RTB

Mentoring is a crucial part of paramedicine, ensuring the next generation of paramedics have the confidence and skills required to care for patients across the North East.

In this episode, paramedic mentors Stephen Hackles and Stephen Greenwood discuss the role of mentoring within the ambulance service.

As well as defining the role, they talk about the different types of mentor, the importance of being confident in your own ability as a paramedic prior to becoming a mentor, dealing with difficult conversations, advice for mentors, and what they personally get out of mentoring.

In the final episode of the season 2 of the RTB (Return to Base) podcast series, we talk to Nichola Howard, named lead professional for safeguarding children at NEAS talks about how we safeguard vulnerable people in our service with the support of all of our teams.

A paediatric nurse and health visitor by background, Nichola explains what her team are doing in the background when one of our call handlers or crews makes a referral and how they work with other agencies to share information to protect the vulnerable.

Dispatching ambulances is like a game of chess. In episode two of the RTB podcast, Emergency Operations Centre trainer Ria Killmister-Dawson speaks to dispatch manager Andy Bell about how each member of the dispatch team at North East Ambulance Service moves resources around the region to reach those in need.

If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In this week’s episode of the RTB (Return To Base) podcast, Emergency Operations Centre Trainer Ria Killmister-Dawson speaks to Andy Williams, South Division Patient Transport Operational Manager about the vital service our Patient Transport Service (PTS) provides to NEAS and the wider healthcare system.

This episode highlights how our service isn't just for emergency ambulances, what it is like to work within the Patient Transport Service, the different roles within PTS and the importance of this service for our patients across the North East.

If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In the first episode of our second series of RTB, Patient Transport Service operations manager Amy Rosindale speaks to Helen Morris, an experienced paramedic now working as a senior clinical advisor and one of nearly 50 Trauma Risk Management (TRiM) practitioners supporting NEAS colleagues in dealing with traumatic incidents.

In their chat, Helen explains how trauma affects us all in different ways and the crucial role TRiM can play in supporting ambulance colleagues.

CONTENT WARNING: Due to the nature of this topic, some listeners may find some of the content in this episode distressing or triggering.

If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].