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Making Conversations Count: Honest, relatable conversations with business leaders

Making Conversations Count (Telemarketing trainer Wendy Harris)

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Conversations are behind the biggest business results. Conversations help form the best business relationships. Everything starts with conversations. Telemarketing trainer and all round telephone marketing expert Wendy Harris is “Making Conversations Count” each week on her award-nominated podcast (2022 British Podcast Awards 'Bullseye' nominee!) Wendy’s helping you benefit from honest, relatable conversations with business leaders and entrepreneurs. The idea behind the "Making Conversations Count" podcast is that when they share their conversations that became the turning point for them, it’ll help and inspire YOU! Wendy has passion for everything to do with conversations and understands the value of sharing these podcast conversations, with a goal of encouraging YOU to build your own valuable relationships. Listen now, and one of these conversations could just change your life. Your host, Wendy Harris is founder of WAG Associates, who has become an expert in her field of opening conversations in business and is the best selling author of "Making Conversations Count", available at Amazon! Google “Making Conversations Count” to learn more about this podcast, and about what Wendy does to teach people the art of conversations with her business WAG Associates. Feel free to reach out on all the social media platforms via https://linktr.ee/wagassociates

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01/20/22 • 65 min

Change your funnel into a bucket to increase sales conversions and boost your business every day! We're Making Conversations about buckets Count!

"The journey is much more about the buyer now, than it is about the brand owner..."

Barnaby Wynter, Making Conversations Count (January 2022)

This episode is all about using buckets for sales conversions – what they are, how to measure them and how to increase their effectiveness.

We chat with Barnaby Wynter about the advantages of using a bucket approach to conversions, rather than a funnel, and why it might be a great option for your brand or business.

But we're not only Making Conversations about buckets Count!

This episode is packed full of useful general business and profit building advice that will help you stay productive and boost your business every day.

You'll learn:

  • How to use value propositioning, including behaviour, benefits, and brand equity
  • The attributes of time-management
  • Why you need to do continuation measurement as well as testing
  • Using the 'harvest' method for keeping your business financed and in profitability
  • How to target your prospects and increase conversions rather than using the 'spray and pray' tactic for volume lead generation.

"Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here.

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here.

Once you've listened, remember to leave us a review!

NEVER MISS AN EPISODE AGAIN!!

Follow the show on Apple Podcasts here!

Follow the show on Spotify, here!

You are following the show on socials, right?

Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show!

Here are the links just in case you need them:

Twitter Facebook Pinterest YouTube Instagram

Strapped for data? You can hear a lower-bandwidth version of the episode here.

Naked link:

http://traffic.libsyn.com/makingconversationscount/Lower_bandwidth_-_Turn_your_sales_funnel_into_a_sales_bucket.mp3

Hard of hearing? Read the episode using a transcript, here.

Naked link: https://makingconversationscount.studio/Episode-66-show-notes-transcript

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062: Wendy's getting dead honest about her podcast! We're Making Conversations about honesty Count!

Making Conversations Count: Honest, relatable conversations with business leaders

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12/23/21 • 27 min

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A powerful conversation between an award-winning podcaster and a number one podcaster! We're Making Conversations about honesty Count!

"Actually I don't think I could do this if I was any younger. I wouldn't have the experience, I wouldn't have the perspective, I wouldn't have the confidence to be as vulnerable with the conversations that I am......"

Georgie Vestey, Making Conversations Count (December 2021)

(Hard of hearing? You can 'read' the episode here.

Strapped for data? You can hear a lower-bandwidth version of the episode here.)

In this week's episode of Making Conversations Count Wendy's talking to Georgie Vestey, host of the Dead Honest podcast .

We often talk about the importance of our conversations on this podcast, but this only really counts!

Wendy and Georgie really got into a deep dive chat about what it's like doing a podcast in middle age.

And so in this episode you'll hear Wendy saying to Georgie that they're going to be making conversations about honesty count... and they certainly do get dead honest with each other!

