Creating A Culture Of Safety: A Must For Golf Clubs

01/06/23 • 66 min

Are you looking for ways to make your golf club the safest place it can be for your employees, members, and guests? Safety and compliance are often overlooked components of running a successful golf club, yet they are essential - and Ben Gibson of The Toolbox Team knows this better than anyone.

On this episode of The GIG Podcast, Ben Gibson explains the importance of safety and compliance within the golf industry and how The Toolbox Team is helping golf clubs around the globe create a culture of safety and compliance. With his extensive background in management and leadership, Ben Gibson is the perfect resource to help golf clubs become the safest and most compliant places they can be. Tune in and learn how to create a culture of safety and compliance within your golf club.

"Great leadership leads to great staff, great systems, great culture, and great compliance." - Ben Gibson

In this episode, you will learn about:

1. How Leadership and Management Skills Apply to Safety and Compliance
2. The Role of Communication and Engagement in Compliance and Safety

Ben Gibson is the founder of The Toolbox Team, an organization providing resources, support, training, and education to golf clubs around safety and compliance. With a background in business management, environmental science, and business leadership, Ben has a passion for helping people keep teams safe and reduce stress.
Ben has always been passionate about helping people and after high school, Ben decided to pursue a business management degree. Through his work in finance, he learned the importance of having systems in place and great leadership and how important they were to the success of a business. This led him to pursue a master’s in business leadership and ultimately start The Toolbox Team, which provides resources and training to golf clubs to help them keep their employees and guests safe. Ben's team helps clubs to build an understanding of safety and compliance into the DNA of the club, create a culture of safety and compliance, and provide evidence of risk assessment and control. They also provide software, an app, and resources that are tailored to the legislation of each club's region.

Want to be ahead of the curve on safety and compliance? Get essential tips & resources in this episode of The GIG Podcast with Ben Gibson! Tune in now!

To learn more about Golf Industry Guru, and to gain access to online golf business education from the world's most successful business, golf, & hospitality industry leaders, visit us at www.golfindustryguru.com.

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"Great leadership leads to great staff, great systems, great culture, and great compliance." - Ben Gibson

In this episode, you will learn about:

1. How Leadership and Management Skills Apply to Safety and Compliance
2. The Role of Communication and Engagement in Compliance and Safety

Want to be ahead of the curve on safety and compliance? Get essential tips & resources in this episode of The GIG Podcast with Ben Gibson! Tune in now!

Previous Episode

Innovation in the Golf Industry: A Conversation with Leonard Gendron

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Does any of this sound familiar? You're trying to increase inclusivity/eco-friendliness/year-round operations in your golf business, but you're not seeing results. You've been told to take action X, but it's just not working and you're feeling the pain?

On this episode of the GIG Podcast, innovative golf course owner and operator, Leonard Gendron, shares his secrets to success in attracting new business, becoming eco-friendly, and making his course a community hub.

"I think that for us here anyway, I think it's really about the leadership. So, it kind of comes from myself down to my managers, and then down to the employees...and they're super supportive."

In 2005, Leonard Gendron took over his family's golf course, which the property it sits on had been in his family since 1884. Since then, he has been working to make his own mark on the business. In 2019, he partnered with a local brewery to open the first craft brewery on a golf course in Canada. This was just the beginning of his efforts as he then took steps to make the golf course more ecologically friendly and inclusive to the community. In 2020, he started working on a TV show about the golf course, as well as adding on-site accommodations called Jupes.

Highlights from this episode of The GIG Podcast that you don’t want to miss include:

The property that Hammond Golf Club sits on has been in the Gendron family since 1884, and its owner/operator, Leonard Gendron, has been at the helm for 17 years.
The Club has recently added a brewery, Jupes (a glamping-style accommodation), and a TV show to its repertoire in order to become more inclusive to the community and less dependent on weather-related golf revenues.
Gendron credits his success to the team effort of his partners and employees, and advises others to find like-minded individuals to help achieve their business goals.

Looking for innovative solutions to your golf business challenges? Look no further than this episode of The GIG Podcast!

Next Episode

How Everyday Leaders Build Irresistible Brands With Gair Maxwell

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Are you a club manager struggling to create an irresistible brand for your facility? If so, you’re not alone. With an estimated 38,000 golf courses on the planet, it’s difficult to differentiate yourself and capture your customer’s attention. On this episode of The GIG Podcast, we sit down with Gair Maxwell, a storyteller brand strategist and self-described history junkie who has shared speaking stages with icons such as Richard Branson and Gene Simmons. His book, BIG LITTLE LEGENDS, explores how everyday leaders build irresistible brands. Be sure to tune in as Gair shares his strategies for creating an unforgettable brand and if you’re ready to transform your club’s business and increase your bottom line, get ready to take some notes.

"Attention equals currency, which means any business leader today has got to be asking the question, how are we going to inspire people to pay attention to us?"

"Once you have their attention, then you can make a connection. Make a connection. Build a relationship. Build a relationship. You build trust. If you earn their trust, you earn their business."

In this episode, you will learn about:

1. The strategies Gair Maxwell used to help a small business in a highly competitive category become a $50 million enterprise.

2. How brand identity helps build an irresistible brand and how it will affect your marketing efforts.

About Gair Maxwell

Gair Maxwell is a storyteller, brand strategist and self-described history junkie who marvels at the sight and sound of a well-struck drive off the tee. A frequent-flying keynote speaker, Gair has shared speaking stages with icons such as Richard Branson and Gene Simmons, and was named Speaker of the Year by TEC Canada, the country's largest CEO organization.

Gair is also the author of BIG LITTLE LEGENDS which is a book about how everyday leaders build irresistible brands, which is exactly what we’re going to talk about on this episode of The GIG Podcast!

Discover the secrets to Irresistible Branding! Tune into this episode of The GIG Podcast with Gair Maxwell to find out how it's done.