Ceri Newton-Sargunar - Your Brain's Responses to Work and Colleagues - is it a friend or foe?

06/20/22 • 41 min

Ceri is an Agile Behavioural Coach, an ex-teacher, and a neuroscientist-in-training, with almost a decade of hands-on agile experience. She has worked in the public and private sectors, with large organisations, SMEs, and start-ups, and now coaches and trains agile teams and agile professionals looking to improve their ways of working.

Well-versed in Agile ways of thinking, being, and doing, Ceri works with individuals and teams to focus on helping brilliant people to work more effectively with each other, deliver value to organisations and help them thrive.

Ceri works at all levels of organisations to stop information from falling through gaps by improving interactions and helps use team dynamics to turn unhealthy conflict around, increase understanding and shape culture with better top-down and bottom-up communications.
What we discuss with Ceri Netwon-Sargunar:

How fear sits behind a lot of the issues around communication
How much you are willing to learn is how much you are afraid of the outcome
Why a lot of leaders avoid giving feedback
Why the idea of "this is just who I am" is hugely flawed
How we are constantly able to adapt and learn new behaviours right up until the day we die
Why do employees hide the truth from the people in power
Why psychometric tests should only be taken as a snapshot in time and how they can wildly differ for you over time
How rare it is for a company to drive solely towards outcomes instead of outputs
How you can measure your outcomes with one simple measure
What causes people to be really defensive in conversations
Why there is a limit on what you can achieve only by addressing a team's behaviour and what you need to do to break that cap
Why it's easy to form a bond within peer groups but much harder between the team and the leader
How people take a lot of identity from the success of their ideas
Why it's not the mistake that generally people are responding to when they judge you. It's your reaction to that mistake

Links relating to this episode:

Connect with Ceri on LinkedIn: https://www.linkedin.com/in/ceri-newton-sargunar-agile-behavioural-coach-2b81b91a
Ceri's website: https://hotcupoftea.coach/
Follow Ceri on Twitter:

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06/20/22 • 41 min

Rebel Diaries - Ceri Newton-Sargunar - Your Brain's Responses to Work and Colleagues - is it a friend or foe?

Transcript

Intro teaser

[00:00:28] Ceri: Leaders will avoid giving feedback, save for the dreaded annual appraisal that's why you see things disguised with the feedback sandwich we still have to deliver the uncomfortable feedback, but we're desperately trying to soothe the way. So that's a social nicety hugely ineffective. Doesn't really work at all.

[00:00:45] Ceri: It's harder to form that bond between a leader and the team, but significant

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