
The Raving Patients Podcast
Dr. Len Tau
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Top 10 The Raving Patients Podcast Episodes
Goodpods has curated a list of the 10 best The Raving Patients Podcast episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to The Raving Patients Podcast for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite The Raving Patients Podcast episode by adding your comments to the episode page.

Why the Team Is the Biggest Barrier at Fee-for-Service Dental Practices | Naiara Wireman
The Raving Patients Podcast
08/23/24 • 34 min
Is your fee-for-service (FFS) practice struggling to stand out and get new patients? Beyond quality care, there are several things at play when it comes to marketing an FFS practice, and today we uncover the biggest barrier...your team.
My guest is Naiara Wireman, a practice development coach at SMC, and she specializes in delivering exceptional patient experiences and developing effective internal marketing strategies.
We dive into the importance of patient experience in fee-for-service practices, highlighting the need for consistent systems that ensure every patient interaction is top-notch. Naiara shares actionable strategies for internal marketing, training staff to communicate your practice's unique value, and why your team’s mentality is crucial in a fee-for-service model.
We also discuss innovative marketing approaches, ways to enhance the employee experience, and tips for handling patient calls effectively.
Tune in to discover how to elevate your practice and turn satisfied patients into raving fans.
PS. If you own a fee-for-service practice or work at one and are looking to grow your raving patients, book a free marketing strategy call with Naiara at SMC.
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Key Takeaways:
Introduction (00:00)
Meet Naiara Wireman & her entry into dentistry (01:45)
New ways to enhance patient experience (05:08)
The crucial role of team education in fee-for-service practices (10:21)
Enhancing the employee experience in the practice (15:37)
Marketing ideas for fee-for-service practices (20:05)
Free marketing strategy call offer + lightning round Q&A (28:40)
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Connect with Naiara:
Facebook Instagram LinkedIn Email: [email protected]
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Learn about the upcoming Supercharge Your Dental Practice 2-day event in September here.
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Safe Spaces, Strong Teams: Building a High-Performing Dental Team with Jonathan Bonanno
The Raving Patients Podcast
03/07/25 • 34 min
If you've ever struggled with hiring the right people, fostering a positive workplace culture, or keeping your team engaged, you’re not alone. But today’s episode of The Raving Patients Podcast can help you change that.
To break this down, I’ve invited Jonathan Bonanno, an expert in leadership development, workplace culture, and psychological safety. With a background in corporate consulting and dental practice optimization, Jonathan specializes in helping practices attract top talent, build cohesive teams, and create a thriving, productive work environment.
In this conversation, we discuss:
- How to hire and retain top-tier dental talent
- The power of psychological safety in your practice
- Why toxic workplaces happen—and how to fix them
- Leadership strategies to strengthen your team and improve practice culture
- Combatting imposter syndrome and building confidence as a leader
If you want to transform your dental practice into a place where both your team and patients thrive, this episode is a must-listen!
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Key TakeawaysIntroduction and Event Overview (00:47)
Jonathan Bonanno's Background and Expertise (01:49)
Talent Optimization in Dental Practices (06:03)
Improving Workplace Health and Behavior (11:10)
Creating Psychological Safety in Teams (14:36)
Leadership's Role in Workplace Culture (16:35)
Understanding and Combating Imposter Syndrome (20:06)
Exploring Psychodynamic Psychotherapy (23:43)
Recognizing the Need for External Help (27:02)
Lightning Round Q&A (28:10)
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Connect with Jonathan Bonanno🔹 Social Media: @TheChiefPsycho
🔹 Website: https://www.talentbyzia.com
🔹 Podcast: Chief Psycho Podcast
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Smile Talk: Leveraging AI Insights for Dental Practice Growth With Breanna McMillen
The Raving Patients Podcast
06/28/24 • 33 min
Here’s a shocking fact: on average, most dental offices miss at least 30% of their incoming calls.
Just imagine all the potential revenue slipping through the cracks just because your staff is too busy to address those calls.
Today, I’m bringing you a solution to this!
In this episode, I sit down with Breanna McMillen, head of sales at Peerlogic, to find out how conversational AI can improve patient calls and transform dental practice revenue.
Breanna's 20-year journey in dentistry, from hygiene assistant to overseeing multi-location operations and later becoming a dental-specific myofunctional therapist before transitioning to the tech and sales leadership side of dentistry, make her a guest with a remarkable breadth of knowledge.
We go deep into how Peerlogic's conversational AI can streamline front office tasks and take call monitoring to the next level, securing fewer missed opportunities and more revenue generation. The technology listens to calls, identifies missed opportunities, and helps staff follow up efficiently, making it a revolutionary tool for front office operations for nearly every type of dental practice.
