Ep. 97 Daniel Doppler | Understanding Structured Data: The Fuel of AI

12/19/24 • 28 min

Schulering HUB Talking Hospitality Podcast

Summary
In this conversation, Mauricio Schuler and Daniel Doppler discuss the significance of structured data in the hospitality industry, emphasizing its role in enhancing customer experience and driving bookings.
He shares insights from his journey in creating QuickText, an AI solution for hotels, and explains how accurate data management can influence search engine rankings and customer decisions. The discussion also touches on the misconceptions hoteliers have about data, the necessity of a Chief Knowledge Officer, and the future of AI in hospitality.

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Schulering: Evolving Hospitality through Learning.

Find more information about Schulering on our website.
Follow us on other social networks:
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Schulering: Evolving Hospitality through Learning.

Previous Episode

Ep. 96 Bill Muench | Why should I work with a hospitality consultant?

In this episode of the Schulering Hub Talking Hospitality podcast, host Mauricio Schuler speaks with Bill Muench, a hospitality consultant with a rich background in hotel operations.

They discuss the value of hiring consultants in the hospitality industry, the journey of Bill from a bellman to a consultant, and the importance of expertise and relationships in providing effective consulting services.

Bill shares insights on how to identify a good consultant, the fears hoteliers may have about hiring consultants, and the process of working with them to ensure transparency and accountability. In this conversation, Bill Muench from AG Hospitality discusses the importance of hands-on consulting in the hospitality industry, addressing the challenges of change resistance among staff, and the necessity of measuring ROI from consulting services.

He emphasizes the transformative potential of AI in hospitality while advocating for the preservation of the human element in guest experiences. The discussion also touches on the evolving landscape of short-term rentals and the need for traditional hospitality to adapt to new technologies and market demands.

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Next Episode

John Carpenter | Solving the Hospitality Staffing Crisis

In today’s show we spoke to John Carpenter, an Executive recruiter, director of Snelling Hospitality, with over 20 years of history serving the industry in the USA. In Carpenter’s words: “an authentic, creative hospitality recruiting firm”.
We spoke about the biggest challenge hospitality is facing now worldwide: the STAFF SHORTAGE. He told us that the hiring process is only one piece of the puzzle that hospitality leaders must understand, adding that the retention strategies and company culture are equally important.
John’s experience in the field is fantastic, recruiting from managers all the way to VP and CEOs. He explained how Snelling Hospitality helps the hoteliers to build the right strategy and to retain talent.
But his big advice is: “it all starts on DAY ONE”. What does it mean? Listen to our chat.Of course he played our Back to the Future game.
For John, hospitality is made of human contact, and that should not be changed.Is he right?Connect with John CarpenterSnelling Hospitality

If you like the show, share this episode with your collaborators. Schulering Hub is a hospitality professional platform connecting the industry through learning. Join our community on LinkedIn.

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Schulering: Evolving Hospitality through Learning.