Ceri Newton-Sargunar - Your Brain's Responses to Work and Colleagues - is it a friend or foe?

06/20/22 • 41 min

Ceri is an Agile Behavioural Coach, an ex-teacher, and a neuroscientist-in-training, with almost a decade of hands-on agile experience. She has worked in the public and private sectors, with large organisations, SMEs, and start-ups, and now coaches and trains agile teams and agile professionals looking to improve their ways of working.

Well-versed in Agile ways of thinking, being, and doing, Ceri works with individuals and teams to focus on helping brilliant people to work more effectively with each other, deliver value to organisations and help them thrive.

Ceri works at all levels of organisations to stop information from falling through gaps by improving interactions and helps use team dynamics to turn unhealthy conflict around, increase understanding and shape culture with better top-down and bottom-up communications.
What we discuss with Ceri Netwon-Sargunar:

How fear sits behind a lot of the issues around communication
How much you are willing to learn is how much you are afraid of the outcome
Why a lot of leaders avoid giving feedback
Why the idea of "this is just who I am" is hugely flawed
How we are constantly able to adapt and learn new behaviours right up until the day we die
Why do employees hide the truth from the people in power
Why psychometric tests should only be taken as a snapshot in time and how they can wildly differ for you over time
How rare it is for a company to drive solely towards outcomes instead of outputs
How you can measure your outcomes with one simple measure
What causes people to be really defensive in conversations
Why there is a limit on what you can achieve only by addressing a team's behaviour and what you need to do to break that cap
Why it's easy to form a bond within peer groups but much harder between the team and the leader
How people take a lot of identity from the success of their ideas
Why it's not the mistake that generally people are responding to when they judge you. It's your reaction to that mistake

Links relating to this episode:

Connect with Ceri on LinkedIn: https://www.linkedin.com/in/ceri-newton-sargunar-agile-behavioural-coach-2b81b91a
Ceri's website: https://hotcupoftea.coach/
Follow Ceri on Twitter:

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Podcast website: https://www.rebeldiaries.net

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Scott's website for High Performance Training and Coaching: https://www.scottfulton.co.uk
Digital Rebels - Digital Development and Consulting: https://www.digitalrebels.co.uk

Additional resources (Purchasing using the links below helps support the running of the show)

How fear sits behind a lot of the issues around communication
How much you are willing to learn is how much you are afraid of the outcome
Why a lot of leaders avoid giving feedback
Why the idea of "this is just who I am" is hugely flawed
How we are constantly able to adapt and learn new behaviours right up until the day we die
Why do employees hide the truth from the people in power
Why psychometric tests should only be taken as a snapshot in time and how they can wildly differ for you over time
How rare it is for a company to drive solely towards outcomes instead of outputs
How you can measure your outcomes with one simple measure
What causes people to be really defensive in conversations
Why there is a limit on what you can achieve only by addressing a team's behaviour and what you need to do to break that cap
Why it's easy to form a bond within peer groups but much harder between the team and the leader
How people take a lot of identity from the success of their ideas
Why it's not the mistake that generally people are responding to when they judge you. It's your reaction to that mistake

Links relating to this episode:

Connect with Ceri on LinkedIn: https://www.linkedin.com/in/ceri-newton-sargunar-agile-behavioural-coach-2b81b91a
Ceri's website: https://hotcupoftea.coach/
Follow Ceri on Twitter:

Support the show

Keep in touch with the show

Leave Scott a voicemail and possibly get featured on the show: https://www.speakpipe.com/rebeldiariesvoicemail
Connect with Scott on social media: https://linktr.ee/scottfulton
Podcast website: https://www.rebeldiaries.net

Leave a review

Please leave a review (written if possible) on your podcast app of choice

How Scott can help you and your business

Scott's website for High Performance Training and Coaching: https://www.scottfulton.co.uk
Digital Rebels - Digital Development and Consulting: https://www.digitalrebels.co.uk

Additional resources (Purchasing using the links below helps support the running of the show)

