
All Things Telesales
Jake Lynn

1 Creator

1 Creator
If the Phone is Your Weapon, then THIS is YOUR Podcast! We’re a tribe of Telesales professionals who believe in Compassion Before Commission. We’re empowering the call coaching experience by starting with the person in sales “person.” When we take care of the person, the calls take care of themselves. Powered by Balto.ai
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Top 10 All Things Telesales Episodes
Goodpods has curated a list of the 10 best All Things Telesales episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to All Things Telesales for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite All Things Telesales episode by adding your comments to the episode page.

EP 25 - Sahil Mansuri - A Place for the Person in Salesperson
All Things Telesales
03/05/20 • 29 min
SHOW NOTES
Join Sahil Mansuri, Bravado CEO, as he talks about Product Market Fit and building Bravado. Sahil Mansuri, CEO of Bravado, speaks on the ebb and flow of sales and the impact it has on sales professionals. Sahil and his team at Bravado help sales professionals build portfolios to showcase their work accomplishments and build their brand.
Are you looking to build a community as a sales professional? Well, Bravado is a place where sales professionals can build community, establish a tribe to share their experiences and collaborate. Sahil gives a walkthrough about “the fluff,” original content and credibility on LinkedIn, mental health and sales, females sales and diversity, the myth of “the lone wolf salesperson,” and much more.
QUOTES
• “If you have any suspicion you have product-market fit, you don’t have product-market
fit.” – Sahil Mansuri
• “When you have product-market fit, you product it breaking in every place you can
imagine it because people are using it so much more...” – Sahil Mansuri
KEY POINTS
• Bravado.co
• Building a community amongst sales professionals
• “The Fluff”
• SDR & AE
• Mental Health and sales
• Girls Club and Lauren Bailey
• Bravado Team
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.
Follow Sahil Mansuri
• LinkedIn: https://www.linkedin.com/in/sahilmansuri
• BRAVADO:
o LinkedIn: https://www.linkedin.com/company/wearebravado?trk=public_profile_topcard
_current_company
o Website: https://bravado.co

EP 52 - Judi Glova - 3 Habits to Reduce Stress and Increase Productivity
All Things Telesales
06/27/20 • 26 min
Judi Glova is a speaker, trainer, and executive coach who helps people to unlock their potential by using mindful connections and help them to achieve their goals.
Judi has dedicated her life to helping other high-achieving professionals tune into their intuition in business and leadership.
She teaches us about how we can reduce stress and change it into good stress, let go of our emotions to unlock our potential
3 habits that we can leave to reduce stress from our brain and be really productive
- Resist change lot of us hold on to the past
- Inner criticism
- Trying to please everyone
Key points:
- We never truly have enough control about changing things
- Thoughts and feelings change but your conscious awareness is who you are, you are the awareness of your thoughts.
- Detach yourself from the outcome to get there.
- Learn to let go of things in terms of self-criticism
3 hooks that keep us stuck in this pattern
- We tell ourselves a story and we believe it
- We are just staying in our head
- We take it personally
QUOTES:
Superpowers become kryptonite when we overuse them
learn your leadership style -Judi Glova
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.
Judi Glova

EP 88 - Rob Liano - Asking for referrals
All Things Telesales
10/20/21 • 27 min
Rob Liano is not only one of my best friends and mentors but he's a Telesales Trainer, Coach, and Consultant, Best Selling Author, Keynote Speaker, Ready to Rock!
From Rob
If your sales force needs effective telesales strategies designed to qualify and close more sales, lower your CPA and gain more referrals, I can make it rain.
I never planned on getting into sales. I was a drummer with dreams of being a rockstar. Music was all I needed, well, until I realized I also needed to make money. To do so, I followed in my dad's footsteps taking a job selling vacuums, door to door. It sucked! Well, I sucked, because I didn't know what I was doing. But after attending the way too early 7:30 AM meetings, I learned sales skills and miraculously started to "drum up" business.
But I was a musician so it was just cash. I eventually went on tour and performed on TV and radio, and it was awesome! When the tour ended, the reality of having no income hit me. Basically, I went from signing autographs to signing bad checks and almost went bankrupt. Since sales was the only other career I was good at, I decided "I'm going back into sales."
That's when the love affair started. Through avid study, trial and error, and innovative thinking, my skills steadily improved. I discarded archaic tactics while cultivating insight that was simple, logical, and uncommonly effective. Serving prospects became euphoric to me.
And then the breakthrough happened!
My methodologies allowed me to change the face of insurance sales. I revolutionized an industry whose primary focus was product knowledge but lacked sales training. My modern telesales process became the catalyst to agents and agencies becoming multi-million-dollar producers. Those results inspired me to take the show on the road, branching out into all sales industries.
They say I'm genuine, enthusiastic, and funny, I say I'm results-driven, and getting results is all that matters. Plus, I like to be center stage, so speaking and training is a natural fit. I'll even ditch the leather pants and wear a suit upon request. ; )
Are you ready to rock? Get in touch and let's chat.
At your service,
Rob Liano

