Hello Healthcare
Actium Health
Consumerism, disruptive technologies, and AI are shaping healthcare for years to come. On the Hello Healthcare podcast, we dive deep on these issues with healthcare leaders who are driving change. We hope that these stories will inspire you to create and demand a better future in healthcare.
Discussion topics include: healthcare innovation, healthcare strategy, healthcare AI, healthcare data, value-based care, healthcare tech, healthcare marketing, service-line growth, always-on marketing, healthcare CRM strategies. Visit hellohealthcare.com to learn more.
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Top 10 Hello Healthcare Episodes
Goodpods has curated a list of the 10 best Hello Healthcare episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Hello Healthcare for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Hello Healthcare episode by adding your comments to the episode page.
02/15/24 • 22 min
Imagine understanding your patients’ needs better than ever, crafting personalized experiences that resonate, and optimizing campaigns with laser precision. This isn’t science fiction; it’s the power of AI in healthcare marketing.
Join host Alan Tam and Sujal kumar Raju, Founder & President of Enqbator, as they delve into the game-changing impact of AI. Discover how AI can revolutionize your healthcare marketing. Gain a competitive edge, increase patient satisfaction, and watch your organization thrive in the AI-powered future.
This conversation is brought to you by Actium Health in partnership with the Forum for Healthcare Strategists.
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Putting Your Data To Work, ft. Christine Albert
Hello Healthcare
02/01/24 • 26 min
Are you getting everything you need out of your data as a healthcare leader? Join host Alan Tam as he explores the changing landscape of patient experience with Christine Albert, Chief Experience Officer at LCMC Health. Christine takes us behind the scenes to dissect the secret weapon of healthcare – putting your data to work.
Discover:
- Why healthcare marketing is evolving – are you working for your insights, or are your insights working for you?
- Breaking down data and organizational silos: how LCMC Health is creating a seamless patient experience, from appointment to recovery.
- Building a brand that puts patients first – discover LCMC Health's secret sauce.
- The future of healthcare: data-driven personalization and experiences.
This conversation is more than just healthcare – it's about putting your data to work. Dive in and learn how to make your data work for you and your patients.
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Utilize Data to Empower Tech, ft. Cristal Herrera
Hello Healthcare
01/18/24 • 22 min
Cristal Herrera, Director, Marketing, Communications & Customer Engagement, at Renown Health and host Alan Tam explore the dynamic interplay of data and technology in powering patient engagement and activation.
The duo dives into the need for healthcare to embrace evolving consumer expectations, mirroring advancements in other industries. The conversation also acknowledges challenges like interdepartmental technology integration and data privacy. Ultimately, Cristal underscores the crucial role of data and technology in personalizing and optimizing healthcare delivery.
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The Next Generation of Digital Transformation, ft. Sue Omori
Hello Healthcare
12/11/23 • 39 min
As consumerism and technology trends continue to reshape the landscape for health systems, digital transformation is a baseline requirement. Seasoned healthcare leaders are already evolving their teams to be future-ready. From key roles and responsibilities, to job functions, to the evolution of skills required in MarTech and content, healthcare marketers must “do more with less".
Join Sue Omori, Executive Director, Marketing Account Services, Cleveland Clinic, and host Alan Tam, as they discuss how market leaders are evolving their teams, technology, and services to be future-ready for the next generation of digital transformation.
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Healthcare Economics 101 - The Rise of Data for Member Engagement, ft. Aaron Novotny
Hello Healthcare
11/08/23 • 30 min
How has the role of data transformed health plan communications and interactions with today's consumers? With the dynamics and complexity of the healthcare landscape, health plans are increasingly seeking and leveraging first and third party data to drive member experiences that are relevant and meaningful.
Dr. Aaron Novotny, Director of Healthcare Economics at Arkansas Blue Cross Blue Shield, discusses how the rise and adoption of data is transforming how health plans are engaging with their members and the new challenges it brings.
