How Virtual Assistants are Revolutionizing Dentistry | Rebecca Herring | The Dental Brief #283
10/16/24 • 14 min
In this episode of The Dental Brief, we sit down with Rebecca Herring, founder of Transformational Dental Coaching, to explore how virtual assistants are transforming the way dental practices operate. With a rich background in dentistry, Rebecca shares her unique journey from being born into the dental industry to helping practices scale efficiently by leveraging offshore talent.
We dive into the staffing challenges post-COVID, the importance of preventing team burnout, and the role virtual team members play in relieving front-office stress. Rebecca explains how virtual assistants can handle key tasks like answering phones, scheduling appointments, and even managing recall systems—all without being physically present in the office.
She also provides actionable advice for dentists considering virtual solutions, tips for avoiding common pitfalls, and the benefits of partnering with a reputable virtual assistant provider. Tune in to learn how you can enhance your practice, support your team, and ultimately grow your business by adopting these innovative strategies.
About the guest:
Rebecca Herring is a seasoned dental coach with over 25 years of hands-on experience in the dental industry, a journey that began in her youth while accompanying her father, a dentist, on humanitarian trips to Guadalajara. During these early experiences, Rebecca discovered the transformative power of dentistry and the importance of compassionate care. Her dedication to making a difference has only deepened since, and today, she empowers dental teams and professionals to unlock their full potential, ensuring they are in roles that not only fit their skills but fuel their passion.
www.yourtdcoach.com
*****
SPONSOR:
– Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT:
– Facebook: https://www.facebook.com/thedentalbrief/
– Instagram: https://www.instagram.com/thedentalbriefpodcast/
– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217
– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE:
In this episode of The Dental Brief, we sit down with Rebecca Herring, founder of Transformational Dental Coaching, to explore how virtual assistants are transforming the way dental practices operate. With a rich background in dentistry, Rebecca shares her unique journey from being born into the dental industry to helping practices scale efficiently by leveraging offshore talent.
We dive into the staffing challenges post-COVID, the importance of preventing team burnout, and the role virtual team members play in relieving front-office stress. Rebecca explains how virtual assistants can handle key tasks like answering phones, scheduling appointments, and even managing recall systems—all without being physically present in the office.
She also provides actionable advice for dentists considering virtual solutions, tips for avoiding common pitfalls, and the benefits of partnering with a reputable virtual assistant provider. Tune in to learn how you can enhance your practice, support your team, and ultimately grow your business by adopting these innovative strategies.
About the guest:
Rebecca Herring is a seasoned dental coach with over 25 years of hands-on experience in the dental industry, a journey that began in her youth while accompanying her father, a dentist, on humanitarian trips to Guadalajara. During these early experiences, Rebecca discovered the transformative power of dentistry and the importance of compassionate care. Her dedication to making a difference has only deepened since, and today, she empowers dental teams and professionals to unlock their full potential, ensuring they are in roles that not only fit their skills but fuel their passion.
www.yourtdcoach.com
*****
SPONSOR:
– Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT:
– Facebook: https://www.facebook.com/thedentalbrief/
– Instagram: https://www.instagram.com/thedentalbriefpodcast/
– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217
– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE:
Previous Episode
3 Major Challenges in Dentistry: Culture, Time, Collections | Michaela Hampton | The Dental Brief #282
In this episode of The Dental Brief, we sit down with Michaela Hampton, a seasoned dental industry professional and founder of Go2Billing, to discuss key challenges dentists face in running a successful practice. Michaela shares her journey from dental assistant to managing practices and how her passion for people over profits has shaped her career. Tune in as she addresses critical topics like building a strong team culture, the importance of collections, and strategies to overcome the frustrations of insurance claims denials. Discover actionable insights on improving practice efficiency and how Go2Billing can help with billing solutions tailored for dental offices. Don't miss this deep dive into the operational side of dentistry!
https://www.go2billing.online/
*****
SPONSOR:
– Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT:
– Facebook: https://www.facebook.com/thedentalbrief/
– Instagram: https://www.instagram.com/thedentalbriefpodcast/
– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217
– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE:
Next Episode
Transforming Dental Practices: From Chairside to Business Strategy | Dr. Bradley Dykstra | The Dental Brief #283
In this episode of The Dental Brief, we sit down with Dr. Brad Dykstra, a seasoned dentist and the founder of MySmiles Dental Group, to discuss his journey from hands-on practice to dental business management. Dr. Dykstra shares the insights he gained from over 40 years of experience, from his early interest in dentistry inspired by orthodontics to the shift toward building sustainable, business-oriented practices. Tune in as he covers essential topics like the critical transition from solo practice to group management, the rising operational challenges facing dental practices today—from staffing shortages to rising costs—and advice for dentists looking to reduce the operational stressors that often come with private practice. Whether you're a solo practitioner or part of a dental group, Dr. Dykstra’s reflections on business strategy and patient care provide valuable guidance for any dental professional.
www.mismilesdentalgroup.com
*****
SPONSOR:
– Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT:
– Facebook: https://www.facebook.com/thedentalbrief/
– Instagram: https://www.instagram.com/thedentalbriefpodcast/
– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217
– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE:
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