
Transparency and accountability in air conditioning repair?
10/25/20 • 27 min
From air conditioning repair to any other kind of repair service, often times the communication is off for both the provider and the customer. With a mutual awareness of the others perception, comes a faster resolve and better transparency.
In accountability for both sides in the initial conversation, better expectations can be set.
On the other side, to not jump to immediate conclusions, and asking for the details to ensure that accountability is in place, can help the customer make a better choice and allow for a better vetting of the right provider.
In my most recent experience, after the air went out and we decided to connect with Henry from Ice Heating and Air in Orlando, Florida, it wasn’t just the price, but the professionalism, communication, accountability and clarity to define what he found, what could be done and what couldn’t. The experience inspired this podcast. And in a normally, incredibly stressful situation, working with Henry and Ice Heating and Air was an experience I rarely have. His attention to detail, style of communication and down to earth way of explaining as well as backing up his explanations created a fast and well-earned trust.
This FSG messaging and Optics podcast is available in the links below and on most sites, stations and apps where you may like to listen to podcasts.
* Loren Weisman is the FSG messaging and optics strategist for the Fish Stewarding Group.*
Weisman is also the host of the FSG messaging and optics podcast; Wait What Really OK. Fish Stewarding Group is bearing the weight of messaging, strategy, finance and development by coming along side. FSG is stewarding strategic solutions by only building authoritative businesses with authentically sound people.
* Fish Stewarding Group Core Divisions: FSG Development - FSG Living - FSG Messaging & Optics* * FSG Headquarters: 6586 E Interstate 20, Abilene, TX 79601-7640 USA *
* FSG Website: https://fishstewarding.com *
* FSG Phone: 325-400-6950 *
* FSG Email: [email protected]*
* © 2023 Loren Weisman/Fish Stewarding Group/FSG Development/FSG Living.
All Rights Reserved ® ℗ *
From air conditioning repair to any other kind of repair service, often times the communication is off for both the provider and the customer. With a mutual awareness of the others perception, comes a faster resolve and better transparency.
In accountability for both sides in the initial conversation, better expectations can be set.
On the other side, to not jump to immediate conclusions, and asking for the details to ensure that accountability is in place, can help the customer make a better choice and allow for a better vetting of the right provider.
In my most recent experience, after the air went out and we decided to connect with Henry from Ice Heating and Air in Orlando, Florida, it wasn’t just the price, but the professionalism, communication, accountability and clarity to define what he found, what could be done and what couldn’t. The experience inspired this podcast. And in a normally, incredibly stressful situation, working with Henry and Ice Heating and Air was an experience I rarely have. His attention to detail, style of communication and down to earth way of explaining as well as backing up his explanations created a fast and well-earned trust.
This FSG messaging and Optics podcast is available in the links below and on most sites, stations and apps where you may like to listen to podcasts.
* Loren Weisman is the FSG messaging and optics strategist for the Fish Stewarding Group.*
Weisman is also the host of the FSG messaging and optics podcast; Wait What Really OK. Fish Stewarding Group is bearing the weight of messaging, strategy, finance and development by coming along side. FSG is stewarding strategic solutions by only building authoritative businesses with authentically sound people.
* Fish Stewarding Group Core Divisions: FSG Development - FSG Living - FSG Messaging & Optics* * FSG Headquarters: 6586 E Interstate 20, Abilene, TX 79601-7640 USA *
* FSG Website: https://fishstewarding.com *
* FSG Phone: 325-400-6950 *
* FSG Email: [email protected]*
* © 2023 Loren Weisman/Fish Stewarding Group/FSG Development/FSG Living.
All Rights Reserved ® ℗ *
Previous Episode

Do not vote if you do not want to vote. Voting is a right.
Voting is a right, not an obligation. In this episode of Wait What Really OK, Loren Weisman explores the messaging surrounding voting and the societal pressures often tied to it. This discussion challenges the conventional narrative around voting campaigns. Loren emphasizes the importance of informed participation over guilt-driven action, offering insights that resonate with those seeking authenticity and transparency in communication strategies.
From dissecting the toxicity of voting campaigns to advocating for respectful dialogue and informed choices, Loren dives deep into the intersection of rights and responsibilities. This episode shares takeaways for professionals who value strategic rigor and long-term credibility. Whether you're a business leader or a creative mind looking to amplify your influence authentically, this conversation sheds light on how messaging can impacts decision-making, both in politics and branding.
Join Loren as he shares personal reflections, critiques aggressive messaging tactics, and calls for a shift toward inclusive communication. This episode is more than just a political commentary; it’s goal is to be a foundational understanding of how messaging shapes perceptions across industries. Subscribe to Wait What Really OK for more insights into building transparent and authoritative brand foundations that stand the test of time.
Next Episode

Strategic patience and pressure when preparing a launch
In this episode of the Wait What Really OK podcast, Brand Communications and Optics Strategist Loren Weisman delves into the critical balance of strategic patience and pressure when preparing a launch. This episode provides actionable insights to help you navigate the complexities of launching a product, service, or business. Loren emphasizes the importance of understanding your unique context, avoiding one-size-fits-all advice, and building a foundation rooted in authenticity and authority.
Loren discusses how patience plays a pivotal role in aligning your timing, team, and tactics for maximum impact. He highlights the dangers of rushing into a launch without proper preparation, stressing the value of data-driven decisions and market awareness. At the same time, he explains how applying pressure strategically... by seizing optimal opportunities and adjusting deadlines—can help you stay ahead in competitive markets. This dual approach ensures that your launch is not only well-timed but also impactful and sustainable.
Listeners may also gain insights on avoiding common pitfalls such as blindly following success stories without understanding their underlying metrics. Loren underscores the importance of trusting your instincts while relying on data to maintain authenticity in your brand messaging. Tune in to learn how strategic patience and pressure can help you create a launch plan that resonates with your audience and sets you up for long-term success.
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