The importance of speaking up

07/24/23 • 22 min

Paramedic apprentice James Atkinson talks to Jess Boon, a Freedom to Speak Up Guardian at NEAS, all about the work that she and her team does to encourage staff to feel able to give feedback about anything that affects them at work. In their conversation, Jess talks about the lessons that have been learned from the past in this area, and what she and her team are doing to help staff feel free to speak up - both now and in the future.

If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

Previous Episode

Looking after our mental health

Paramedic Mark Selling speaks to Staff Psychological Wellbeing Advisor, Andy Walton, about the importance of looking after our mental health. In their conversation, Andy talks about the occupational health support available to NEAS staff, including services like TRIM and Talking Therapies, and about NEAS's own Mental Maintenance project.

If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

Next Episode

Behind the scenes in call taking

Jason O'Connell, clinical education officer at NEAS, talks about call taking with Emergency Operations Centre trainer Ria Killmister-Dawson. In their conversation, Ria tells Jason about the work that goes on behind the scenes to ensure callers get the right support, including training and feedback.

If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].