Schulering HUB Talking Hospitality Podcast

This podcast will stir the Czech market.

In this episode of the Schulering Hub podcast, we explore the challenges and opportunities within the Czech hotel market with hospitality consultant Martina Lazarova, a seasoned hospitality consultant who has faced—and conquered—many of the same challenges independent hoteliers deal with today.

Martina shares practical insights on improving business performance in a competitive market, while revealing the unique difficulties she encountered as a woman in the industry.

Her no-nonsense approach sheds light on the mistakes many make— especially when it comes to pricing strategies —and offers a clear path toward unlocking your hotel’s potential in an evolving post-COVID landscape.

Whether you're concerned about low ADRs, struggling to attract and retain talent, or simply considering the complexities of the Czech market, this episode will leave you both inspired and ready to take action.

Discover what it takes to thrive in hospitality among the growing competition, and why some hotels are left behind.

Key Points:

• The biggest mistake hotels make when it comes to pricing and how to fix it.
• How the Czech market compares to other European countries and why Prague’s ADR is so low.
• The untapped potential of technology in Czech hotels and how to use it to your advantage.
• Martina’s take on the challenges women face in hospitality leadership and how she overcame them.
• Why culture and flexibility are key to retaining talent in an industry struggling to attract new employees.
• Martina’s perspective on the impact of Airbnb and short-term rentals on the Czech market and how hoteliers should respond.

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Schulering: Evolving Hospitality through Learning.

Summary
In this conversation, Mauricio Schuler and Daniel Doppler discuss the significance of structured data in the hospitality industry, emphasizing its role in enhancing customer experience and driving bookings.
He shares insights from his journey in creating QuickText, an AI solution for hotels, and explains how accurate data management can influence search engine rankings and customer decisions. The discussion also touches on the misconceptions hoteliers have about data, the necessity of a Chief Knowledge Officer, and the future of AI in hospitality.

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Schulering: Evolving Hospitality through Learning.

In this conversation, Mauricio Schuler and Burak Ipekci delve into the evolving role of concierge services in the hospitality industry.
They discuss the importance of guest experience, Burak's personal journey in hospitality, the challenges of recruitment in a post-pandemic world, and the essential human connection that defines exceptional service.
Burak emphasizes the need for empathy, community, and genuine interactions in creating memorable guest experiences, while also addressing the industry's struggle to attract young talent and the misconceptions surrounding the concierge role.
In this conversation, Burak Ipekci shares his insights on the hospitality industry, emphasizing the joy and dynamic nature of the field. He discusses the importance of hands-on experience in management roles, the value of training and mentorship, and the need for effective communication within teams. Burak also addresses the impact of technology, particularly AI, on concierge services and the future of the industry, highlighting the emotional connection that remains essential in guest experiences.
The podcast is created by Schulering.
👉 Schulering is a comprehensive employee‐experience platform for the hospitality industry. It helps hotels:
- Attract talent with “cultural decks” (video tours of your workplace and values)
- Onboard new hires via interactive, self‐paced training modules
- Train & certify staff by turning SOPs into engaging e‐learning courses with progress tracking
- Retain & upskill teams through curated industry podcasts and lifelong‐learning resources
By mirroring the guest‐journey model, Schulering ensures your people deliver outstanding service at every stage.
🌐 visit our page to learn more about Schulering:
👉 https://www.schulering.com

Find more information about Schulering on our website.
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Schulering: Evolving Hospitality through Learning.

In this episode of the Schulering Hub Talking Hospitality Podcast, Mauricio Schüler and Matthieu Mioche discuss the challenges independent hotels face in recruiting talent.

Matthieu shares his journey from chef to recruitment expert and highlights the importance of purpose and employee experience in attracting and retaining talent. They explore the current talent shortage in the hospitality industry, the significance of creating a positive work environment, and strategies for independent hotels to improve their recruitment processes.

In this conversation, Matthieu Mioche discusses the critical aspects of employee induction, the challenges of understaffing in the hospitality industry, and the importance of creating a welcoming environment for new hires.

He emphasizes the need for strong employer branding and the role of recruitment agencies in attracting talent. The discussion also touches on emerging trends in hospitality recruitment, including the significance of emotional intelligence and lifelong learning for future talent.

Find more information about Schulering on our website.
Follow us on other social networks:
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Youtube
Instagram
Schulering: Evolving Hospitality through Learning.

Find more information about Schulering on our website.
Follow us on other social networks:
Linkedin
Youtube
Instagram
Schulering: Evolving Hospitality through Learning.