Season 2, Episode 1: Creative Leadership and Community Engagement with Dusty Sutherland on Clubhouse

03/15/21 • 119 min

Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
Kick off Season 2 of our podcast with a standout episode from one of our Clubhouse sessions featuring Dusty Sutherland. Dive into an overload of creativity and leadership as Dusty shares his innovative strategies for building personal brands within a dealership. Learn how his unique marketing ideas, from salespeople creating their own signature burgers to using cardboard cutouts and lawn signs, help build a local following that translates into increased car sales and a beloved community presence. This session, rich with lively discussion and insightful contributions from various guests, also offered top book recommendations for anyone looking to enhance their leadership skills and business savvy.

Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598
Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969
Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

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Previous Episode

Season 1, Episode 30: Crafting the Ultimate Customer Experience: Strategies for Success

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Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
Dive into the essentials of customer experience in the auto sales industry with Episode 30 of "Dealer Process Secrets," featuring special guest Jose Fulgencio. This episode explores why "green peas" (new salespeople) can be your best asset when equipped with the right processes, and contrasts approaches like "Can I help you?" versus "I want to help you" to highlight their impacts on customer relations. We also discuss the benefits of creating top producers within your team instead of relying solely on external hires. Additionally, the conversation delves into why treating your dealership’s sales department like an assembly line is becoming increasingly vital. Join us to uncover practical strategies that can transform your dealership into a top performer by enhancing every facet of the customer experience.

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Next Episode

Season 2, Episode 2: Language and Perception: Navigating Tough Conversations Live on Clubhouse

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Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
Join us for Episode 32, broadcast live on Clubhouse, where we tackle the challenging topics of language and perception. This discussion delves into how our words and the way we perceive the world impact our relationships and business interactions. Explore the subtleties of communication that can make or break connections within any professional setting. This episode offers a platform for open, honest dialogue on how to effectively use language to foster understanding and respect in diverse environments. Don't miss out on this opportunity to enhance your communicative approach and broaden your perceptual insights in both your personal and professional life.
Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598
Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969
Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Support the show