Headset Advisor Business Tech Reviews

In this episode of the Headset Advisor Tech Review Podcast, you'll learn about a wireless headset that's perfect for use in a Contact Center.
You'll find out what this headset can do that others cannot, and why that unique ability is helpful to Agents, and to Center Managers too.
It's not often that you come across a headset that breaks out of the tradional mold, but this is one wireless headset that does. So make sure to listen to the entire episode so you can find out what set this headset apart from all the others.
This episode is narrated by the Founder and CEO of Headset Advisor, Doug Merritt
Every once in awhile something new comes along that breaks out of the mold or ordinary, or traditional. In this Podcast, you'll find out about one such product in the Discover Adapt 30 Bluetooth wireless headset, and what makes it a headset like no other.
Let's start with how this headset can be worn. As you know, when you select a headset, that's the wearing style you get unless you pay to replace it for another. The Discover Adapt 30 can be worn over the head covering one ear, or, you can change it over to a dual ear wearing style. That's because this headset is modular, and it comes with both headbands.
And worth noting is the dual headband contains two live, active ear speakers, and not one that shares sound from one live speaker to a second, dead one. So, you get true binaural sound.
Having this flexibility is useful because sometimes you want to hear what's going on around you, in which case, you'd snap on the single ear headband. But, for those times when things get noisy which makes it hard to concentrate (and places a drag on worker productivity), then remove the single ear headband, and snap on the double ear band. You'll hear less of your background noise, concentrate better, and get more done in the process.
There are other things that make this a nice headset to consider for use in a Contact Center. The microphone is professional grade which means you'll sound professional on calls, and the noise canceling microphone will help eliminate unwanted background noise. So your callers won't struggle to hear you.
It comes with a USB adapter for use with the leading UC applications, and it gives you a better, steadier wireless connection compared to connecting via Bluetooth.
It comes with an industry leading 3-year warranty too. And before you dismiss this as inconsequential, consider that you'll be protected for a longer period of time against anything that might happen to the headset. This means that when the other brands warranty drops off, leaving you exposed to unexpected costs, the Adapt 30 keeps you covered, and protected against the costs of replacements or repairs. So you have longer peace of mind, and you save money too.
And if you'd like to save money on the Discover Adapt 30, make sure to use coupon code BLOG when shopping on our website, which is www.headsetadvisor.com. And if it's several that you need, we do have bulk pricing. Even if your budget is tight, you can still get the Discover Adapt 30 for your Contact Center, because we have an affordable headset lease program. Headsets start at just $2.00 per month, and that low monthly rate even includes replacement accessories, and your warranty never expires.
To learn more about the Discover Adapt 30, or any of our programs, reach out to us at headset advisor to speak to one of our helpful, and friendly California based Advisors. We've been assisting customers since 1994, and we'd love to help you too.

In this episode of the Headset Advisor Tech Review Podcast, you'll find out how the Plantronics HUB software, and the Poly LENS software differs. What do they both do, and which do you need? Have a listen to find out.
Use coupon code BLOG to get your best deal on a new headset when shopping on our webiste which is www.headsetadvisor.com
This episode is narrated by Doug Merritt, Founder and CEO of Headset Advisor
Headsets today, simply aren't the headsets of yesterday. Not only are they superior in just about every way, but you now have software to help make them even better.
In this episode, I'll talk about two of the many software programs that are available. In particular, I'll discuss the Plantronics HUB, and the Poly LENS. But first, you might wonder why the name differences, you know, Plantronics and Poly. Well, they're two of the same.
Not long ago, Plantronics acquired Polycom, which is a company well known for providing high quality audio and video equipment. The new company that emerged not only had an expanded product line, but also a new name; Poly. So, when you hear this name, you'll understand where it comes from.
The Plantronics HUB preceeded the LENS software. HUB is designed for use with legacy headsets such as the Savi line, and the CS500 series for example. Further, the HUB software is limited to use with headsets only. In other words, no other audio / video related devices are compatible.
With HUB you can perform firmware updates, customize ringtones, configure presence, choose a language for voice prompts, adjust device settings, receive visual mute and battery status, adjust HD audio and have easy access to pairing.
LENS, by comparison, is designed for more current models of devices, and LENS also allows you to use it with headsets, speakerphones, iP phones and video conferencing systems.
LENS is quite a bit different from HUB in that you can get automated device update notices so you'll know when an update is availabe. You can personalize your headset through settings, hear soundscape audio to help keep you distraction free and focused.
You also get a global view of all devices for simplified inventory control, device health and adoption, remote troubleshooting and updates, and LENS even reminds you when to take breaks, look away from your monitor and even rehydrate.
Mobile users also have a feature called Find MyDevice that always lets you know where it is.
So, to summarize, if you use legacy Plantronics headsets such as the Savi or CS500 series, you'll want to use the HUB software. But, if you use more current headset models, as well as some combination of speakerphones, Poly iP phones or video conferencing equipment, then LENS is your best bet.
If you have questions, or need some help, make sure to reach out to us at www.headsetadvisor.com, and click on the contact us tab at the top of the page. We've been helping customers since I started the company back in 1994, and that helping mindset continues today. We're experts, and we can make things easy for you, so don't hesitate.
To help save you money, here are some tips:
1. Use coupon code BLOG at checkout to get a nice discount
2. Trade-in old headsets for cash or credit. If you like, you can apply that cash or credit towards new headsets, which helps to lower your cost even further. And yes, you can combine the coupon code, and trade-in.
3. Tight budget? Why not lease your headsets instead? Headsets start as low as $2.00 per month, and they're always in warranty.