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10/26/23 • 26 min
With the pandemic as a catalyst, consumerism has driven and accelerated digital transformation and experiences in a once highly stagnant industry. From brand awareness campaigns, to engagement, to interactive digital touchpoints, healthcare marketers have been racing to meet consumers where they are and how they want to engage.
Join Scott Orstad, Vice President Marketing at Catholic Health, and host Alan Tam as they discuss the impact of digital transformation and engagement with healthcare consumers from the onset of the pandemic to present day.
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The Battle for the Future of Healthcare, ft. James Gardner
Hello Healthcare
10/12/23 • 32 min
Retail health leaders like Walgreens, CVS Health, Walmart, Amazon, and Dollar General are remaking primary care with their ambitious plans to deliver at-scale health and wellness services. For traditional care delivery organizations, risks and opportunities are abound in this fast-changing landscape.
What is the future of healthcare as retail health and traditional health systems battle it out? Who's winning and what does this mean for the healthcare consumer?
Join James Gardner, Director, Healthcare Strategy, at OHO Interactive and host Alan Tam as they explore and discuss the future of primary care, what’s motivating these giants, what moves they’ve already made, and what might happen next.
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08/24/23 • 43 min
Over the past few years, healthcare entities have significantly transformed patients' access to care. But are consumers adopting these latest innovations, and how are health systems continuing to drive these digital experiences forward?
Join Brian Mullen, Head of Innovation and Product at The Clinic by Cleveland Clinic, and host Alan Tam as they discuss the evolution from engagement to enablement with the right patients to win a return on investment for digital front door initiatives.
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07/31/23 • 17 min
Alan Shoebridge, AVP, National Communication, Providence, shares his insights and experience with navigating the challenges and complexities of building and delivering a communication strategy during labor unrest.
Negotiations between hospitals and unions have always been complicated. Today, they are regularly becoming longer in duration, more contentious, and receiving a higher level of public scrutiny. How does a health system communication leader develop strategies to communicate effectively with internal and external audiences? And what’s the impact that these situations and communications have on your brand?
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Will Tech & Retail Eat Healthcare?
Hello Healthcare
09/01/21 • 60 min
Are the new healthcare services from Amazon, Walmart, CVS, and many others a friend or foe to traditional health systems? Dr. Paul Keckley (one of the facilitators of the Affordable Care Act), Shari Campbell (a retail health leader), James Gardner (retail health policy analyst and marketing strategist), and more guide us through the ins and outs of the latest care delivery models.
Join Chris Hemphill as they guide us through conversations with some of the people driving change and hear why they're urging us not to ignore this movement in consumer-first health.
Guests in this episode include Dr. Paul Keckley, Shari Campbell, James Gardner, Sheetal Shah, Craig Kartchner, Carrie Liken, and Mike Linnert.
Patient Experience: How One Medical Delights Patients: http://www.symphonyrm.com/patient-experience-and-the-data-on-how-one-medical-delights-its-patients/
Chris Hemphill's Experience with Walmart Health: http://www.youtube.com/watch?v=cvvKPmDJii4&t=1311s
This conversation is brought to you by SymphonyRM. For more information about our show or guests, visit hellohealthcare.com.
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FAQ
How many episodes does Hello Healthcare have?
Hello Healthcare currently has 71 episodes available.
What topics does Hello Healthcare cover?
The podcast is about Health & Fitness, Health Tech, Medicine, Podcasts and Business.
What is the most popular episode on Hello Healthcare?
The episode title 'AI for Healthcare Marketing – What You Need to Know, ft. Sujal Raju' is the most popular.
What is the average episode length on Hello Healthcare?
The average episode length on Hello Healthcare is 29 minutes.
How often are episodes of Hello Healthcare released?
Episodes of Hello Healthcare are typically released every 13 days, 19 hours.
When was the first episode of Hello Healthcare?
The first episode of Hello Healthcare was released on Aug 4, 2021.
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