Episode #4- The Sydney Files- The STRUGGLE is real

05/05/20 • 26 min

In this episode, we called TEN agencies in Sydney where we found nearly all PM companies STRUGGLING to give any real and meaningful point of difference, and instead gave common ‘points’ that were of no real value at all!

BUT through all the ‘BLAND and sameness’ a phone call with ONE agency stood head and shoulders over the rest to win our Secret Shopper Hall of Fame award (if we had one!). PLUS, we come across the HIGHEST leasing fee we’ve seen charged, plus one agency charging a HIGH routine inspection fee (when everyone else was charging nothing).

Previous Episode

Episode #3- Top Secret: The Orlando Files

In our third episode, we go to the home of Disneyworld in Orlando Florida USA where we 'secret shopped' ten agencies there, some quite prominent.

If you want to learn HOW to stand out from the crowd be sure to listen to this podcast as we EXPOSE the BIG MISTAKES, the fees they're LEAVING ON THE TABLE too, so you too can KNOW how to impress your prospective client the first time, and HOW to be more profitable per door!

Michael Sanz leads the podcast supported by Darren Hunter and Deniz Yusuf.

For more information on getting a Strategic Market Report done for your marketplace go to secretshopperfiles.com or go to https://inspiredgrowthtraining.com/strategic-market-report

Listen to the Secret Shopper Files Podcast Apple: https://podcasts.apple.com/au/podcast/the-secret-shopper-files/id1488459334 Podbean:

https://secretshopperfiles.podbean.com/ Spotify: https://open.spotify.com/show/0U66Yocz5i569El3lCdDYP?si=28JRs6x0QMO8yWTnJv1WUA

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Episode #5- the Wellington Files- ‘Please just take a look at the website’!

When we were commissioned to ‘secret shop’ TEN competitor agencies in Wellington NZ we were not prepared for what we experienced. In this podcast, you will find out what happened when ALL of the agencies we contacted really didn’t have any ‘care factor’ whatsoever when dealing with our new business enquiry! Most of them simply told us to ‘read our website’.

Plus we reveal the PM fees we encountered (and the lack of), and what particular fee they could be easily charging more for.