of kinaesthetic learning and its role in our positioning as experts and the importance of not having all the answers.

Warren’s recommended read is Scary Smart by Mo Gowdat. Listen in to find out how to win a copy.

Also mentioned in the episode:

Diary of a CEO E252 Emergency Episode with Mo Gowdat

Newsletters:

TLDR

The Conversation

The Hustle

If you are a DBA Member you can join Warren discussing these topics in Glasgow on 15 June – find out more here

This episode is sponsored by E2M, the #1 white label digital agency partner. Visit https://www.e2msolutions.com/smallsparktheory/ to enjoy 20% discount on your first month.

The post EP77: AI, Web3 and the agency | Warren Hutchinson | Else appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP46: Presentation materials | Shan Preddy | Preddy & Co

EP46: Presentation materials | Shan Preddy | Preddy & Co

Small Spark Theory: a marginal gains approach to new business and marketing

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11/09/20 • -1 min

In previous episodes we’ve tackled various aspects of pitching and presenting, specifically with Tony Spong from AAR (episode 10) and Catherine Allison at Master the Art (episodes 3 and 33). In those discussions we concentrated largely on our behaviour – our pitching processes, how we question, how we listen. But the area we didn’t really touch on is our presentation materials.

We’ve all heard the statistics about how much of our verbal vs visual communication is heard and seen, but at a time when we are mostly communicating through a Zoom window and many of the other subtle body language cues are missing, the pressure is on to make sure our presentation materials are working harder than ever.

And as a marginal gains exercise, this one is a whopper! Presentation decks are so often overlooked, either hastily rehashed or totally over engineered. Time spent rethinking how we approach this vital part of our new business armoury is undoubtedly time well spent.

So who better to unpick this than presentation expert Shan Preddy. Design Business Association members will know Shan well as a founder member of the Experts Register and trainer and advisor to swathes of organisations across the sector.

Listen in to hear Shan’s best tips and tricks for powerful presentations (and a bonus insight into the communication skills of the new US Vice President-Elect....!)

Shan’s recommended read is Slide:ology by Nancy Duarte.

Preddy & Co

Shan Preddy

“I’m speaking...”

The post EP46: Presentation materials | Shan Preddy | Preddy & Co appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP51: Raising your profile – part three | Ash Jones | Great Influence

EP51: Raising your profile – part three | Ash Jones | Great Influence

Small Spark Theory: a marginal gains approach to new business and marketing

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04/06/21 • -1 min

There are so many reasons for me wanting to do an episode on personal brand.

Let’s go back to the beginning. At the start of my agency career, I worked mostly with ad agencies. This was in the 90s and honestly – it was dazzling. The high profile exit of Maurice and Charles from Saatchi & Saatchi to set up M&C Saatchi, Dave Trott setting up Bainsfair Sharkey Trott then WCST, Trevor Beattie making waves with Wonderbra and FCUK, and so it went on. Everywhere you turned there were names.

agency profile point of view, allowing everyone a share of voice if they get a good plan in place. However, there has seemed a notable lack of high profile individuals in quite the same way as we had before. With so much noise – was it just too hard for anyone to cut through?

For me, that changed when Social Chain founder Steven Bartlett catapulted on to the scene, transcending industry trade press, appearing in mainstream media and attracting over 2 million followers online. All by the age of 27. (Not to mention taking the company public).

To help me understand how that happened, and what we can learn from it, I’m joined by Ash Jones, part of the founding team at Social Chain and founder of Great Influence.

We talk about what it takes to create a personal brand, how to cut through the noise and how to manage imposter syndrome.

As always we’ll be giving away a copy of Ash’s recommended read – the newly published Happy Sexy Millionaire by Steven Bartlett.

The post EP51: Raising your profile – part three | Ash Jones | Great Influence appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP50: Raising your profile – part two | Laura Hannan | Pitch121

EP50: Raising your profile – part two | Laura Hannan | Pitch121

Small Spark Theory: a marginal gains approach to new business and marketing

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03/08/21 • -1 min

We’ve talked a lot on this podcast about LinkedIn over the years, and specifically the often untapped potential of Sales Navigator.

From the conversations I’ve had with my clients, I know that whilst consistent LinkedIn engagement can deliver fantastic results – for many, finding the time and focus required to create momentum can be a challenge.

Which is why I was intrigued by the service that Laura Hannan and her team at Pitch121 provide.

Laura joins me for the second episode in our mini-series exploring different techniques and resources to help raise your agency profile.

Listen in to hear a how the clever combination of tech, content and highly targeted Sales Navigator outreach is connecting agencies with their audiences, and a wealth of tips for elevating your own LinkedIn presence.

As always we’ll be giving away of Laura’s recommended read; Social Selling: Techniques to Influence Buyers and Changemakers by Tim Hughes.

The post EP50: Raising your profile – part two | Laura Hannan | Pitch121 appeared first on Gunpowder Consulting.

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Small Spark Theory: a marginal gains approach to new business and marketing - EP14: Intellectual assets | Erica Wolfe-Murray | Lola Media

EP14: Intellectual assets | Erica Wolfe-Murray | Lola Media

Small Spark Theory: a marginal gains approach to new business and marketing

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03/06/18 • -1 min

Let’s be honest. These are uncertain times.

Even those agency owners who are highly proficient in keeping the new business pipeline bubbling, will probably have had a heart-stopping moment or two over the last 18 months. An unexpected decision by a client, the surprising cancellation of a new project after the green light has already been given, or as one observer recently described to me – client paralysis.

So far in the Small Spark Theory we’ve been examining all the parts of the sales and marketing process to understand where we can make marginal gains.

But understanding not only how we sell but, what we sell, has never been more important.

In this month’s episode, we chat to Erica Wolfe-Murray, of Lola Media. With a unique mix of experiences from finance and the creative sector, Erica is an established thought leader on the subject of business growth through creative use of IP.

This is our first eye-opening episode from Erica who’ll be joining us later in the year to discuss revenue models.

As always we’ve got a competition and will be giving away a copy of Erica’s recommended read: A Soldier of the Great War by Mark Helprin. Listen in to find out how to win.

The post EP14: Intellectual assets | Erica Wolfe-Murray | Lola Media appeared first on Gunpowder Consulting.

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FAQ

How many episodes does Small Spark Theory: a marginal gains approach to new business and marketing have?

Small Spark Theory: a marginal gains approach to new business and marketing currently has 181 episodes available.

What topics does Small Spark Theory: a marginal gains approach to new business and marketing cover?

The podcast is about Marketing, Management, Podcasts and Business.

What is the most popular episode on Small Spark Theory: a marginal gains approach to new business and marketing?

The episode title 'EP64: The Agency Growth Challenge | Daniel de la Cruz | Polymensa' is the most popular.

What is the average episode length on Small Spark Theory: a marginal gains approach to new business and marketing?

The average episode length on Small Spark Theory: a marginal gains approach to new business and marketing is 35 minutes.

How often are episodes of Small Spark Theory: a marginal gains approach to new business and marketing released?

Episodes of Small Spark Theory: a marginal gains approach to new business and marketing are typically released every 17 days, 6 hours.

When was the first episode of Small Spark Theory: a marginal gains approach to new business and marketing?

The first episode of Small Spark Theory: a marginal gains approach to new business and marketing was released on Jan 24, 2017.

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