Inspirational Leadership Lessons from the Happiest Place on Earth w/ Dan Cockerell
11/17/22 • 53 min
Being a successful business leader requires more than just making a profit. It's about hiring the right people, training them well, and treating them with respect.
It's about finding ways to infuse passion and wonder into their work to create memorable customer experiences. And it's about building relationships - with team members, customers, and the community.
In this episode of Bippity Boppity Business, former VP of Magic Kingdom, Dan Cockerell, shares his insights on what it takes to be a successful business leader.
He discusses the importance of having a common purpose, the power of storytelling, and the need to build relationships.
Rita Richa [Our Host] and Dan have a magical discussion about:
•Why Dan Cockerell believes that having a common purpose is important for keeping a culture together.
• How hiring the right people, training them well, and treating them with respect is key to being a successful leader.
• The reason Disney uses storytelling to connect with their audience and inspire them to take action AND is something that businesses of all sizes can adapt to fit their own needs
• Stories are memorable, and by sharing them, businesses can create an emotional connection with their customers
•Leaders should encourage their team to find ways to infuse passion and wonder into their work to create memorable experiences for customers- by involving the team in the creation process and being open-minded to new ideas.
• How leaders can make a difference by respecting and valuing diversity among team members, listening to everyone's point of view, and giving them a chance to express themselves candidly.
• What to do to create a super fan of your business, service or product. [Hint: you need both consistency (the science) as well as an emotional connection (the art).]
Dan’s advice is timely and relevant for business leaders of all sizes. By following his advice, you can create a culture of excellence in your organization and inspire your team to reach new levels of success!
Tune in to every conversation about making magic in business on Apple Podcasts, Spotify, and Google! Leave a rating and review so we can keep making magic!
Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.
Connect with Rita:
Visit her website: https://bippityboppitybiz.com
Connect with her on LinkedIn: www.linkedin.com/in/ritaricha
Do you have a podcast you want to create, rebrand, or grow? Discover Rita’s NEW podcast consulting company, Reignite Media. Be sure to stick around for the Disney Rapid Fire Questions segment! You definitely won’t want to miss Dan’s creative answers!
Do you wish to connect with our special guest?
Connect with Dan Cockerell @ Cockerell Consulting:
Dan’s LinkedIn: https://www.linkedin.com/in/dancockerell/
Dan’s Instagram: https://www.instagram.com/dancockerell/
Dan’s Website: https://dancockerell.com/
Dan’s Email: [email protected]
Being a successful business leader requires more than just making a profit. It's about hiring the right people, training them well, and treating them with respect.
It's about finding ways to infuse passion and wonder into their work to create memorable customer experiences. And it's about building relationships - with team members, customers, and the community.
In this episode of Bippity Boppity Business, former VP of Magic Kingdom, Dan Cockerell, shares his insights on what it takes to be a successful business leader.
He discusses the importance of having a common purpose, the power of storytelling, and the need to build relationships.
Rita Richa [Our Host] and Dan have a magical discussion about:
•Why Dan Cockerell believes that having a common purpose is important for keeping a culture together.
• How hiring the right people, training them well, and treating them with respect is key to being a successful leader.
• The reason Disney uses storytelling to connect with their audience and inspire them to take action AND is something that businesses of all sizes can adapt to fit their own needs
• Stories are memorable, and by sharing them, businesses can create an emotional connection with their customers
•Leaders should encourage their team to find ways to infuse passion and wonder into their work to create memorable experiences for customers- by involving the team in the creation process and being open-minded to new ideas.
• How leaders can make a difference by respecting and valuing diversity among team members, listening to everyone's point of view, and giving them a chance to express themselves candidly.
• What to do to create a super fan of your business, service or product. [Hint: you need both consistency (the science) as well as an emotional connection (the art).]
Dan’s advice is timely and relevant for business leaders of all sizes. By following his advice, you can create a culture of excellence in your organization and inspire your team to reach new levels of success!
Tune in to every conversation about making magic in business on Apple Podcasts, Spotify, and Google! Leave a rating and review so we can keep making magic!
Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.
Connect with Rita:
Visit her website: https://bippityboppitybiz.com
Connect with her on LinkedIn: www.linkedin.com/in/ritaricha
Do you have a podcast you want to create, rebrand, or grow? Discover Rita’s NEW podcast consulting company, Reignite Media. Be sure to stick around for the Disney Rapid Fire Questions segment! You definitely won’t want to miss Dan’s creative answers!
Do you wish to connect with our special guest?
