EP 266 - Katherine Porter - The Power of Human-Centered Design in the Legal Industry
06/03/24 • 32 min
Katherine empowers lawyers and law firm leaders to assemble the right resources, streamline operations, and deliver exceptional results for their clients. This strategic approach not only enhances their practice but also allows them to expand their book of business and increase profitability.
Connect with Katherine on LinkedIn: https://www.linkedin.com/in/kporterjd/
Visit The Resourceful Lawyer: https://www.theresourcefullawyer.com/
Free Training Webinars: https://www.theresourcefullawyer.com/free-training/
On This Episode, We Discuss...
- Creating Client-Centered Legal Services
- Strategic Growth Intensives
- Helping Law Firms To Come Up with Their Own Solutions
- Tips and Tools That Law Firms Can Implement to Streamline Operations
Katherine empowers lawyers and law firm leaders to assemble the right resources, streamline operations, and deliver exceptional results for their clients. This strategic approach not only enhances their practice but also allows them to expand their book of business and increase profitability.
Connect with Katherine on LinkedIn: https://www.linkedin.com/in/kporterjd/
Visit The Resourceful Lawyer: https://www.theresourcefullawyer.com/
Free Training Webinars: https://www.theresourcefullawyer.com/free-training/
On This Episode, We Discuss...
- Creating Client-Centered Legal Services
- Strategic Growth Intensives
- Helping Law Firms To Come Up with Their Own Solutions
- Tips and Tools That Law Firms Can Implement to Streamline Operations
Previous Episode
Throwback Episode - Ep 1 - Gary Falkowitz - The Importance of Setting Up The Correct Intake Process at Your Firm
Original Broadcast Date: September 13, 2019
On the very first episode of the Legal Mastermind Podcast, we were joined by Gary Falkowitz.
At the time of the interview, Gary was the founder and CEO of Intake Conversion Experts. He is now the founder of CaptureNow.
Connect with Gary o LinkedIn: https://www.linkedin.com/in/gary-falkowitz-ab81aa10/
Visit CaptureNow: https://capturenow.com/
On This Episode, We Discuss...
- The Importance of Setting Up an Intake Process
- Best Practices for Responding To and Qualifying Leads
- The Most Effective Ways to Follow Up on Leads
- How an Intake Directly Effects Signing Up New Cases
Next Episode
EP 267 - Doug Burnetti - Customer Service Excellence in Law
Doug Burnetti is President and CEO of Burnetti, P.A.
Doug started his firm in the 90’s with just a $10,000 loan. The firm has now been around for 30 years and is renowned for their financial resources, trial experience, and reliable legal counsel.
Burnetti, P.A. is a full service personal injury law firm specializing in auto accident, medical malpractice, wrongful death, workers’ compensation and other personal injury claims. At Burnetti, P.A. they want clients to focus on healing from their injuries, not worrying about how they’ll be able to afford an attorney.
Connect with Burnetti, P.A. on LinkedIn: https://www.linkedin.com/company/burnetti-pa/
Visit Burnetti, P.A.: https://www.burnetti.com/
On This Episode, We Discuss...
- Transforming a $10,000 Loan into a Premier Personal Injury Law Firm
- Ensuring Exceptional Client Service Through Continuous Training
- Fostering a Culture of Trust and Empathy
- Team-focused Leadership
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