1157: 3 Ways to Master Customer Engagement w/ Scott Kooken

In this episode we talk to Scott Kooken, President at Links Unlimited. Scott shares 3 specific ways to make it easier on your end users to engage with your brand: 1) Think about all engagement points--not just customers, but investors, vendors & others 2) Don't fall into the trap of a cookie cutter approach 3) Think about the big picture of your customer's experience & offer suggestions about what each step could look like. Want to get a no-fluff email that boils down our 3 biggest takeaways from an entire week of B2B Growth episodes? Sign up today: http://sweetfishmedia.com/big3 We'll never send you more than what you can read in < 1 minute.