Connect with Dan Cockerell @ Cockerell Consulting:
Dan’s LinkedIn: https://www.linkedin.com/in/dancockerell/
Dan’s Instagram: https://www.instagram.com/dancockerell/
Dan’s Website: https://dancockerell.com/
Dan’s Email: [email protected]
Previous Episode
How To Create a Brand People Will Love (Disney Imagineering Secrets) w/ Theron Skees
Theron Skees is a highly adaptive, solution-oriented creative executive with 30 years experience assembling and leading multi-disciplined, cross-functional teams for both domestic and international projects in the Themed Entertainment Industry.
A veteran of Walt Disney Imagineering, he has led diverse concept, design and construction projects from hundreds of millions to multiple billions of dollars in a wide variety of experience types all over the world.
The requirements for theme parks, hotels and attractions are different than retail, dining, entertainment and cruise ships, however, he applies the same story-based approach to connect the brand to the consumer in lasting ways.
Disney is synonymous with family entertainment, and their parks reflect that commitment to quality.
Whether it's the care taken to create an immersive environment or the focus on customer service, Disney sets the standard for the themed entertainment industry.
For Theron, it's all about creating an emotional connection between the brand and the customer.
That's what innovative design is all about. It's not just about making something look pretty; it's about creating an experience that will stay with people long after they've left your park or attraction. When done right, that connection can last a lifetime.
On this episode of Bippity Boppity Business our host, Rita Richa and guestTheron Skees, Owner and CCO @ The Designer's Creative Studio, discuss:
- Storytelling in business, inspired by Disney
- How to connect your brand to an audience
- Excellent CX, infusing wonder in the work and experience
- How to continually create/innovate in a saturated market/ building selling experiences
Want to learn more about the magic of branding behind the scenes to apply to YOUR business? If yes, then this episode is for you!
Be sure to stick around for the Disney Rapid Fire Questions segment! You definitely won’t want to miss Adam's creative answers!
Do you wish to connect with our special guest?
Connect with Theron Skees @: https://linktr.ee/designers.creative.studio
Theron's LinkedIn: https://www.linkedin.com/in/theronskees/
Website: https://www.designerscreativestudio.com/
Tune in to every conversation about making magic in business on Apple Podcasts, Spotify, and Google! [Leave a rating and review so we can keep making magic! ;)]
Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.
Have guest ideas or would like to be interviewed?
Connect with Rita:
Visit her website: https://bippityboppitybiz.com
Connect with her on LinkedIn: www.linkedin.com/in/ritaricha
Email: [email protected]
Do you have a podcast you want to create, rebrand, or grow? Discover Rita’s NEW podcast consulting company, Reignite Media.
This episode of Bippity Boppity Business was produced by Reignite Media.
Next Episode
The Magic of Aligned Leadership: Cultivating High-Quality Leadership, Culture, and Service w/ Michelle Baker
Whether you’re an aspiring leader or a seasoned leader, there’s always more to learn, hone, and achieve. In any field, but particularly in business, leadership is a privilege that must be treated as such. It takes strength, courage, and constant personal development to be a successful leader. Not to mention, it takes a lot of self-care to avoid burnout!
This episode is dedicated to future leaders, seasoned leaders, and the leadership advice that can take you from your first leadership role to your final.
Our guest is a former Director of The Disney Institute where she led on-stage facilitators and collaborated with leading organizations across the world on leadership, culture, and service. Prior to that, she worked for the opening team at Disney Cruise Line. With 25+ years of experience working with Disney, her wisdom is sure to rub off on you throughout this episode!
Listen in as Rita welcomes Michelle Baker, Co-Founder and CEO of Stoneledge Enrichment, to have a magical discussion about cultivating high-quality leadership, culture, and service in your business.
In this episode, Michelle and Rita discuss:
- How Michelle got started working at Disney & How her Disney career evolved into entrepreneurship.
- The power of networking in achieving your dream leadership position.
- Valuable leadership lessons learned from working in customer service/customer experience roles.
- How to inspire creativity and collaboration in your team.
- Self-care and personal development for leaders (or as Michelle calls it, “calming inner chaos”).
- Advice for future leaders and seasoned leaders.
Be sure to stick around for the Disney Rapid Fire Questions segment! You definitely won’t want to miss Michelle’s fantastic answers!
Do you wish to connect with our special guest?
Connect with Michelle on LinkedIn: https://www.linkedin.com/in/michellebakerkusala
Visit her website: https://stoneledgeenrichment.com
Tune in to every conversation about making magic in business on Apple Podcasts, Spotify, and Google! Leave a rating and review so we can keep making magic!
Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.
Connect with Rita:
Visit her website: https://bippityboppitybiz.com
Connect with her on LinkedIn: www.linkedin.com/in/ritaricha
Do you have a podcast you want to grow?
Discover Rita’s NEW podcast consulting & production company, Reignite Media: https://www.linkedin.com/company/reignite-media
If you like this episode you’ll love
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