Wrapping up Season Two + a shameless plug for Medianet X IPRD crisis comms webinar

Wrapping up Season Two and a shameless plug for our upcoming webinar in partnership with Medianet

🦠 During this wrap-up of Season Two Co-hosts Jo Stone and Greer Quinn have heard from journalists and industry leaders about the way the pandemic is changing work lives, media content, newsworthiness and even shaping how our news is delivered.

🦠 It’s becoming clear that Covid-19 isn’t going away within the foreseeable future and businesses need crisis management plans that can adapt as quickly as mutant strains. So during this mini-episode, Greer and Jo also talk about an upcoming collaboration with Medianet to present a webinar with live Q+A on the topic “Crisis Communications for a Covid World”. Event link here: https://www.eventbrite.com.au/e/crisis-communications-for-a-covid-world-tickets-168883459975

COVID is the gift that keeps on giving.

Greer: We’ve found that even 18 months on, we’re still helping clients with crisis strategies and internal and external communications issues almost every month,” Greer says. The pandemic isn’t going away and if you think that because you’ve managed to dodge a COVID catastrophe so far that you’re in the clear, think again.

Jo: It’s awful because we sometimes get calls in the evenings or on the weekend from organisations desperately seeking PR help because a crisis never seems to happen during office hours during the week does it! And more often than not, they’ve never even thought ahead about how to handle adverse media coverage or a COVID-10-caused crisis.

Greer: In recent weeks we’ve seen influencers breaching COVID-19 restrictions for parties and brands then subsequently publicly dropping them. We’ve even seen well documented super-spreader events that have led to humiliation and reputation damage for attendees and organisers.

Jo: Yes, we’ve also seen organisations facing staff backlash over mandatory vaccinations.

Greer: So in this short podcast, we’re wrapping up Season Two with some of the top takeaways from our guests and we’ll end with our top three tips for PR crisis planning in the pandemic.

Jo: Let’s start with Andrew Drummond from AAP – that was a great insight into this vital Australian news wire service, which is a bit of a secret weapon to have in your PR tool kit.

Greer: The news deserts he was talking about across Australia are only broadening after all the COVID closures, so Andrew’s pitching brief will be a huge help if you want some AAP traction. NewsCorp’s AT Home magazine flipbook is a direct response to the pandemic and Editor Kelly Baker told us that PR people need to know that while it’s lifestyle-focussed, it’s still anchored in news values.

Jo: And it was magic talking to Mel Carrero from Spell – talk about a brand at the cutting edge. What they’ve been doing with content creation has been so innovative – there are a lot of ideas in that chat PR’s can learn from. It was also great to hear from Starts At 60 founder Bec Wilson. Her platform is the largest in the country for the over 60’s and there is a lot of pent up demand in the travel sector particularly so that’s a consumer group that shouldn’t be overlooked for lifestyle and travel products.

Greer: And of course, there was the interview with Daniel Doody from Studio 10. He was all about the media release and the pitch – and there are amazing national opportunities for the right story.

Jo: In each episode, we demystify a little bit of jargon from the media world – things like noddies, embargo and backgrounding and in this episode we are turning the tables a bit, but I guess the jargon term for this segment could be COVIDIOT – someone who ignores or breaks public health orders. And if you are in a comms role for any business or organisation, you know that it only takes one COVIDIOT to cause a crisis. So with this in mind, we thought we would give you the PR Darlings top three top tips for crisis communications plans in the era of COVID.

Greer: These are just a couple of the things we’ll be discussing in an upcoming webinar in collaboration with Australian media database company MediaNet on October 6, 2021, which is all about crisis communications, albeit with a COVID twist. Now, Medianet is a must-have service for PR firms – their database keeps you up-to-date with all the platforms, papers and programs in the Australian media, but also all the contacts you need. This brings us to our first crisis communications tip – making sure you have updated contacts. You need to know the journalists who are likely to be working in your patch. You don’t want to be scrambling for a mobile number at the last minute.

Jo: Updating contacts is also important for your internal team. ...