Patient Centricity
ZS
Patient Centricity is a ZS podcast focused on unpacking the provocative insights featured in the book, “Reinventing Patient Centricity: Bringing Patient-led Business Models to Life,” published in May 2022. Over the course of 12 chapters, coauthors Sharon Suchotliff, associate principal at ZS, and Hensley Evans, principal at ZS, explore opportunities for life sciences companies to move beyond the buzzwords and adopt truly patient-led business models.
In the podcast series, host Victoria Summers invites colleagues and patients to examine various dimensions of patient centricity. Topics include the impact of patient centricity, new models of patient engagement, Patient Focused Drug Development (PFDD) as well as how to transform the life sciences industry and, ultimately, the patient experience. Interviewees share their expertise, discuss case studies and give voice to patient stories.
Special bonus content features patients sharing their own stories – their journey, challenges they have faced and their hopes for the future.
Hosted by Victoria Summers, principal at ZS and East Coast lead for ZS’s patient health and equity accelerator.
Learn more about ZS’s work in Patient and Consumer Health.
Purchase your copy of the book.
ZS is a management consulting and technology firm focused on transforming global healthcare and beyond. We leverage our leading-edge analytics, plus the power of data, science and products to help our clients make more intelligent decisions, deliver innovative solutions and improve outcomes for all. Founded in 1983, ZS has more than 12,000 employees in 35 offices worldwide. To learn more, visit www.zs.com or follow us on Twitter and LinkedIn.
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Top 10 Patient Centricity Episodes
Goodpods has curated a list of the 10 best Patient Centricity episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Patient Centricity for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Patient Centricity episode by adding your comments to the episode page.
Patient Centricity will become the new business model
Patient Centricity
10/01/24 • 23 min
Host Victoria Summers welcomes colleagues Sharon Suchotliff and Hensley Evans to discuss the future of patient centricity and the need for pharma companies to measure their Patient Outcome Impact (POITM) to supplement their traditional measures of performance. In addition, they explore models from other industries that could serve as inspiration for change and share their hopes for the future. This conversation is based on chapter 12 of the book.
Diagnosed with multiple myeloma at 72: Dennis’s story
Patient Centricity
07/24/24 • 23 min
Dennis’s story
Dennis is a retired minister, husband and father who is focused on his artwork and writing a series of books for his grandchildren. Dennis was diagnosed with multiple myeloma at 72 and he is currently in remission. In his own words, “My hope for the future is to live to 100, with sound mind and body ... I love life, and I love living. And I have more appreciation for life than ever before.”
“If pharma doesn’t transform itself, Google, Amazon and other disruptors could lead the way” (Part 1 of 2)
Patient Centricity
10/11/24 • 42 min
Victoria welcomes Principal Emeritus Torsten Bernewitz in ZS’s global change management expertise center. In this two-part discussion, they discuss the business imperative for patient centricity, as well as how pharma should transform both the people and their environment to be successful. Part one specifically focuses on shifting the mindsets and behaviors of the people in organization, with examples and tools to bring this to life. This conversation is based on chapter 10, “Transforming to a Patient-Centric Organization.”
Featuring: Torsten Bernewitz, principal emeritus at ZS. Torsten created and led ZS’s global change management expertise center.
Produced by Samantha Keyes and Georgianna Moreland
Parenting a child with a rare neurological condition: Nicole’s story
Patient Centricity
09/03/24 • 44 min
Nicole Johnson is the co-founder of the FOXG1 Research Foundation and the mother of 11-year-old Josie, who suffers with FOXG1 Syndrome, a rare neurological condition. With more than two decades of experience in media and communications, Nicole serves as executive director, overseeing every vertical across the organization.
"Patients in their own words" -- Marsha's story
Patient Centricity
10/11/24 • 13 min
Marsha’s story
Marsha is a proud grandmother who dreams of taking her granddaughters to Disney World, gardening and finding love. She was diagnosed with MS at 37 after spending years caring for other MS patients. In her words, “I am dealing with it my way. I am dealing with it by being optimistic. I pray a lot and I take good care of myself...This is not the end for me. This is close to the beginning.”
