Small Spark Theory: a marginal gains approach to new business and marketing
Lucy Mann
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Top 10 Small Spark Theory: a marginal gains approach to new business and marketing Episodes
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EP64: The Agency Growth Challenge | Daniel de la Cruz | Polymensa
Small Spark Theory: a marginal gains approach to new business and marketing
05/09/22 • 47 min
Whether your agency has a fast track growth plan or a more modest desire to maintain the status quo, there are innumerable challenges that can derail even the best laid plans.
Client insecurity or overexposure, floundering new business pipelines or skills shortages not to mention the wider economic backdrop, can all create pinch-points for agency leaders. At each of these moments critical decisions must be made. Those agencies of real scale, with a sizeable exec board have some safety in discussion and consensus, but for the small to mid-size agency owner these can be lonely times. How do you find the right sounding board?
Many listeners of this show will know Daniel de la Cruz. Having experienced exactly these challenges running his own agency, and grown The Agency Collective alongside The Wow Company, Daniel has created Polymensa to provide the ‘non-ego’ board for independent agencies.
In this episode we get together to discuss the challenges of scaling, avoiding the echo chamber and why differing perspectives matter.
Daniel’s recommended reads are: What You Do Is Who You Are: How to Create Your Business Culture by Ben Horowitz and Wanting: The Power of Mimetic Desire, and How to Want What You Need by Luke Burgis. Also mentioned in this episode is The First Minute by Chris Fenning. We’ll be giving away a copy of What You Do Is Who You Are, simply listen in to find out how to win.
Read Daniel’s thoughts on the shortcomings of the traditional non-exec director.
(NOTE: Some of the recommended reads include affiliate links, meaning I receive a small commission for any purchases made)
The post EP64: The Agency Growth Challenge | Daniel de la Cruz | Polymensa appeared first on Gunpowder Consulting.
3 Listeners
EP62: Mastering thought leadership | Mark Wellings | Grist
Small Spark Theory: a marginal gains approach to new business and marketing
03/22/22 • 38 min
Thought leadership – in its various forms, is a topic we have covered in a number of episodes over the years. Done well, it can be a game-changer for agency marketing, sparking and re-igniting meaningful prospect and client conversations.
However, there are a number common hurdles I tend to encounter when speaking with agency founders which means that great content either never gets made, or worse, is created but not optimised.
To really get to grips with how to master thought leadership I got together with Mark Wellings, co-founder and client services director at specialist thought leadership agency Grist. Mark and his team work with leading B2B brands like PwC, PA Consulting and DLA Piper delivering insight-led programmes designed to fuel sales pipelines.
In this episode, Mark shares his 6 Golden Rules of Thought Leadership – so grab a pen and paper, there are marginal gains a-plenty!
Mark’s recommended read is the ever-popular Win Without Pitching Manifesto by Blair Enns, listen in and find out how to win a copy.
As I know so many of you are keen cyclists, you may also be interested in Mark’s own book RIDE! RIDE! RIDE! The Story of British Track Cycling.
Also mentioned in this episode:
The Leadership Book by Mark Anderson
You can read more of Grist’s insights here.
The post EP62: Mastering thought leadership | Mark Wellings | Grist appeared first on Gunpowder Consulting.
2 Listeners
EP2: PR | Tim Duncan | TDC PR
Small Spark Theory: a marginal gains approach to new business and marketing
02/13/17 • 0 min
Raising your agency profile works hand in hand with new business lead generation, but with so many (free) social media channels at our disposal, it’s easy to overlook the impact of a planned and coordinated PR approach.
In this episode I chat with Tim Duncan, founder of TDC PR about his PR successes, tips for getting noticed and published.
And there’s another competition – we’re spoiling you!
You can find out more about TDC PR via the links below:
http://sodazine.com/ @SODA_ZINE
Tim’s book choice: Thinking Fast and Slow by Daniel Kahneman
The post EP2: PR | Tim Duncan | TDC PR appeared first on Gunpowder Consulting.
1 Listener
EP65: How to master relationships | Trenton Moss | Team Sterka
Small Spark Theory: a marginal gains approach to new business and marketing
06/06/22 • 36 min
After a tough couple of years, I’ve been spotting some really positive signs in agencies over the past six months; clients seem to be spending, delayed projects are being given the green light and new business pipelines are flourishing.
But there is no escaping the wider economic picture and we should rightly be bracing ourselves for impact on future marketing spend. And whilst there is much we can’t predict, or control, strengthening our relationships and communication with our clients is only going to stand us in good stead for the future.
In this episode I chat to the brilliant Trenton Moss from Team Sterka. We discuss the rollercoaster of agency ownership, what happens when inbound new business referrals dry up, the power of growing prospect communities and how to become a relationship master.
We are giving away a copy of Trenton’s book: Human Powered. Simply listen in to find out how to win.