Previous Episode

Richard Cartlidge - Leadership Lessons From The Military

Richard used to be a navigator in the Royal Air Force flying Chinook helicopters – with operational experience drawn from tours in Bosnia, Kosovo and Afghanistan.
He was a tactics instructor and spent two tours developing leaders and mission commanders. Richard transferred his extensive experience and academic learning of leadership to the corporate space, where he headed leadership development programmes and initiatives for several years in a £1.1Bn organisation focused on operational delivery.
Now he’s a navigator for senior leadership – guiding organisations, teams and individuals to get from A to B, helping them make capacity, think differently, empower others, focus on results and optimise business performance.
For over 20 years Richard has been working with leaders, leadership teams and organisations to develop leadership capability and performance.
What we discuss with Richard Cartlidge

Richard's three key behaviours for great leadership
How anyone can be a leader
Richard's challenge to lead and organise an operation with over 30 military aircraft flying
What happens to a team when you take the leader out of the equation
Why business is trying to replicate how special forces teams work
Why management is about doing things, leadership is about doing the right thing
Why we're all creative even if we don't think we are
Competitions at work to be the "busiest"
How we avoid things that take effort and how that leads to boredom
How management is being automated
And much more...

Links relating to this episode

Richard on LinkedIn: https://www.linkedin.com/in/richardcartlidge/
Richard's Website: http://yournavigator.co.uk/
Richard's email address: [email protected]
Follow Richard on Twitter: https://twitter.com/RichardCartlidg
Turn The Ship Around! https://amzn.to/3xf36WA
Danny the Champion of the World: https://amzn.to/3xHyT40
The Art of Possibility: https://amzn.to/3O5UXdV

Support the show

Keep in touch with the show

Leave Scott a voicemail and possibly get featured on the show: https://www.speakpipe.com/rebeldiariesvoicemail
Connect with Scott on social media: https://linktr.ee/scottfulton
Podcast website: https://www.rebeldiaries.net

Leave a review

Please leave a review (written if possible) on your podcast app of choice

How Scott can help you and your business

Scott's website for High Performance Training and Coaching: https://www.scottfulton.co.uk
Digital Rebels - Digital Development and Consulting: https://www.digitalrebels.co.uk

Additional resources (Purchasing using the links below helps support the running of the show)

Next Episode

Liam Smith - Why You Should Start With a Problem Not An Idea

Liam helps people to deliver digital products as a freelance product manager and consultant. He is also the founder of MealPro App, a white-label meal planning tool with over 5000 users at the time of writing.
What we discuss with Liam Smith

The difference between starting with a problem and starting with an idea
Estimating how long work will take
Doing lots of things quickly vs doing a few things really well
What intentional ignorance is and how it gets you better results
The real world difference between Product Managers and Project Managers
Why introducing features can make the product worse for customers
Why you need to understand what the people using your product are actually trying to do
What is Jobs to be Done Theory
How one company wasted hundreds of thousands of pounds to try to solve a problem that didn't exist

Links in this episode

Liam on LinkedIn: https://www.linkedin.com/in/liamseansmith/
Meal Pro App: www.mealproapp.com
Shape Up: https://basecamp.com/shapeup
It Doesn't Have to Be Crazy at Work: https://amzn.to/3bxGoSt

Support the show

Keep in touch with the show

Leave Scott a voicemail and possibly get featured on the show: https://www.speakpipe.com/rebeldiariesvoicemail
Connect with Scott on social media: https://linktr.ee/scottfulton
Podcast website: https://www.rebeldiaries.net

Leave a review

Please leave a review (written if possible) on your podcast app of choice

How Scott can help you and your business

Scott's website for High Performance Training and Coaching: https://www.scottfulton.co.uk
Digital Rebels - Digital Development and Consulting: https://www.digitalrebels.co.uk

Additional resources (Purchasing using the links below helps support the running of the show)

Rebel Diaries - Ceri Newton-Sargunar - Your Brain's Responses to Work and Colleagues - is it a friend or foe?

Transcript

Intro teaser

[00:00:28] Ceri: Leaders will avoid giving feedback, save for the dreaded annual appraisal that's why you see things disguised with the feedback sandwich we still have to deliver the uncomfortable feedback, but we're desperately trying to soothe the way. So that's a social nicety hugely ineffective. Doesn't really work at all.

[00:00:45] Ceri: It's harder to form that bond between a leader and the team, but significant