Dealer Process Secrets

Philip J. Cheatham

Welcome to "Dealer Process Secrets," your essential podcast for mastering the complexities of the dealership industry. Hosted by Philip Cheatham alongside his seasoned co-hosts, Sterling Brown & Jose Fulgencio, this hour-long show dives deep into the strategies that elevate ordinary dealerships into extraordinary market leaders.
Each episode is a dynamic exploration of both innovative sales floor tactics and high-level executive strategies. Philip, Jose, and Sterling leverage their diverse expertise to deliver insights that not only enhance sales and operational efficiency but also transform dealership culture and customer satisfaction.
Tune in to transform your professional approach with actionable insights that are immediately applicable. If you value the perspectives and strategies discussed, please support us by leaving a review and considering how our tailored services at Central Desking could benefit your business operations. Your feedback helps us grow and continue delivering top-tier content tailored for dealership success. Subscribe, engage, and let us help you turn industry secrets into your competitive edge. Join us on "Dealer Process Secrets" and be part of redefining success in the automotive industry.
Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598
Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969
get 10% off at our sponsor shop where you can get stuff for your car or to give to your customers https://mycarstuff.shop/

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Top 10 Dealer Process Secrets Episodes

Goodpods has curated a list of the 10 best Dealer Process Secrets episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Dealer Process Secrets for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Dealer Process Secrets episode by adding your comments to the episode page.

Season 5, Episode 18: Fraud Exposed: Spotting Scams Without Sacrificing Profits!

Dealer Process Secrets

09/18/24 • 64 min

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In Dealer Process Secrets Season 5, Episode 18, Philip, Sterling, and Jose tackle the growing threat of fraud in the dealership world. They share firsthand stories of how fraud can slip through the cracks and reveal the key red flags every dealer needs to spot. While discussing essential preventative measures that can safeguard your business, the hosts emphasize the fine line between being cautious and losing focus on profitability. They dive into how being overly wary of fraud can sometimes pull you away from critical profit-making activities, but also explain why staying vigilant is absolutely crucial. Tune in to learn how to protect your dealership from scams without compromising on your bottom line!

Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598
Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969
Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

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Season 5, Episode 3: Building Leaders from Within: Cultivating a Culture for Success

Dealer Process Secrets

07/05/24 • 63 min

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Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
In this insightful episode of "Dealer Process Secrets," hosts Philip Cheatham, Sterling Brown, and Brian Steele delve into the critical mindset required for building successful individuals within our dealerships. They explore the importance of promoting from within and the cultural practices necessary to cultivate and protect a leadership pipeline. Listen as they share strategies on nurturing talent, fostering a supportive and growth-oriented environment, and ensuring that the culture of the dealership supports the development of future leaders from scratch. This episode is a must-listen for anyone interested in the long-term success and sustainability of their dealership's leadership team.

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Season 4, Episode 26: The Perfect F+I Process Part 2: An Inside Look

Dealer Process Secrets

06/11/24 • 106 min

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Discover how painting vivid pictures at every step of the process can transform customer interactions and enhance engagement. From advanced negotiation tactics to customer engagement techniques, Philip, Brian, and Sterling share their secrets to making complex financial products relatable and understandable. They illustrate how creating compelling narratives around each product can boost customer satisfaction and increase profitability.

Learn how to:

Paint clear and compelling pictures of each F+I product, making them relatable and easy to understand for customers.

Use storytelling to highlight the value and benefits of financial products.

Implement advanced negotiation tactics that prioritize customer trust and transparency.

Engage customers effectively throughout the F+I process, from initial presentation to final agreement.

Whether you're looking to boost customer satisfaction or increase profitability, this episode is packed with actionable insights and expert advice. Don’t miss out on learning from the best in the business!

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Season 5, Episode 1: The Competitive Edge: Cultivating Healthy Competition in Dealerships

Dealer Process Secrets

06/28/24 • 55 min

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In this inaugural episode of Season 5, hosts Philip Cheatham, Sterling Brown, and Brian Steele dive into the crucial topic of fostering healthy competition within dealerships. They explore innovative strategies to generate productive competition among team members, highlighting how it can drive performance and motivation. The trio also examines potential pitfalls where competition can go wrong, leading to negative outcomes such as resentment or unethical behavior. Throughout the episode, they offer practical tips on carefully navigating competitive dynamics, ensuring that the positive aspects of competition are harnessed while mitigating any adverse effects. Tune in to learn how to create a balanced and thriving competitive environment that boosts dealership success.