Take the quiz to find out your communication style here!
For details of Gunpowder’s client development workshops, get in touch.
The post EP65: How to master relationships | Trenton Moss | Team Sterka appeared first on Gunpowder Consulting.
1 Listener
EP63: Agency positioning 2022 | Roland Gurney | Treacle
Small Spark Theory: a marginal gains approach to new business and marketing
04/19/22 • 35 min
Within the ecosystem of agency new business, marketing, client development and the wider sphere of agency growth, there are certain topics which we will undoubtedly revist again and again.
So, not for the first time, and certainly not the last, I wanted to talk about agency positioning. And not for the first time, and I hope not the last, I wanted to talk to Roland Gurney.
Roland joined us on the podcast in January 2020 to help us unpick some agency messaging pitfalls. So many people loved that episode and got in touch with Treacle for help, that it seemed only fitting get together again and take stock of where we are now.
How has the landscape changed in the last two years? Should we be thinking differently about difference? Is niching still the answer?
Listen in as we discuss all this and more. Roland’s recommended read is The Advertising Concept Book: Think Now, Design Later by Pete Barry.
The post EP63: Agency positioning 2022 | Roland Gurney | Treacle appeared first on Gunpowder Consulting.
1 Listener
EP46: Presentation materials | Shan Preddy | Preddy & Co
Small Spark Theory: a marginal gains approach to new business and marketing
11/09/20 • -1 min
In previous episodes we’ve tackled various aspects of pitching and presenting, specifically with Tony Spong from AAR (episode 10) and Catherine Allison at Master the Art (episodes 3 and 33). In those discussions we concentrated largely on our behaviour – our pitching processes, how we question, how we listen. But the area we didn’t really touch on is our presentation materials.
We’ve all heard the statistics about how much of our verbal vs visual communication is heard and seen, but at a time when we are mostly communicating through a Zoom window and many of the other subtle body language cues are missing, the pressure is on to make sure our presentation materials are working harder than ever.
And as a marginal gains exercise, this one is a whopper! Presentation decks are so often overlooked, either hastily rehashed or totally over engineered. Time spent rethinking how we approach this vital part of our new business armoury is undoubtedly time well spent.
So who better to unpick this than presentation expert Shan Preddy. Design Business Association members will know Shan well as a founder member of the Experts Register and trainer and advisor to swathes of organisations across the sector.
Listen in to hear Shan’s best tips and tricks for powerful presentations (and a bonus insight into the communication skills of the new US Vice President-Elect....!)
Shan’s recommended read is Slide:ology by Nancy Duarte.
The post EP46: Presentation materials | Shan Preddy | Preddy & Co appeared first on Gunpowder Consulting.
EP14: Intellectual assets | Erica Wolfe-Murray | Lola Media
Small Spark Theory: a marginal gains approach to new business and marketing
03/06/18 • -1 min
Let’s be honest. These are uncertain times.
Even those agency owners who are highly proficient in keeping the new business pipeline bubbling, will probably have had a heart-stopping moment or two over the last 18 months. An unexpected decision by a client, the surprising cancellation of a new project after the green light has already been given, or as one observer recently described to me – client paralysis.
So far in the Small Spark Theory we’ve been examining all the parts of the sales and marketing process to understand where we can make marginal gains.
But understanding not only how we sell but, what we sell, has never been more important.
In this month’s episode, we chat to Erica Wolfe-Murray, of Lola Media. With a unique mix of experiences from finance and the creative sector, Erica is an established thought leader on the subject of business growth through creative use of IP.
This is our first eye-opening episode from Erica who’ll be joining us later in the year to discuss revenue models.
As always we’ve got a competition and will be giving away a copy of Erica’s recommended read: A Soldier of the Great War by Mark Helprin. Listen in to find out how to win.
The post EP14: Intellectual assets | Erica Wolfe-Murray | Lola Media appeared first on Gunpowder Consulting.
EP94: Empowering your people to drive growth | Zoe Tuffs | Times Ten
Small Spark Theory: a marginal gains approach to new business and marketing
12/09/24 • 34 min
As we wrap up 2024 with this final episode, I’ve been reflecting on the many conversations I’ve had with agencies throughout the year, as well as the recurring themes shared by our amazing podcast guests.
It’s been a challenging year for many, which makes this the perfect moment to focus on an invaluable asset every agency has, no matter its size, discipline, or sector: our people.
So in this episode, we’re diving into how empowering our people through effective leadership and a strong culture can drive real growth. Joining me is culture transformation coach Zoe Tuffs from Times Ten.
Together, we’ll unpack some of the biggest leadership challenges agencies face—like ignoring culture issues, promoting "accidental managers" without proper support, and overvaluing productivity metrics at the expense of meaningful outcomes.
Zoe will also share her top tips for creating lasting change in 2025 and of course, we'll be uncovering more opportunities for marginal gains.