They also share their favourite things about podcasting and deep dive into some of the things that anyone who wants to start a podcast should be aware of, including getting some help with the production.

The dead honest conversation continues all the way throughout this episode and in particular they discuss:

  • The story behind how the Dead Honest podcast came to be
  • Wendy's dead honest story about the Dr Ivan Misner episode that nearly didn't happen
  • Georgie's dead honest revelation about her proudest podcast moment
  • Both of the ladies' thoughts on how you can't predict your podcast's success - the podcast listeners are the judges!
  • Georgie's shares what she thinks it is that makes for a successful podcast
  • And of course, Georgie describes to us which of her conversations was the one that counted

(Read the full transcript on the episode page)

"Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here.

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here.

Once you've listened, remember to leave us a review!

NEVER MISS AN EPISODE AGAIN!!

Follow the show on Apple Podcasts here!

Follow the show on Spotify, here!

You are following the show on socials, right?

Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show!

Here are the links just in case you need them:

Twitter Facebook Pinterest YouTube Instagram

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What's been your favourite collaboration of this week?

Making Conversations Count: Honest, relatable conversations with business leaders

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06/05/22 • 5 min

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Carrying On The Conversation about collaboration that Wendy had with Dave Plunkett Have you taken Dave's advice and thought about the right kind of collab for you yet? We discuss our takeaways from the recent episode.

The perfect business partnership is out there for you.

It really is.

All you need, is help finding it.

That was the point of the most recent episode of "Making Conversations Count".

Wendy spoke with collaboration junkie Dave Plunkett.

In this bonus episode, Wendy and producer Neal get together as always, and chat through what they've learned from the episode.

If you haven't yet heard it, drop everything, and click the episode link above to listen before you listen to this one!

"Making Conversations Count" is a podcast from WAG Associates' telemarketing trainer and telemarketing expert Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here:

https://makingconversationscount.com/episodes/

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here:

https://makingconversationscount.studio/listen

Once you've listened, remember to leave us a review!

https://makingconversationscount.studio/Review-all-episodes

You are following the show on socials, right?

Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show!

Here are the links just in case you need them:

Twitter Facebook Pinterest YouTube Instagram

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086: Who will win the battle of artificial intelligence vs human intelligence

Making Conversations Count: Honest, relatable conversations with business leaders

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06/09/22 • 43 min

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5.0

Do you lose sleep over artificial intelligence? Do you think it will win the battle with human intelligence? Making Conversations about keeping up Count!

"We have renewable forms of energy. We've learned about wind and sea power and stuff like that. But robots, when they apply their minds, actually, they might uncover something completely different?"

Allister Frost, Making Conversations Count - (June 2022)

Psst! Low on data? Here's a lower bandwidth version for you.

Is there really a battle of artificial intelligence vs human intelligence?

Allister Frost is a very smart man.

He's got a lot to say in this episode.

Yes, about AI (or as we know it - artificial intelligence) and the dawn of something called artificial general intelligence.

But also about a range of other subjects too.

Including, what really is the post-pandemic 'new normal', how Buddhism can play a part in business success, and just how rad soap is!

As you'll learn from this episode of the "Making Conversations Count" podcast, there's far more hidden away from us in life than a robot vac and some bath time bubbles!

You'll learn....

  • The ‘new normal’
  • What is artificial intelligence, really?
  • The future of AI and ‘artificial general intelligence’ that passes the Turing test
  • How Allister applies Buddhism in his work
  • The genius of soap
  • Allister’s conversation that counted – (and some brilliantly simple business advice for any business owner!)

A poignant moment from the episode:

"It's about recognising that your comfort zone, the sort of safe, easy life that you created for yourself. It's nice, it's cosy, but it won't exist in the future because things are going to change. Now, you have a choice. You can wait for change to happen to you and you'll kind of have to roll with it. Or you could be more Proactive in your life and try to explore those changes that would be beneficial to you and your family and the lifestyle you wish to have."