Produced by Samantha Keyes and Georgianna Moreland
"Patients in their own words" -- MaryAnn's story
Patient Centricity
10/11/24 • 18 min
MaryAnn’s story
MaryAnn is a wife, mother, sister and grandmother who looks forward to being more active, traveling and spending time with her grandchildren. She was diagnosed with multiple myeloma at 67 and is currently in remission. In her words, “I am not worried about multiple myeloma doing me in... I am stronger than that.”
Produced by Samantha Keyes and Georgianna Moreland
"Patients in their own words" -- Chris's story
Patient Centricity
10/11/24 • 18 min
“Patients in their own words,” features patients sharing their health journeys, the challenges they face and their hopes for the future. Many of the participants are from ZS’s Patients as People Co-Lab, a panel of patients that work with ZS across multiple initiatives and issues. Other patient participants were identified through ZS’s work in rare diseases.
Being patient-led starts with listening. These inspirational stories can serve as guideposts for pharma, and healthcare in general, as they strive to become patient centric.
Chris’s story
Chris is a single father of two young boys who looks forward to biking again with his kids. He was diagnosed with MS at 17 and his journey has had its challenges, but he isn’t giving up. In his words, “I have MS, it doesn’t have me.”
Produced by Samantha Keyes and Georgianna Moreland
“A patient centric launch doesn’t have to involve a commercial”
Patient Centricity
10/11/24 • 31 min
Host, Victoria Summers, welcomes colleague Emily Mandell to discuss how a patient centric approach can work to ensure that patients get the right diagnosis and the right treatment more effectively. The conversation also covers what a patient centric product launch looks like and how the industry is continuing to evolve to improve patient outcomes. This conversation is based on chapter 7, “If You Launch It, They Will Come ... Or Will They?”
Featuring: Emily Mandell, principal at ZS and leader of ZS’s global pipeline and launch strategy practice.
Produced by Samantha Keyes and Georgianna Moreland
Patient Centricity, a business imperative
Patient Centricity
08/08/24 • 26 min
Host Victoria Summers welcomes colleague Sharon Suchotliff, co-author of the book “Reinventing Patient Centricity,” released in 2022.
They discuss what patient centricity is, why it’s no longer only a “nice to have,” but a business imperative, and the impact a patient-centric focus can have for patients, the ecosystem and life sciences business. This conversation is based on chapter 2, “The Forces Propelling Patient Centricity,” and chapter 3, “Defining Patient Centricity.”
“The long, arduous healthcare journey”
Patient Centricity
10/11/24 • 28 min
Host, Victoria Summers, welcomes colleagues Fiona Taylor and Michael Thomas to unpack the experience of people living and managing their diseases, what obstacles they face, and the realities of navigating a complex healthcare system. For many people, especially those facing complex and challenging conditions, including rare diseases, the healthcare journey is more aptly described as an odyssey. This conversation is based on chapter 1, “The Healthcare Journey,” and explores these efforts in more detail.
Featuring: Fiona Taylor, principal at ZS and leader of ZS’s global qualitative expertise center, and Michael Thomas, principal at ZS and leader of ZS’s global rare disease practice.
Produced by Samantha Keyes and Georgianna Moreland
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FAQ
How many episodes does Patient Centricity have?
Patient Centricity currently has 16 episodes available.
What topics does Patient Centricity cover?
The podcast is about Life Sciences, Marketing, Podcasts, Science, Business and Pharmaceutical.
What is the most popular episode on Patient Centricity?
The episode title 'Diagnosed with multiple myeloma at 72: Dennis’s story' is the most popular.
What is the average episode length on Patient Centricity?
The average episode length on Patient Centricity is 28 minutes.
How often are episodes of Patient Centricity released?
Episodes of Patient Centricity are typically released every 1 hour.
When was the first episode of Patient Centricity?
The first episode of Patient Centricity was released on Jul 24, 2024.
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