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All Things Telesales - EP 52 - Judi Glova - 3 Habits to Reduce Stress and Increase Productivity

EP 52 - Judi Glova - 3 Habits to Reduce Stress and Increase Productivity

06/27/20 • 26 min

All Things Telesales

Judi Glova is a speaker, trainer, and executive coach who helps people to unlock their potential by using mindful connections and help them to achieve their goals.

Judi has dedicated her life to helping other high-achieving professionals tune into their intuition in business and leadership.

She teaches us about how we can reduce stress and change it into good stress, let go of our emotions to unlock our potential

3 habits that we can leave to reduce stress from our brain and be really productive

  1. Resist change lot of us hold on to the past
  2. Inner criticism
  3. Trying to please everyone

Key points:

  • We never truly have enough control about changing things
  • Thoughts and feelings change but your conscious awareness is who you are, you are the awareness of your thoughts.
  • Detach yourself from the outcome to get there.
  • Learn to let go of things in terms of self-criticism

3 hooks that keep us stuck in this pattern

  1. We tell ourselves a story and we believe it
  2. We are just staying in our head
  3. We take it personally

QUOTES:

Superpowers become kryptonite when we overuse them

learn your leadership style -Judi Glova

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.

You can learn more about Balto HERE

Read a case study HERE

Or partner with Balto and make some side cash HERE

ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.

Judi Glova

website

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Judi Glova is a speaker, trainer, and executive coach who helps people to unlock their potential by using mindful connections and help them to achieve their goals.

Judi has dedicated her life to helping other high-achieving professionals tune into their intuition in business and leadership.

She teaches us about how we can reduce stress and change it into good stress, let go of our emotions to unlock our potential

3 habits that we can leave to reduce stress from our brain and be really productive

  1. Resist change lot of us hold on to the past
  2. Inner criticism
  3. Trying to please everyone

Key points:

  • We never truly have enough control about changing things
  • Thoughts and feelings change but your conscious awareness is who you are, you are the awareness of your thoughts.
  • Detach yourself from the outcome to get there.
  • Learn to let go of things in terms of self-criticism

3 hooks that keep us stuck in this pattern

  1. We tell ourselves a story and we believe it
  2. We are just staying in our head
  3. We take it personally

QUOTES:

Superpowers become kryptonite when we overuse them

learn your leadership style -Judi Glova

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.

You can learn more about Balto HERE

Read a case study HERE

Or partner with Balto and make some side cash HERE

ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.

Judi Glova

website

Support the show

Previous Episode

undefined - EP 51 - Brian Kurtz - How to Overdeliver over the Phone

EP 51 - Brian Kurtz - How to Overdeliver over the Phone

Overdeliver author, a phone pro, and the Titan of Direct marketing is here today, Brian Kurtz. Brian teaches us on how to treat a customer and overdeliver and how to improve your phone sales game.

Brian tells us about how his 95-year-old mother uses telemarketing

Key points:

  • The customer is always right and at the end of a complaint make sure they are happy.
  • It is a lot harder to get a new customer than to keep an old customer
  • If you get a call late at night it's usually the customer complaining
  • Don't spill out too much info or it gives them a feeling of a stalker
  • You should never need to pretend to be authentic
  • Personal development should be in place to be a great marketer

Quotes:

The telephone is an offline medium that is not used much as it should be or could be but it is overused and abused by some people too -Brian Kurtz

Two rules of customer service:

1. The customer is always right

2. Look at rule no 1

Developing your knowledge base whom you want to learn from

The mentor you are looking for is you in terms of values and things you want in your life

The five ways we get paid

Your mentors choose you and you don't choose your mentors

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.

You can learn more about Balto HERE

Read a case study HERE

Or partner with Balto and make some side cash HERE

ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.

Brian Kurtz

Website

Books

95 Years of life time value-Blog

Support the show

Next Episode

undefined - EP 53 - Nathan Hirsch - How to Scale Using VA's

EP 53 - Nathan Hirsch - How to Scale Using VA's

Nathan Hirsch - an Amazon seller who was frustrated with not getting proper people to work, discovered virtual assistants when he was in college. He then went on to build FreeeUp a VA operated firm that was also a platform for creators to find work. Sold it to one of his clients and created a new company called outsource school where people can buy courses on how to hire VA for specific things and how to build Standard Operating Procedures for business.

Key points:

Create an organic blueprint with your business

Come up a way to add value to people

Rolan Fraiser -Epic challenge: - teaches us about Buying Businesses

Nathan’s Tips on Expanding Business

  • Having an affiliate
  • Get on a podcast
  • Partnership with people with the same community
  • Networking with new entrepreneur every day
  • Going after influencers
  • Linked in

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.

You can learn more about Balto HERE

Read a case study HERE

Or partner with Balto and make some side cash HERE

ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.

Nathan Hirsch

Website -Outsource school

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