Click here for the full transcript

What IS Making Conversations Count?

"Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here:

https://makingconversationscount.com/episodes/

Listen to Making Conversations Count

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here:

https://makingconversationscount.studio/listen

Once you've listened, remember to leave us a review!

https://makingconversationscount.studio/Review-all-episodes

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Those juicy content marketing tips with content entrepreneur Joe Pulizzi discussed!

Making Conversations Count: Honest, relatable conversations with business leaders

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05/15/22 • 8 min

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Carrying On The Conversation about content entrepreneurs that Wendy had with Joe Pulizzi How did you find those content marketing tips? Sorted your content strategy yet? We discuss our takeaways from the recent episode.

In a low data area? Click this for a lower quality version.

Content marketing is something that can be difficult for some to understand.

It's all about getting yourself out of the 'take' mindset, and instead becoming all about 'giving'.

As in, giving information. Info that's useful to your target audience! And ultimately, if you do that, the rewards will follow.

In the most recent episode of "Making Conversations Count" Wendy Harris chatted with the guy who literally invented the term 'content marketing'.

Joe Pulizzi shared immense wisdom around what the term really means, and how you can apply it in your own offerings.

Wendy and producer Neal get together as always, and chat through what they've learned.

If you haven't yet heard it, drop everything, and click the episode link above to listen before you listen to this one!

"Making Conversations Count" is a podcast from WAG Associates' telemarketing trainer and telemarketing expert Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here:

https://makingconversationscount.com/episodes/

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here:

https://makingconversationscount.studio/listen

Once you've listened, remember to leave us a review!

https://makingconversationscount.studio/Review-all-episodes

You are following the show on socials, right?

Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show!

Here are the links just in case you need them:

Twitter Facebook Pinterest YouTube Instagram

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Been Googling "best online courses websites"? Stop! You don't need one. Course marketing expert says there's an easier way! We're Making Conversations about online courses Count!

"A lot of the people again, they watched too much of this 'business porn' and they just think courses are the best thing ever and it's the next thing and I want to make one......"

Tom Libelt, Making Conversations Count (December 2021)

(Hard of hearing? You can 'read' the episode here.

Strapped for data? You can hear a lower-bandwidth version of the episode here.)

Make money while you sleep with passive income!

A man named Pat Flynn once taught the business internet how to make money while you sleep, with a concept called 'passive income'.

Nowadays, one of the top search terms on Google is "best online courses websites" as people around the world attempt to get a leg up in this space, and monetise their acquired knowledge.

But online courses are not the only way to monetise your knowledge, as online course marketing expert Tom Libelt explains in this episode of "Making Conversations Count."

"Field of Dreams" told us that if we build it, they will come. But they probably won't actually...

During this episode, Tom lifts the curtain on how most speakers get their apparent success at large speaking events.

He explains to Wendy that they're usually getting a helping hand from the organisers, and so if their ideas and content suck, they're probably not going to realise it until they put it to market.

Hint: that speaker's popularity might not be entirely authentic.

Humble beginnings

Tom believes that if you truly want to make money from online courses, you've got to think it through a bit more, and really do your market research.

Be proactive in understanding who you can help, and work with them to steer you to your winning product.

(Read the full transcript on the episode page)

"Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here.

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here.

Once you've listened, remember to leave us a review!

NEVER MISS AN EPISODE AGAIN!!

Follow the show on Apple Podcasts here!

Follow the show on Spotify, here!

You are following the show on socials, right?

Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show!

Here are the links just in case you need them:

Twitter Facebook Pinterest YouTube Instagram

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085: Small business collaboration can make work fun! Here's how to do it!

Making Conversations Count: Honest, relatable conversations with business leaders

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06/02/22 • 33 min

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Do you have a small business? Thought about collaboration? Making Conversations about collaboration Count!