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Season 2, Episode 12: F+I Superheroes - The Unsung Heroes of Auto Sales

Dealer Process Secrets

06/12/21 • 39 min

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Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
In Season 2, Episode 12, Philip Cheatham returns to lead an engaging discussion on the pivotal role of Finance and Insurance (F+I) professionals in the automotive sales industry. Dubbed as 'F+I Superheroes,' these specialists are crucial in driving dealership profitability and customer satisfaction. This episode, streamed live on Clubhouse, celebrates their expertise, highlights the unique challenges they face, and explores the skills that set top performers apart. Tune in to gain a deeper appreciation of these essential players in the auto sales process and learn how their contributions shape the success of dealerships.

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Season 5, Episode 21: First Pencils & Advanced Negotiation Strategies

Dealer Process Secrets

10/08/24 • 54 min

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In this episode, hosts Sterling, Jose, and Philip dive deep into the art of the “first pencil” and share expert insights on how to effectively structure, disclose, and negotiate deals. They explore advanced strategies that not only boost gross profits but also create more opportunities to close deals faster. Whether you’re looking to refine your initial offer or master the negotiation process, this episode delivers actionable advice that can significantly shorten deal times while maximizing your results.

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Season 2, Episode 17: A Look into the Future: Trends Shaping Tomorrow

Dealer Process Secrets

07/16/21 • 27 min

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Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
Season 2, Episode 17 of our podcast takes you on a journey into the future, exploring emerging trends and innovations that are set to reshape industries. Dive deep into discussions about technological advancements, societal shifts, and economic changes that will influence the way we live and work. Our hosts and guest experts analyze predictions and scenarios, providing listeners with insights into the challenges and opportunities that lie ahead. Tune in to equip yourself with knowledge that can help you anticipate and navigate the future more effectively.

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Season 2, Episode 14: Always Be Learning - The Key to Continuous Improvement

Dealer Process Secrets

06/29/21 • 22 min

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Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
Dive into the importance of lifelong learning in Season 2, Episode 14, streamed live on Clubhouse. This episode explores how adopting a mindset of continuous learning can dramatically enhance personal and professional growth. Join the discussion as industry experts share their experiences and strategies for staying ahead in an ever-evolving world, emphasizing the benefits of consistently updating skills and knowledge. Whether you're looking to advance in your career, adapt to new technologies, or simply enrich your life, this episode provides valuable insights on why you should always be learning.

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Season 5, Episode 13: Mastering the Used Car Market: Part Two – Advanced Insights and Strategies

Dealer Process Secrets

08/16/24 • 85 min

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In this continuation from the previous episode, hosts Philip, Sterling, and Jose delve deeper into the world of used cars. Building on the foundational insights shared earlier, they explore advanced strategies and techniques that distinguish the best in the business. Tune in for a thought-provoking discussion packed with actionable advice and deeper insights into maximizing success in the used car market.

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Season 5 Episode 22: First Pencil Negotiations & My Dog’s Secret to Closing Deals

Dealer Process Secrets

10/15/24 • 45 min

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In this episode of Dealer Process Secrets, Philip Sterling, Jose, and the team drop major negotiation strategies on first pencils, while a special guest—my dog—makes an appearance and steals the show! Jose asks a game-changing question about disclosing pencils, and we gear up for a lively discussion with surprising insights. You won’t want to miss the dog’s unique contribution to closing deals!

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FAQ

How many episodes does Dealer Process Secrets have?

Dealer Process Secrets currently has 117 episodes available.

What topics does Dealer Process Secrets cover?

The podcast is about Car, Training, Strategies, Marketing, Management, Auto, Podcasts, Automotive, Sales, Business, Industry, Innovation, Trends and Careers.

What is the most popular episode on Dealer Process Secrets?

The episode title 'Season 3, Episode 1: F+I Pay Structures: Insights from a Facebook Query' is the most popular.

What is the average episode length on Dealer Process Secrets?

The average episode length on Dealer Process Secrets is 53 minutes.

How often are episodes of Dealer Process Secrets released?

Episodes of Dealer Process Secrets are typically released every 5 days, 2 hours.

When was the first episode of Dealer Process Secrets?

The first episode of Dealer Process Secrets was released on Oct 10, 2020.

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Dealer Process Secrets

Philip J. Cheatham

Top 10 Dealer Process Secrets Episodes

FAQ

How many episodes does Dealer Process Secrets have?

What topics does Dealer Process Secrets cover?

What is the most popular episode on Dealer Process Secrets?

What is the average episode length on Dealer Process Secrets?

How often are episodes of Dealer Process Secrets released?

When was the first episode of Dealer Process Secrets?

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