Season 1, Episode 20: Perfecting the Pitch: Why Your 2nd Face/T.O. Process Falls Short

01/25/21 • 18 min

Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
In Episode 20 of "Dealer Process Secrets," Philip Cheatham, Brian Steele, and Sterling Brown dissect why the 2nd Face/T.O. (Turn Over) process often fails to meet expectations in many dealerships, and how you can drastically improve it. This insightful discussion covers the top three reasons behind the shortcomings of this crucial sales step and provides expert strategies to enhance its effectiveness. Whether it’s refining communication techniques, improving customer interaction, or optimizing sales tactics, this episode offers valuable tips to refine this process. Tune in to learn how to turn these pivotal moments into opportunities for closing deals more effectively and boosting your dealership’s success.

Stay Ahead of the Curve: Follow 'Dealer Process Secrets' on Facebook for Exclusive Insights and Tips to Boost Your Dealership's Performance! https://www.facebook.com/profile.php?id=100060243223598
Dive into Success: Stream 'Dealership Process Secrets' Audiobook for Free! https://www.philipcheatham.com/optin1605827423969
Gain an Edge with Philip Cheatham: Dive into Articles Packed with Expert Insights and Proven Strategies for Automotive Excellence! https://www.theautomotivesoftware.com/optin1605824562615

Your reviews fuel our show! If you love diving into the world of automotive excellence with a touch of humor, please take a moment to leave us a review. Follow 'Dealer Process Secrets' to stay updated with all our engaging content and keep the insights rolling in!

**Hashtags:** #DealerProcessSecrets #AutoSales #SalesProcess #CustomerEngagement #SalesImprovement #DealershipSuccess

Support the show

Send us a text

**Hashtags:** #DealerProcessSecrets #AutoSales #SalesProcess #CustomerEngagement #SalesImprovement #DealershipSuccess

Support the show

Previous Episode

Season1, Episode 19: The Elite Follow-Up Strategy: What Top Dealerships Do Differently

Send us a text

Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
Discover the follow-up techniques that set top-performing dealerships apart in Episode 19 of "Dealer Process Secrets." Join hosts Philip Cheatham, Brian Steele, and Sterling Brown as they reveal the specialized follow-up processes that elite dealerships execute consistently to maintain high customer satisfaction and repeat business. Learn how these strategies enhance customer engagement, drive sales, and foster long-term loyalty. Whether you're looking to refine your current methods or implement new practices, this episode provides actionable steps to elevate your dealership's follow-up game starting today. Don’t miss out on these industry secrets that could transform your approach and boost your performance.

Support the show

Next Episode

Season 1, Episode 21: Enhancing Engagement: Advanced Tactics for Your 2nd Face/T.O. Process, Part II

Send us a text

Transform Your Sales Floor: Explore Central Desking's Daily Desk—Game-Changing Gamification and Ultimate Follow-Up Await! Click to Elevate Your Team's Performance! https://www.centraldesking.com/home1
Level Up with Philip Cheatham: Drive Transformation in Your Dealership with Expert Insights. Click to Connect and Propel Your Business Forward! https://app.minnect.com/expert/PhilipCheatham
Continue the journey to mastering the 2nd Face/T.O. process in Part II of our deep dive on "Dealer Process Secrets." Philip Cheatham, Brian Steele, and Sterling Brown explore advanced techniques and adjustments that can dramatically improve this critical phase of the sales process. Building on the foundations laid in Part I, this episode delves deeper into innovative strategies to strengthen rapport, streamline transitions, and maximize deal closure rates. Learn how to apply these techniques in real-time to captivate customers and secure more sales. Don’t miss these expert insights that could redefine success at your dealership.

Support the show