And don’t forget, we’ve got a book giveaway! Join the conversation on LinkedIn or Instagram using #SmallSparkTheory, and you could win a copy of Reculturing by Melissa Daimler, Zoe’s must-read recommendation.
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Connect with Zoe on LinkedIn here: to discover more insights on transforming your people & culture strategy, values-led leadership development and team dynamics.
Book a free 30-minute chemistry call: here to explore how Zoe can help you achieve your goals.
See the impact: Watch a client success video here showing the outcomes achieved with Sledge; a creative film and live experience agency.
Transform your people strategy: Explore Times Ten's People & Growth Workshop here. (There’s a 20% discount for Small Spark Theory listeners using the code **SST20**).
EP37: New agency models | Emma Sexton | MYWW
Small Spark Theory: a marginal gains approach to new business and marketing
02/03/20 • -1 min
There is no doubt there has never been a better time to rethink the way that agencies deliver their services to clients.
With endless technology options, flexible workspaces, and an increasing supply of freelance talent, the barrier to entry is lower than ever for budding agency founders.
So far so good. And yet I’ve met so many founders of small, start-up agencies who are reticent to show their size or ‘virtual’ status for fear of putting off potential clients.
For this episode, I met with the multi-tasking design thinker and doer Emma Sexton, CEO of MYWW, creator of the Inside Out Awards and co-presenter of TalkRadio’s Badass Women’s Hour.
I wanted to find out how Emma has perfected her remote-first agency without compromising on ambition. Are clients willing to try something new? Or is there still safety in size?
Tune in to find out more and be in with the chance of winning a copy of Emma’s recommended read: The Courage To Be Disliked by Ichiro Kishimi and Fumitake Koga.
The post EP37: New agency models | Emma Sexton | MYWW appeared first on Gunpowder Consulting.
EP8: Productivity | Robert Kelsey
Small Spark Theory: a marginal gains approach to new business and marketing
08/17/17 • -1 min
So far in our Small Spark Theory podcast series we’ve been exploring the ways we can make marginal gains in our agency new business and marketing performance. We’ve discussed the tweaks and improvements, the tips and tricks that can help us perform better, and see a better return on our time and money.
So far so good.
But even with clear objectives, effective planning, brilliant processes and all the communication skills we have discussed, our best efforts can still be undone by a lack of productivity.
How many times do we find ourselves finalising a pitch deck in a cab on the way to a meeting, scrabbling to submit an RFI seconds before the deadline or simply looking at our new business pipeline and knowing we just haven’t implemented enough of the plan to generate sufficient new opportunities?
Most of us will be familiar with the feeling. The procrastination, indecision and ultimately – paralysis.
So why does it happen? And what can we do about it?
In this episode, we talk to best-selling author Robert Kelsey. Founder and CEO of a successful London PR agency, co-founder and deputy chairman of a leading entrepreneurs’ think tank: The Centre for Entrepreneurs, Robert’s books: “What’s Stopping You?“, “What’s Stopping You Being More Confident?” and “Get Things Done” have sold over 100,000 copies and being translated into 10 languages.
Spoiler alert: The answer to our lack of productivity is rather more complex that we think and requires some honest self-appraisal. The good news is, a tidy workstation and good stationery are still very important. We’re stocking up on nice notepads and post-its right away...
As always, we’ve got a competition for you and will be giving away a copy of Robert’s book “Get Things Done”. So listen in to find out how to win.
Follow us on Twitter @gunpowdertweets and join the conversation at #smallsparktheory
For more information on improving your agency new businesses effectiveness, get in touch with Lucy Mann.
The post EP8: Productivity | Robert Kelsey appeared first on Gunpowder Consulting.
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FAQ
How many episodes does Small Spark Theory: a marginal gains approach to new business and marketing have?
Small Spark Theory: a marginal gains approach to new business and marketing currently has 182 episodes available.
What topics does Small Spark Theory: a marginal gains approach to new business and marketing cover?
The podcast is about Marketing, Management, Podcasts and Business.
What is the most popular episode on Small Spark Theory: a marginal gains approach to new business and marketing?
The episode title 'EP64: The Agency Growth Challenge | Daniel de la Cruz | Polymensa' is the most popular.
What is the average episode length on Small Spark Theory: a marginal gains approach to new business and marketing?
The average episode length on Small Spark Theory: a marginal gains approach to new business and marketing is 35 minutes.
How often are episodes of Small Spark Theory: a marginal gains approach to new business and marketing released?
Episodes of Small Spark Theory: a marginal gains approach to new business and marketing are typically released every 17 days, 6 hours.
When was the first episode of Small Spark Theory: a marginal gains approach to new business and marketing?
The first episode of Small Spark Theory: a marginal gains approach to new business and marketing was released on Jan 24, 2017.
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