"I think, particularly when you're really busy, it's the commercial piece, but also the fun piece. Are you going to enjoy it?"

Dave Plunkett, Making Conversations Count - (June 2022)

Psst! Low on data? Here's a lower bandwidth version for you.

What is collaboration and what does this episode discuss around it?

Dave Plunkett is known as the collaboration junkie.

To say he's an expert on collaboration is a bit of an over simplification but that's exactly what he helps people with.

His mission is around helping people have more fun in their business by helping them organise dream partnerships.

However, as you'll learn from this episode of the "Making Conversations Count" podcast, not every collaboration is meant to be, as Dave explains!

You'll learn....

This episode of "Making Conversations Count", in which Dave Plunkett shares his expertise on small business collaboration talks about:

  • What is collaboration?
  • Collaboration has to be fun!
  • The origins of the collaboration junkie
  • Dave sees collaboration in everything
  • Dave’s conversation that counted – (and the journey he took to becoming a collaboration junkie!)

A poignant moment from the episode:

"And this is collaborating, in a sense as well, around why it's so important to be a part of a network, a community of some sort, when you're an owner managed business. And whether that's with your partners or collaborators, or whether it's a properly organised kind of community or network, just knowing that you've got people that you can talk to about the good stuff and the bad stuff kind of thing, it's vitally important. "

Click here for the full transcript

What IS Making Conversations Count?

"Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here:

https://makingconversationscount.com/episodes/

Listen to Making Conversations Count

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here:

https://makingconversationscount.studio/listen

Once you've listened, remember to leave us a review!

https://makingconversationscount.studio/Review-all-episodes

NEVER MISS AN EPISODE AGAIN!!

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Carrying On The Conversation about trench leadership

Making Conversations Count: Honest, relatable conversations with business leaders

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02/13/22 • 10 min

Carrying On The Conversation about trench leadership with Simon Kardynal

(Low on data? Listen to a lower quality version here)

Carrying on the conversation is important, especially when it comes to trench leadership.

In this bonus episode, Wendy Harris and producer Neal Veglio chat about the most recent episode of "Making Conversations Count" with Simon Kardynal.

They break it down and discuss some of the key 'takeaways' contained within the conversation.

Simon shared his insights about how leadership in the military has evolved from its early years in the trenches, and we wanted to continue that conversation here.

Among the topics discussed:

Not committing fully to goals.

How there is always a better way when it comes to applying your leadership to a situation - even with negativity or gossip.

How Wendy's own leadership has been inspired by the episode.

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071: Drug dealer billionaire builds business on Amazon - and will teach you to do it too!

Making Conversations Count: Honest, relatable conversations with business leaders

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02/24/22 • 36 min

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From poverty to pushing (legal) drugs: billionaire Amazon business expert shares how he achieved the American dream We're Making Conversations about building a business on Amazon Count! Bustling to billionaire

How did this man go from living in poverty to achieving the American dream?

After growing up in what he felt was mediocrity, this week's episode's guest Shaahin Cheyene decided that enough was enough and left Iran for the US.

Once there, he invested all his energy into building a legal alternative to ecstasy- which is still one of America's most popular rave culture drugs.

The secret sauce

He has managed to turn around his life by starting small and working hard until he reached the top of the earning ranks.

He's now living the life many of us dream of, hanging with celebrities, driving fast and expensive cars, and flying around the world first class or in private jets.

What you will get out of listening

This episode will explore how Iranian immigrant Shaahin achieved success in such an unlikely manner, as well as what we can learn from him about entrepreneurship and perseverance. Also, how to apply the systems and processes demonstrated by Elon Musk and Jeff Bezos, so that you can enjoy similar success!

You'll learn:
  • What Shaahin did to make the start on his new journey
  • How you can model Shaahin's process to launch your own successful business on Amazon
  • Some useful tips on leverage
  • A couple of good book recommendations to inspire
More about Shaahin

Shaahin is considered one of the leading global minds on what’s next in e-commerce, Amazon and the internet.

