Is It OK to Retweet Yourself? | Ep. 20

What is a CRM? Why do you need one? What can you do with a CRM? Which one should you use?

If you've explored getting yourself a CRM and have all these questions, tune in to hear the Coinbound team share their experience with various CRMs, what they use theirs for, and why one can help your company.

Mentioned:

Hubspot: https://www.hubspot.com/

Salesforce: https://www.salesforce.com/

ActiveCampaign: https://www.activecampaign.com/

Zoho: https://www.zoho.com/

Ty's Show Notes

According to a study by Gartner: CRM is predicted to be the largest area of spending in enterprise software by 2021.

It's impossible to manage every contact manually and if you try to do so youll become incredibly overwhelmed and things will slip through the cracks

Points:

• What is a CRM?
  Database for clients/customers/contacts
  Helps you see all of your clients interactions with your products in one easy place like emails, web page visits, etc.
  

Questions/Structure:

• What is a CRM?
  "Customer relationship management"
  Database for clients/customers/contacts
  Helps you see all of your clients interactions with your products in one easy place like emails, web page visits, etc.
  
• Why do you need a CRM?
  Its impossible to manage every contact manually and if you try to do so youll become incredibly overwhelmed and things will slip through the cracks
  Better serve your customers by segmenting and automating
  Most have free options. Nothing to lose.
  
• What are the top CRMs (and which have we used)?
  Hubspot
  Salesforce
  ActiveCampaign
  Zoho
  

If you have questions shoot us an email at [email protected] or on Twitter and tell us your needs and we'll point you in the right direction.

Links:

• https://www.forbes.com/sites/bobevans1/2017/05/23/in-marc-benioffs-race-to-20-billion-these-4-engines-are-driving-salesforces-growth-cloud-wars/#2deb47ad7781

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