Breanna also shares the broader implications of AI in dentistry, addressing common misconceptions and sharing the exciting future developments in responsive AI that will further enhance patient engagement.
Listen now to learn how AI can help your practice capitalize on every single phone call!
PS. If you decide to sign up for Peerlogic, mention the Raving Patients Podcast to get 2 months free.
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Key Takeaways:
Meet Breanna McMillen & What Peerlogic Is (00:00) Practices that can benefit from Peerlogic & the importance of phone calls (04:09) Breanna’s take on AI in dentistry (08:39) The difference between AI insights and call tracking metrics (10:19) Using AI to handle missed opportunities, call volume, and insurance (14:04) The future of Peerlogic & reconnecting with missed calls (19:56) Implementing Peerlogic in your dental practice & final thoughts (22:26) Lightning Round Q&A With Breanna (26:10)
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Additional Resources:
Schedule a demo for Peerlogic here: http://www.peerlogic.com
Connect with Breanna on LinkedIn: https://www.linkedin.com/in/breanna-mcmillen-09820920a/
—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Transparency in Action, Real Results: Building Trust in Dental Marketing
The Raving Patients Podcast
12/06/24 • 34 min
Transparency in dental marketing, especially when supported by real results and guarantees, always builds trust and helps dental practices achieve measurable success.
And to be able to do this, you need to find a marketing agency that actually gets you the results you want.
Easier said than done, right?
Well, if you’re tired of paying marketing agencies for dental marketing services that never deliver results, then this is the episode for you!
In it, I sit down with Spencer McCutchen, a business development executive at Media NV. With over seven years of experience in the dental industry, Spencer specializes in helping dental professionals supercharge their digital marketing to bring in new patients on demand.
Today, he and I will be discussing why marketing transparency is so important, how call tracking and data-driven coaching can significantly improve patient acquisition, why you need to use websites designed to convert visitors into booked appointments, and so much more.
Want to learn more?
Then tune in now!
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Key Takeaways:
Introduction (00:00)
Meet Spencer (01:56)
Transparency in marketing (05:47)
The importance of call tracking (11:27)
Let’s talk about call coaching (18:30)
Media NV’s patient promise program (20:30)
You need a website that converts (25:46)
Time for our Q&A (26:51)
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Connect with Spencer:
—
Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

How You Can Eliminate Financial Confusion & Fear with Dental Wealth Alliance CEO, Tim McNeely
The Raving Patients Podcast
10/18/24 • 34 min
Most dentists focus solely on clinical excellence, which is expected. But when was the last time you paid attention to the financial health of your practice?
If it’s been a while for you, then here’s everything you need to know.
In this episode, I sit down with Tim McNeely, founder and CEO of Dental Wealth Alliance, to talk about how dental professionals can eliminate financial confusion and fear.
Tim brings his wealth management expertise to the table, focusing on key strategies that include tax mitigation, retirement planning, and practice exit strategies tailored specifically for dentists.
From the five pillars of wealth management to the importance of stress testing your financial plan, this conversation uncovers everything you need to know to protect your practice and personal wealth.
If you’re ready to make smart, strategic moves for your financial future...this episode is for you. Tune in!
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Key Takeaways:
Introduction (00:00)
Meet Tim McNeely & the financial advice dentists need (03:01)
The five key pillars of wealth management (07:11)
How the rich manage their wealth (11:50)
When you need a wealth management advisor (14:30)
Is your advisor getting good results for you? (22:38)
Stress testing your financial plans (25:45)
Final thoughts & lighting round Q&A (28:44)
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Connect with Tim:
—
Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Brace for Impact: Smiles and Stories in the Social Sphere with Janelle Baum
The Raving Patients Podcast
07/05/24 • 40 min
Are you creating quality video content for your practice? Chances are, you’re not doing it enough!
Short-form video content has been on the rise for quite a few years now. So, now, more than ever, dental practices have to lean into this tool to boost patient engagement and compliance.
But how do you create content that goes beyond just basic information?
Today's guest is here to share all about it.
Janelle Baum is a cutting-edge orthodontic influencer that's using the power of social media and video content to transform dental practices — and businesses in general, too.
With over seven years of experience as an orthodontic treatment coordinator and a background in theater and improv, Janelle delivers a one-of-a-kind approach to patient interactions. It starts by using short, engaging videos to inform and entertain patients at different stages of their journey, boosting case acceptance, helping them know what to expect before an appointment, and everything they need to follow during their treatment.
This episode is packed with insights, such as how medical professionals can humanize themselves through short-form videos and how to make patients feel more at ease with procedures.
