
The Internet Dilemma
08/11/23 • 37 min
11 Listeners
Matthew Herrick was sitting on his stoop in Harlem when something weird happened. Then, it happened again. And again. It happened so many times that it became an absolute nightmare—a nightmare that haunted his life daily and flipped it completely upside down.
What stood between Matthew and help were 26 little words. These 26 words, known as Section 230, are the core of an Internet law that coats the tech industry in Teflon. No matter what happens, who gets hurt, or what harm is done, tech companies can’t be held responsible for the things that happen on their platforms. Section 230 affects the lives of an untold number of people like Matthew, and makes the Internet a far more ominous place for all of us. But also, in a strange twist, it’s what keeps the whole thing up and running in the first place.
Why do we have this law? And more importantly, why can’t we just delete it?
Special thanks to James Grimmelmann, Eric Goldman, Naomi Leeds, Jeff Kosseff, Carrie Goldberg, and Kashmir Hill.
EPISODE CREDITSReported by - Rachael CusickProduced by - Rachael Cusick and Simon Adlerwith mixing help from - Arianne WackFact-checking by - Natalie MiddletonEdited by - Pat Walters
EPISODE CITATIONS:
Articles:Kashmir Hill’s story introduced us to Section 230.
Books: Jeff Kosseff’s book The Twenty-Six Words That Created the Internet (https://zpr.io/8ara6vtQVTuK) is a fantastic biography of Section 230To read more about Carrie Goldberg’s work, head to her website (https://www.cagoldberglaw.com/) or check out her bookcheck out her book Nobody's Victim (https://zpr.io/Ra9mXtT9eNvb).
Our newsletter comes out every Wednesday. It includes short essays, recommendations, and details about other ways to interact with the show. Sign up (https://radiolab.org/newsletter)!
Radiolab is supported by listeners like you. Support Radiolab by becoming a member of The Lab (https://members.radiolab.org/) today.
Follow our show on Instagram, Twitter and Facebook @radiolab, and share your thoughts with us by emailing [email protected].
Leadership support for Radiolab’s science programming is provided by the Gordon and Betty Moore Foundation, Science Sandbox, a Simons Foundation Initiative, and the John Templeton Foundation. Foundational support for Radiolab was provided by the Alfred P. Sloan Foundation.
Matthew Herrick was sitting on his stoop in Harlem when something weird happened. Then, it happened again. And again. It happened so many times that it became an absolute nightmare—a nightmare that haunted his life daily and flipped it completely upside down.
What stood between Matthew and help were 26 little words. These 26 words, known as Section 230, are the core of an Internet law that coats the tech industry in Teflon. No matter what happens, who gets hurt, or what harm is done, tech companies can’t be held responsible for the things that happen on their platforms. Section 230 affects the lives of an untold number of people like Matthew, and makes the Internet a far more ominous place for all of us. But also, in a strange twist, it’s what keeps the whole thing up and running in the first place.
Why do we have this law? And more importantly, why can’t we just delete it?
Special thanks to James Grimmelmann, Eric Goldman, Naomi Leeds, Jeff Kosseff, Carrie Goldberg, and Kashmir Hill.
EPISODE CREDITSReported by - Rachael CusickProduced by - Rachael Cusick and Simon Adlerwith mixing help from - Arianne WackFact-checking by - Natalie MiddletonEdited by - Pat Walters
EPISODE CITATIONS:
Articles:Kashmir Hill’s story introduced us to Section 230.
Books: Jeff Kosseff’s book The Twenty-Six Words That Created the Internet (https://zpr.io/8ara6vtQVTuK) is a fantastic biography of Section 230To read more about Carrie Goldberg’s work, head to her website (https://www.cagoldberglaw.com/) or check out her bookcheck out her book Nobody's Victim (https://zpr.io/Ra9mXtT9eNvb).
Our newsletter comes out every Wednesday. It includes short essays, recommendations, and details about other ways to interact with the show. Sign up (https://radiolab.org/newsletter)!
Radiolab is supported by listeners like you. Support Radiolab by becoming a member of The Lab (https://members.radiolab.org/) today.
Follow our show on Instagram, Twitter and Facebook @radiolab, and share your thoughts with us by emailing [email protected].
Leadership support for Radiolab’s science programming is provided by the Gordon and Betty Moore Foundation, Science Sandbox, a Simons Foundation Initiative, and the John Templeton Foundation. Foundational support for Radiolab was provided by the Alfred P. Sloan Foundation.
Previous Episode

Right to be Forgotten
In online news, stories live forever. The tipsy photograph of you at the college football game? It’s there. That news article about the political rally you were marching at? It’s there. A charge for driving under the influence? That’s there, too. But what if... it wasn’t?
Several years ago a group of journalists in Cleveland, Ohio, tried an experiment that had the potential to turn things upside down: they started unpublishing content they’d already published. Photographs, names, entire articles. Every month or so, they met to decide what content stayed, and what content went. In this episode from 2019, Senior Correspondent Molly Webster takes us inside the room where the editors decided who, or what, got to be deleted. And we talk about how the “right to be forgotten” has spread and grown in the years since. It’s a story about time and memory, mistakes and second chances, and society as we know it.
Our newsletter comes out every Wednesday. It includes short essays, recommendations, and details about other ways to interact with the show. Sign up (https://radiolab.org/newsletter)!
Radiolab is supported by listeners like you. Support Radiolab by becoming a member of The Lab (https://members.radiolab.org/) today. Follow our show on Instagram, Twitter and Facebook @radiolab, and share your thoughts with us by emailing [email protected]
Leadership support for Radiolab’s science programming is provided by the Gordon and Betty Moore Foundation, Science Sandbox, a Simons Foundation Initiative, and the John
Next Episode

The Wubi Effect
When we think of China today, we think of a technological superpower. From Huawei and 5G to TikTok and viral social media, China is stride for stride with the United States in the world of computing. However, China’s technological renaissance almost didn’t happen. And for one very basic reason: The Chinese language, with its 70,000 plus characters, couldn’t fit on a keyboard.
Today, we tell the story of Professor Wang Yongmin, a hard headed computer programmer who solved this puzzle and laid the foundation for the China we know today.
Episode CreditsReported by - Simon AdlerProduced by - Simon AdlerTHE DETAILS TO SIMON ADLER’S LIVESHOW!For People in ChicagoSimon will be performing at the Chicago at the Frank Lloyd Wright Unity Temple on Saturday, September 30th (https://zpr.io/jePmFHyKUqiM).For People in BostonSimon performs at the WBUR City Space on Friday, December 8th (https://zpr.io/jePmFHyKUqiM).
Our newsletter comes out every Wednesday. It includes short essays, recommendations, and details about other ways to interact with the show. Sign up (https://radiolab.org/newsletter)! Radiolab is supported by listeners like you. Support Radiolab by becoming a member of The Lab (https://members.radiolab.org/) today. Follow our show on Instagram, Twitter and Facebook @radiolab, and share your thoughts with us by emailing [email protected]
Leadership support for Radiolab’s science programming is provided by the Gordon and Betty Moore Foundation, Science Sandbox, a Simons Foundation Initiative, and the John Templeton Foundation. Foundational support for Radiolab was provided by the Alfred P. Sloan Foundation .
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