He is described as the “Willy Wonka Of Generation X” by the Observer and Newsweek and is one of the most forward thinkers in business – with his Amazon Mastery Course he acutely recognises trends and patterns early on the Amazon platform to help others understand how these shifts impact markets and consumer behaviour.

Youtube: https://www.youtube.com/c/hackgrowrich/videos

Billion: https://www.shaahincheyenne.com/billion-how-i-became-king-of-the-thrill-pill-cult

Hack And Grow Rich: https://www.shaahincheyenne.com/hack-and-grow-rich-podcast

www.fbasellercourse.com

www.shaahincheyene.com

"Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here:

https://makingconversationscount.com/episodes/

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here:

https://makingconversationscount.studio/listen

Once you've listened, remember to leave us a review!

https://makingconversationscount.studio/Review-all-episodes

NEVER MISS AN EPISODE AGAIN!!

Follow the show on Apple Podcasts here!

https://podcasts.apple.com/us/podcast/making-conversations-count-honest-relatable-conversations/id1536429483?mt=2&ls=1

Follow the show on Spotify, here!

https://open.spotify.com/show/0wK6BEBrmjSKLWmRdnjMcd?si=91d9b1d671604d38

You are following the show on socials, right?

Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show!

Here are the links just in case you need them:

Twitter

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064: What's in a name? Diversity and inclusion to avoid workplace bias

Making Conversations Count: Honest, relatable conversations with business leaders

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01/06/22 • 33 min

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What's in a name? Diversity and inclusion to avoid workplace bias. We're Making Conversations about inclusion Count!

"If you are making a judgment just based on my name, then that's a problem more about you than me. That's not my issue or my burden to carry. ...."

Sope Agbelusi, Making Conversations Count (January 2022)

We're Making Conversations about inclusion Count!

"If you are making a judgment just based on my name, then that's a problem more about you than me. That's not my issue or my burden to carry."

Sope Agbelusi tells us the story of his name, and the challenges he's endured just for using it, from a young age.

And he's still hugely aware of bias that's happening all around him, all the time.

He's learned to embrace his name and appreciate its uniqueness, as well as the identity of those that share it.

In this, the latest of our most powerful conversations, he's appealing to all of us to do our own bit to recognise our own bias.

Have a listen to learn:

  • How Sope handled his name as a young boy
  • What his name means in his Nigerian origins
  • How all of us have a bias and what we can do to correct that
  • Bias isn't just about names or colour - it can impact in many other ways including gender
  • How Tchaikovsky managed something many don't!
  • The importance of intention
  • The strategies for inclusion
  • The conversation that counted

Want to carry on the conversation with Sope? Sope's website - https://mindsetshift.co.uk

Email Sope: hello@mindsetshift.co.uk

"Making Conversations Count" is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we've been making conversations count with, here.

On your mobile device? Hear them in your favourite platform (Apple or Spotify etc) here.

Once you've listened, remember to leave us a review!

NEVER MISS AN EPISODE AGAIN!!

Follow the show on Apple Podcasts here!

Follow the show on Spotify, here!

You are following the show on socials, right?

Only there will you see sneaky peaky teasers of the upcoming episodes, as well as updates and news on the show!

Here are the links just in case you need them:

Twitter Facebook Pinterest YouTube Instagram

Strapped for data? You can hear a lower-bandwidth version of the episode here.

Naked link:

http://traffic.libsyn.com/makingconversationscount/Low_bandwith_-_Whats_in_a_name_-_Diversity_and_inclusion_to_avoid_workplace_bias.mp3

Hard of hearing? Read the episode using a transcript, here.

Naked link: http://traffic.libsyn.com/makingconversationscount/MCC64_transcript.pdf

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42 Ratings

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Wendy Harris

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Nov 2

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only just spotted your 5 stars ⭐️ thank you!!!

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