Janelle also advocates for actively involving patients in social media content creation, which not only boosts the practice's visibility and improves patient compliance, but also creates a vibrant office culture that spreads through word of mouth. Plus, she shares how practices can leverage feedback systems like Avius tablets to gain honest reviews directly from children.
If you're looking to stand out with video content, this is the episode to listen to. Tune in!
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Key Takeaways:
Meet Janelle Baum & her start as a treatment coordinator (00:00) How Janelle helps orthodontic offices (05:34) Cultivating a vibrant office culture (11:33) Who in the dental practice should be doing the videos (17:02) Social media as a growth engine for dental practices (21:14) Video campaigns for enhanced patient engagement (25:32) A full breakdown of Janelle’s services (30:45) Lightning Round Q&A With Janelle (35:03)
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Additional Resources:
Connect with Janelle:
TikTok: https://www.tiktok.com/@the_ortho_influencer Email: [email protected] Website: https://theorthodonticinfluencer.com/
Check out Kaleidoscope Orthodontic Digital Marketing: https://thekaleidoscope.com/
Learn more about Avius: https://avius.com/facilities-management-customer-satisfaction-surveys/
—
Learn about the upcoming Supercharge Your Dental Practice 2-day event in September: https://superchargeyourdentalpractice.com/
Use code RAVING to save $100 on registration.
—
Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com
This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at: https://www.docsites.com/
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Reduce Your Debt Fast Without Living on Ramen Noodles
The Raving Patients Podcast
02/21/25 • 40 min
Think a low interest rate is the key to paying off debt fast? Think again! Banks have mastered the art of distraction—getting you to focus on interest rates while the real secret to reducing debt stays hidden.
If you're a dentist or business owner struggling with high monthly payments, there’s a better way to take control of your finances, free up cash flow, and pay off debt faster than you ever thought possible—without sacrificing your lifestyle.
That’s why I’m joined by Dr. Howard Polansky, a former dentist turned financial strategist, who helps professionals like you escape the debt cycle without extreme budgeting or lifestyle sacrifices.
In this episode, we cover topics like:
- Why focusing on interest rates is a trap—and what really determines your debt payoff timeline.
- How to restructure debt using cash flow optimization to reduce payments without cutting back on lifestyle.
- Why most financial advisors and CPAs don’t discuss these strategies—and what you can do differently.
- The biggest risks to avoid when using this debt reduction strategy.
- Real-world examples of dentists who slashed their debt quickly and freed up thousands in cash flow.
If you’re ready to take control of your finances and gain true financial freedom, don’t miss this conversation with Dr. Howard Polansky!
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Key TakeawaysIntroduction (00:41)
Dr. Howard's Life-Changing Moment (04:38)
Transitioning from Dentistry to Financial Coaching (08:26)
Understanding Debt and Interest Rates (11:35)
Strategies for Managing Debt Effectively (13:00)
The Role of Financial Advisors and CPAs (16:37)
Working with Clients: The Process (25:30)
Risks and Considerations in Debt Management (27:18)
Lightning Round and Final Thoughts (34:20)
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Connect with Dr Howard:
🌍 Website: financiallyled.com
📩 Download the eBook: financiallyled.com/ebook
📲 Text Howard: 512-608-1020
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Your Dental Office Is Fugly: Why Patient Experience Starts BEFORE the Dental Chair
The Raving Patients Podcast
12/13/24 • 38 min
Could the design of your dental practice be the reason why you’re not getting enough patients?
As we all know, today, your patients’ experience starts before they even sit on the dental chair, and I mean way before—it starts on your website or your Google page or your social media accounts, where they get to see what your practice looks like.
This is why your office’s design is now more important than ever.
But don’t take it from me, instead, listen to the expert I’ve interviewed on today’s episode of the Raving Patients Podcast, Greg Marinelli.
Greg is an interior architect and visionary from Newport Beach, California, with expertise in hospitality and healthcare design.
Greg’s work and passion are all about creating incredible dental spaces that not only look great, but help elevate your practice to a new level. Since 2014, he has been traveling all over the US as a designer, industry expert, and motivational speaker, touting the importance of the patient experience in the healthcare environment.
In this episode, Greg and I will be discussing why you need to work on your online branding, how patients remember the ambiance of a dental office more than the procedures they get there, the best design choices for your practice, and so much more.
Are you ready to breathe new life into your office?
Then tune in now!
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Key Takeaways:
Introduction (00:00)
Meet Greg (02:10)
Don’t overlook your space (07:57)
Why you need to redesign your space (13:22)
How much does it cost to design your space? (24:20)
Busting design myths (27:37)
Time for the Q&A (33:17)
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Connect with Greg:
—
Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Breaking Barriers & Doubling Practice Growth in 4 Years as Office Manager | Zachary Shelley
The Raving Patients Podcast
10/04/24 • 33 min
Sometimes, all that’s in the way of doubling your practice’s growth is not having an office manager.