In this episode of the Headset Advisor Tech Review Podcast, you'll find out what to look for in a headset microphone when you're shopping around for new headsets. Because the truth is, they don't all sound the same, and they don't all give you what you need for use in business.
So have a listen, to find out the three most important things to look for in a headset microphone if you want to sound your best, and give your callers the best possible sound quality experience.
This episode is narrated by Doug Merritt, Founder and CEO of Headset Advisor.
Any headset that you might consider for business use varies. They vary in a number of ways, and one of those ways is in how it sounds. And you have to agree, that when you use a headset for buisness, sound matters. That's because you're either conveying information, or you're selling something, and in the process, you want your message to be heard. And that can't happen if the headset you're using isn't up to the task.
Headset microphones should be evaluated in three key areas;

1. How well you sound when you're talking on a headset
2. How well the headset microphone removes background noise.
3. And often overlooked, but highly important is how you sound when the microphone is working to remove noise. In other words, how you sound when there's noise going on around you.

Headsets come in all sizes and shapes, and for that matter, different price points too. Sound quality doesn't always mirror pricing which means just because you pay a lot, or a little for a headset, the sound you'll get is unpredicatable. We've tested some inexpensive headsets that do a good job at these three key areas. We've also tested headsets that cost a lot more, that are average at best in sound quality.
So how do you know what you'll get when you make a decision to buy a new headset for you, or your team? You can't go by name brands only, becasue as I mentioned, some fall short, even name brand products.
With nearly 30 years of headset experience, it would be my advice for you to try a headset in your place of work before deciding to buy it. Then, and only then will you really know how it will perform in your specfic workplace.
You could consult with others in your industry, or you could read reviews, but there's really no substitute for first hand knowledge that can only be obtained by sampling live in your environment. And if your vendor won't provide you with a headset to evaluate, then I'd suggest that you find yourself a new vendor to work with.
You want to sound crisp and clear on your calls, and that underscores the need for a great sounding headset microphone.
You don't want your callers hearing all that noise going on around you either. Whether you work from home, in an office, on the road, or at the local coffee shop, you have noise to content with. When your callers hear that noise, they get distracted, which takes them away from hearing your message clearly.
Believe it or not, many headsets struggle to keep you sounding clear when there's background noise. That's something you want to test before buying any headset. Some headsets have you sounding choppy or garbled when there's noise. Not the sound quality you need when on business calls.
If you have questions, or need some help, reach out to us at www.headsetadvisorcom. And if you're looking for headsets, make sure to use coupon code BLOG at checkout for a nice discount. We have bulk pricing available, a trade in program, and even a headset lease plan that includes accessories, and a warranty that doesn't expire. Headsets start at just $2.00 per month.

If you'd like to learn more about the 5 headsets discussed in this Podcast episode, check them out at www.headsetadvisor.com and make sure to use coupon code BLOG for a nice discount.
This episode of the Headset Advisor Podcast tackles the subject of the 5 best headsets for use with Microsoft Teams. And when you stop to consider how many different headsets are available, well, this took some thinking. In this podcast you'll find out:

• Which headset came out on top for quiet environments
• Which was best for loud environments
• The best wireless headset for quiet environments
• The best long range wireless headset
• And the best wireless headset for those who work in noisy offices

