The Art of Delegation

10/11/23 • 20 min

Are you afraid to delegate tasks in your business? If so, you're not alone! Yet, overcoming your resistance to delegating will save you both time and money, plus increase productivity in your company. In this episode, Shelby shares tips on how to overcome your resistance to delegation with a clear process and advice for changing your mindset. If you're at a place in your business where you're overloaded with tasks and know you could share the workload with others who have the skills, this episode is for you.

Delegation is fundamental for business growth because you just can't do it all. If the thought plagues you, "No one can do it like me." or you feel paralyzed by the fear of mistakes and failures, Shelby has strategies to help you release that resistance. She shares the importance of giving clear instructions, setting expectations, and implementing consistent communication to help ensure delegation is smooth. By the end of this episode, you'll feel an increased confidence in your delegation skills. From knowing what to delegate to whom and when you'll learn the strategies you need to be an effective delegator and leader in your business.

Contact Shelby Joines | Joines Administration:

Transcript

Shelby 00:07

Hello everyone, and welcome to another exciting episode on She's Got This: A Journey to Success. I'm your host Shelby Joines founder and CEO of Joines Administration and today we are going to dive into the art of delegation. This is an indispensable skill that CEOs and business owners like myself, looking to propel their companies to new heights. Effective delegation can be a game changer, which leads to increased productivity, effectiveness, and ultimately, more business growth. So stay tuned, we're gonna get into all the dirty nitty gritty details in this podcast episode today.

Shelby 00:51

Understanding delegation. To start this podcast, we're going to start with the understanding and what the meaning of delegation truly is. Now, delegation is the act of entrusting tasks and responsibilities to others while maintaining accountability for the outcome. Many leaders struggle with their delegation fearing that loss of control or the possibility of tasks not being completed to their standards. However, effective delegation can unlock the true potential of a business by leveraging the strengths of the team and promoting overall growth. This is such a big one. Huge. And being in the virtual world and doing freelance administration and running my own company. Delegation is one of those tasks that in the early stages of business, I was letting slide I was saying, nah, these tasks are things that I can absolutely do myself. I have an administrative background, I'm basically administering my own business. But you don't realize the amount of work that may get put into areas where your expertise may not lie. I had such an exciting time really diving into new areas of business and administration. That being such things as social media management and creating designs and updating websites, things that in the corporate world I was not always exposed to. When you're in the corporate world, it is Microsoft Office Suite, pretty standard, basic day to day things. While it's an entirely new universe of programs and applications that can be used in the virtual sphere. But recently, I came to the conclusion where I knew that in order for me to scale my business and to grow as an entrepreneur and business owner that I needed to find the right people to really pass off these mundane tasks or these things that I was struggling with completing in a reasonable amount of time, because I did not have the expertise. I was still learning along the way watching YouTube videos, things like that. But, delegating these tasks out, which I have done in the last several weeks, and I cannot recommend it to business owners and entrepreneurs enough, because it has been a complete game changer. I feel that as entrepreneurs and business owners, we get caught in the dilemma of balancing our own personal back-end work and handling and managing client work. One pays the bills and one just eats up your time. So being able to delegate those tasks where you may not have the expertise or the true knowledge to effectively and efficiently complete the tasks. Having that sent out to somebody who specializes in that will buy you back your time, which is another big factor in business nowadays, we all need the time. And outside of that, there ...

Contact Shelby Joines | Joines Administration:

Transcript

Shelby 00:07

Shelby 00:51

Previous Episode

Hiring an Online Business Manager

In this episode of "She's Got This: A Journey to Success," Shelby explores the significance of online business managers for small businesses and entrepreneurs. She outlines eight essential steps to successfully hire the right OBM, starting with understanding their role in managing various business aspects and allowing entrepreneurs to focus on growth.

Step by step, she covers clarifying business needs and goals, defining responsibilities, finding the right candidate, establishing effective communication, onboarding and training, nurturing a productive partnership, and evaluating the OBM's impact. Shelby highlights the benefits of hiring an OBM, including reduced workload, improved work-life balance, and enhanced business success. Following these steps can lead to fruitful collaboration, boosting overall business operations and achievements.

Resources discussed in this episode:

Contact Shelby Joines | Joines Administration:

Transcript:

Shelby 0:07

Hey everyone, welcome back to She's Got This: A Journey to Success. On the last episode, we talked about the importance of hiring a real estate-specific virtual assistant to help you with your outsourcing tasks needs, such as the back-end business that eats up the valuable time of real estate agents and agency owners. Now today, we're going to switch it into a little bit of a different gear and talk a little bit about online business managers and how you can use these eight simple steps when it comes to hiring one for your business. So, stay tuned, don't go anywhere. We're about to dive right into this topic.