In this episode, I sit down with Zachary Shelley, a leading dental office manager who’s achieved incredible growth in just 4 years at Satellite Family Dentistry.
Zachary’s journey to dental office management is unconventional — he went from professional skateboarder to dental lab manager, eventually landing the role at Satellite as its very first office manager.
And how is that going? Well, in this episode Zachary shares not only the changes he made as office manager but also how he’s helped the practice retain over 88% of new patients, simply by focusing on elevating patient experience and team communication.
Additionally, we talk about team culture and the power of creating a structured, supportive environment where the staff feels valued. Other themes include:
- Zachary’s evolution in dentistry
- The value of ongoing education
- And tips for empowering staff.
These growth-boosting insights are just a click away. Tune in!
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Key Takeaways:
Introduction (00:00) How Zachary Shelley became a dental office manager (01:42) The importance of continuing education (11:01) Zachary’s method of creating a positive team culture (16:01) The hardest part of Zachary’s job & improving communication (22:16) How to get 88% patient retention like Zachary does (24:09) Final thoughts & lighting round Q&A (27:58)
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Join the Dental Office Manager Success Network to connect with Zachary and learn all about dental office management: https://www.facebook.com/groups/1043108050120371
—
Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

Empowering Dentists: Luxury CE and Strategic Partnerships
The Raving Patients Podcast
03/14/25 • 38 min
If you’ve ever felt like your dental career is a nonstop hustle, you’re not alone. Balancing patient care, business growth, and personal well-being can feel overwhelming. But what if there was a way to elevate your practice while also investing in your own professional and personal development?
In today’s episode of The Raving Patients Podcast, I’m joined by Dr. Jim Arnold, a veteran in the dental industry who’s taking education and practice transitions to a whole new level. With over two decades of experience as a clinician, multi-practice owner, and educator, Jim is redefining continuing education through Luxury Dental Retreats, where dentists can gain high-level knowledge while enjoying exclusive, high-end experiences.
Jim and I dive into:
✅ The power of small-group luxury CE retreats—why intimate, high-value learning experiences trump traditional conferences.
✅ The future of dentist-led practice transitions—why private equity isn’t always the best option.
✅ How leadership, mentorship, and work-life balance can transform your career and business.
✅ The latest trends in dentistry, including AI-driven advancements and the evolving DSO landscape.
Plus, Jim shares his best strategies for achieving work-life balance, avoiding burnout, and finding the right community to support your growth. Whether you're an early-career dentist looking for mentorship or a seasoned professional considering a transition, this episode is packed with insights to help you thrive in the business of dentistry.
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Key TakeawaysAudio -
00:43 Introduction and Event Announcement
03:05 Luxury Dental Retreats: Concept and Purpose
05:55 Luxury Retreats: Features and Educators
10:30 Dubai Retreat: Expectations and Experience
12:20 Identifying Ideal Candidates for Retreats
14:11 Foundational Dental Services: Overview
21:25 Work-Life Balance for Dentists
23:49 Future Trends in Dentistry
29:24 Leadership in Dentistry
31:25 Rapid Fire Questions and Personal Insights
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Connect with Dr. Jim Arnold📞 Text: 219-241-4698 (Preferred method to set up a call)
📧 Email: [email protected]
🌐 Website: www.LuxuryDentalRetreats.com
If you're interested in learning more about Luxury Dental Retreats, Foundation Dental Services, or exploring strategic partnerships in dentistry, reach out to Dr. Arnold and mention the Raving Patients Podcast for an exclusive 15% discount on luxury retreat tuition!
—
Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more here.
Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
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FAQ
How many episodes does The Raving Patients Podcast have?
The Raving Patients Podcast currently has 373 episodes available.
What topics does The Raving Patients Podcast cover?
The podcast is about Social, Dentistry, Doctor, Instagram, Marketing, Media, Podcaster, Podcasting, Facebook, Courses, Podcast, Reviews, Podcasts, Google, Socialmedia, Education, Dental, Business, Linkedin, Twitter, Online and Review.
What is the most popular episode on The Raving Patients Podcast?
The episode title 'How to Efficiently Exit Your Practice & Maximize Your Profits | Brian Michaud' is the most popular.
What is the average episode length on The Raving Patients Podcast?
The average episode length on The Raving Patients Podcast is 44 minutes.
How often are episodes of The Raving Patients Podcast released?
Episodes of The Raving Patients Podcast are typically released every 7 days.
When was the first episode of The Raving Patients Podcast?
The first episode of The Raving Patients Podcast was released on Apr 6, 2018.
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