Just imagine trying to narrow down all the choice to arrive at a best of the best in these different categories. Well, here goes.
Best headset for quiet environments was the Jabra Evolve2 40. It's priced around $142.00 - $153.00, depending on the model selected. This is a wired, USB headset that's Teams compatible which allows you to take calls from the headset, and it's regarded as a mid-range model.
No software to download, and it offers simple plug and play connectivity. It's light too, at 3.9 ounces for the mono, and 6.6 for the duo model. Comfortable to wear all day. Good voice quality comes standard, decent noise canceling, and good sounding speakers.
Best for loud environments goes to the Poly Blackwire 8225 that runs about $179.00.
Great sounding mic, good noise canceling and a modern, great looking design. Comes in USB A, and USB C variants, and the popular feature of Active Noise Cancelation is standard. Interestingly, this feature is activated by pressing a button on the inline controller, which is unique. Soft ear cushions, and comfortable to wear all day long.
Best for quiet environments goes to Jabra Evolve2 65, priced around $260.00, this is a nice upgraded refresh from the former Evolve line. Pre-paired USB Adapter that allows for remote call answering convenience. 37 hours of talk time, recharges in 90 minutes, and 15 minutes on the charger yields 8 hours of battery life. Superb voice quality, and noise reduction, though it has no Active Noise Cancelation.
Best Long Range Wireless goes to Yealink WH66 for around $330.00. This headset kills wireless range at giving you as much as 300-500 feet. Most headsets give you 100 to 300. Comes with a 4 inch touch screen that's responsive, and easy to navigate, optional wireless phone charger, and 14 hours of battery life. Comes with 3 wearing styles; Mono, duo and convertible. Good noise reduction, but the microphone lacks richness. Speakers are less than premium
Best wireless for loud environments goes to the Jabra Evolve2 75 at around $385.00. 8 microphones that help delliver superb voice audio quality, and amazing noise reduction. When not needed, the mic stores out of sight into the earpiece. Comes with Active Noise Cancelation for enhanced concentration, and traditional wireless range of around 100 feet.
The Jabra Evolve2 75 is one of our more favorite headsets. It's modern looking, not too big, sounds awesome, and it's comfortable. Optimized for use with the leading UC platforms makes it a great choice.
Make sure to use coupon code BLOG when purchasing any of these amazing headsets on our website which is www.headsetadvisor.com so when checking out, reference coupon code BLOG, and you'll receive a nice discount on your oder, and who doesn't like discount? I know I do.

In this episode you'll learn about a Bluetooth wireless headset that's perfect for all your Zoom voice and video calls. Listen in to find out what makes this headset better than others so you'll always sound your best when on your calls.
You'll also find out about a discount you can use if you buy one of these headsets, and you'll also find out about a unique purchasing program only available through Headset Advisor. So make sure to listen to the entire episode so you get all the details.
This episode is narrated by Doug Merritt, Founder and CEO of Headset Advisor.
For a business to achieve name recognition to the level that pretty much everybody knows it, is not an easy task. But that's exactly what Zoom has accomplished.
Zoom went from a fairly recognizable name, to one that's achieved household name recognition status. We all know about being on a "Zoom call" and what that means. But when you're on those calls, what is the best device to use so you're heard loud, clear and professionally? How about the microphone and speakers that you find in any of the Laptops? Probably not your best option. Well, how about using a usb speakerphone? Better, but is it best? Not really. You could always get one of those cheap plug in goose neck mics, but that would put you in the lower rungs of the microphone food chain. So what's best? A high quality wireless headset.
I'm not referring to just any headset, I'm referring to a good one because you want to sound good on all your calls. Here's the headset for you.
The Orosound Tilde Pro
It gives you voice quality that's far superior to just about any other headset available. And the noise reducing microphone eliminates unwanted background noise so your callers will hear you, and not the sounds going on around you.
You get a battery that gives you 28 hours of talk time so you won't need to charge this headset every day. In fact, you may only need to charge it once a week. And when you're recharging, you can use the headset, where others will keep you waiting.
The Tilde Pro comes with a feature called Active Noise Cancelation, or ANC for short. ANC is designed to give the person wearing the headset control over the amount of noise they hear. You have 10 stages of noise control, so you can dial it up, or down, depending on how much you want to hear so you can keep focused on your work.
The Voice First feature allows you to have a face to face conversation, without the need to remove the headset. It can become very frustrating to keep taking off the headset throughout the day, but with Voice First, you just press a button to have a conversation.
The excellent noise canceling microphone is magnetically attached. You can use it, or remove it at will. It removes simply, and reattaches easy as well. So when on important calls, use the boom mic for the best sound quality. Then, when listening to music, remove it for a headphones look.
The ear cushions are interchangeable between those that go against the ear, and those that fully surround the ear. Either way, you get to choose the ones that are right for you. And the sound quality of the ear speakers are first rate. Truthfully, they sound extremely good, and though not to the level of Bose, for a business headset, the Tilde Pro sounds incredible.
The Tilde Pro also comes with a USB Adapter so you won't need to connect to your computer via Bluetooth, which can be unstable, and give you compromised sound quality. The USB adapter gives you a better connection, and better sound for use on all your Zoom calls.
Use coupon code BLOG to get a nice discount on your order when shopping on our website which is www.headsetadvisor.com. Trade in old headsets to save even more. And if the budget is tight, ask about our headset lease program.