Shelby 0:55

Today, we're going to be discussing eight steps to successfully hiring an online business manager for your small business or your entrepreneurial journey. Now, an online business manager is a key person who can help support so many important aspects of your business, such as managing and tracking your projects, such as clients and their workloads. Taking care of your team, if you have multiple subcontractors or employees that work alongside you, making sure the communication is smooth, efficient, and everybody is on the right page. As well as helping you with strategies and goal setting, either for yourself personally to deal and work within your business or for your business. Or to help you strategize goals to reach x amount in revenue by the end of the year, specific quarter goals and strategies, ways to build your business and so much more. Truly, an online business manager is an invaluable asset for you to have on your business team. They are life-changing, they will help you in ways that you didn't even know you needed help in. So, we're gonna dive into our first step when it comes to hiring an online business manager. And that is understanding the role that they play within a business or a company or alongside an entrepreneur. So, an online business manager is basically in the corporate world, what you would see as a general business manager. They manage the day-to-day operations of the business, for making sure that either the finances are on track or the team is on track to complete their tasks relating to monthly, weekly, quarterly, yearly goals that you have, financially making sure invoices and things like that are being paid and taken care of. They will help strategize with you on how to get your business to that next level of whichever goal it may be, whether it's revenue, sales numbers, new clients, referrals, hiring, any little aspect that you can get analytics on, they can help you track, project and see where you're going and where you may need to make any sorts of tweaks within your business, to truly get the full value of what you are giving, whether that's a product or service and getting a great return on it. You want to make sure that your clients are happy. And another thing that an online business manager can help you with is tracking those clients, making sure that there are regular follow-ups, checking in with them to make sure that there is nothing outstanding, any revisions that may need to be made, additional t...

Next Episode

Benefits of a Virtual Assistant

In this episode, Shelby discusses the importance of having a strong virtual assistant (VA). Not only can working with a strong VA help support the growth of your business, but a well-trained, competent VA can also ensure your business continues to run smoothly while you’re on vacation. The key to reducing stress and preventing disruptions to your operations requires finding the right virtual assistant with complementary skills to your needs. Shelby shares her top tips for successfully onboarding a strong VA to make your life easier.

Finding the right VA is step one to making your business operate smoothly. The next step is to onboard successfully and delegate effectively. Setting clear task instructions and expectations, scheduling regular check-ins, and using streamlined communication tools make working as a VA easier. If you’ve been dreaming of taking a vacation and not worrying about your business, this short and sweet episode is a must-listen for you!

Resources discussed in this episode:

Contact Shelby Joines | Joines Administration:

Transcript:

Shelby 00:07

Welcome back to another episode on She’s Got This: A Journey to Success. My name is Shelby Joines and I am your host as always, it is so great to have you here. Now, at the time of recording this episode, we are currently on a little bit of a vacation ourselves out in beautiful British Columbia, Canada, doing some camping. So there is a little bit of potential for you to hear some bird noises, some chipmunks, possibly a little bit of road traffic. But bear with me because this is all going to tie into today's episode. So stay tuned because this is going to be a good one.

Shelby 00:54

Welcome back to she's got this a journey to success, where we dive deep into strategies that will help you along and succeed in your business and entrepreneurial journey. I'm your host Shelby Joines, and today we are going to be discussing a topic that is crucial for every entrepreneur. And that is the importance of having a strong virtual assistant or online business manager so that your business can continue to thrive even while you're taking that well-deserved vacation. To kick things off, let's talk about the role of a virtual assistant. A virtual assistant is like an extension of your team. They handle tasks that range from administrative work and customer support to social media management and project coordination. This, in turn, allows you as the business owner to focus on those more high-priority tasks and strategic planning. delegating tasks to a virtual assistant or an online business manager offers numerous benefits. Firstly, it frees up your time so that you can focus on growing your business rather than being bogged down by those day-to-day operations. And secondly, it enhances your efficiency and productivity as you're able to work on tasks that align more so with your strength.

Shelby 02:15

Now let's address the heart of today's topic. How having a strong virtual assistant or an online business manager ensures that your business can continue to thrive even when you're on vacation. With a competent VA, you can confidently step away from your business, knowing that someone who is capable of the tasks and the work is overseeing your operations. This not only reduces stress but also prevents disruptions to your business's momentum. Now, finding the right virtual assistant is key. You want to look for somebody with a skill set that complements your business needs. Clear communication, trust, and a shared vision are essential for a successful working relationship. It is important to onboard them effectively and provide all necessary information and resources that you have to help them succeed in their role. Let's discuss some tips for effective delegation. Start by creating clear and detailed task instructions. Regular check-ins, whether bi-weekly, weekly, or monthly, and feedback sessions are crucial to maintaining a smooth workflow. Additionally, the use of project management tools to streamline communication and task-tracking. This will be a huge benefit to you whether these tools are things such as Notion or Clickup, or communication tools such as Slack, and WhatsApp. The...