EP 42 - Jeff Fenster - Make Friends and Have Fun
All Things Telesales
05/14/20 • 24 min
Maximizing time and finding the right cadence is key to stabilizing and balancing as an entrepreneur. Through his passion for startups and starting new companies, Jeff Fenster is bringing people together to achieve remarkable results. Jeff delves into the benefits of setting goals, disrupting the business market, and building relationships. Jeff is a Serial Entrepreneur and Instructor with the Forbes School of Business Technology.
QUOTES
- You lose sight of the path if you focus too broad – Jeff Fenster
- A good leader understands their limitations and weaknesses – Jeff Fenster
- If you are fearful of your industry hitting rough patches, what are some industries that excite you that aren’t going to be hitting rough patches tomorrow and start learning that now. – Jeff Fenster
KEY POINTS
- The benefits of setting goals.
- Measuring success as an entrepreneur.
- Building a culture within an organization.
- Acquiring new skill sets.
- Organizing and setting priorities
- Work-life balance. Being an entrepreneur and a father.
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.
Follow Jeff Fenster
- LinkedIn: https://www.linkedin.com/in/jfenster/
- Instagram: https://www.instagram.com/fensterjeff/
- Facebook: https://www.facebook.com/jeff.fenster.5

EP 77 - Joe Semaan - Domination Selling
All Things Telesales
01/21/21 • 28 min
Joe Semaan #Sales Coach and Mentor of 400 companies now. Started his coaching career January of 2006 coaching and mentoring thousands of people. He believes about success in the form of money. What makes him more passionate about being a coach was his curiosity about human behavior and his goal to create more top performers in the business world..
QUOTES
- The underlying factor of serving people is to first completely understand them - Joe Semaan
- If you treat your customer like a transaction and then it treat you like a quote - Joe Semaan
- If the customer can tell that you are convincing them that you're the best option for them then you're done - Joe Semaan
- When you tell somebody "you need more confidence", you're actually destroying their confidence, because you're applying that they are not a confident person - Joe Semaan
- If you can't use com skills to get your customer to a point of clarity or a decision making state, or if you arrive before them, then you'll lose your business - Joe Semaan
- The only thing that the customer should be feeling from your conversation is that you're helping them to make the right decision whether it's including you or not - Joe Semaan
KEY POINTS
- Creating awareness for customers
- Improve your client communication
- Help your customer make a decision, not a closer
- Getting to know your customer
- Build respect and establish emotional progression
- Respectfully ask if the customer understands after explaining your decision
- Conditioning behavior
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
Follow Joe Semaan

EP 05 - John Barrows - Leadership Starts at Home
All Things Telesales
01/15/20 • 26 min
John Barrows is one of the most highly sought after sales trainers in the world. In this episode, we talk about how leadership starts at home and we touch on how companies should start embracing personal brands.
A lot of great content jam-packed into this episode:
- When you’re present, you’re present.
- Making sure you’re on the same page and having a shared goal.
- Where do you want to be in 5 years?
- What are your core values and make sure they’re the same shared values.
- When sales is done right, it’s the greatest profession in the world. When it’s done wrong, it’s the worst.
ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.
CONNECT WITH JAKE LYNN
LINKEDIN ►https://www.linkedin.com/in/jakelynndotcom/
Final Expense Teletraining ► www.FETeletraining.com
Final Expense Telesales Opportunities at LegacyTelesales.com for Independent Agents and Reliancera.com for a no-cost lead platform.
ABOUT JOHN BARROWS
It’s amazing to me that sales is the No. 1 profession in the world and yet none of us were formally taught how to do it. Very few of us have a degree in sales or were given any initial training or direction beyond “Here’s your territory, good luck.” That’s why we need to find ways to educate ourselves and get better every day.
I’ve been fortunate enough to experience a fantastic sales education at every level throughout my career via the people I meet and the opportunities that arise. Sharing those experiences while constantly learning from others is why I continue to do what I do.

EP 67 - Dan Pfister - Strategic Winback
All Things Telesales
10/21/20 • 26 min
If you're like most businesses, you lose about half of your clients every 4 years and the COVID crisis has dramatically accelerated the rate of loss for many of us.
The good news is that these past clients represent your single best opportunity to rapidly generate significant new sales at an extremely low cost.
Here's why ...
1. Easier to Engage
You can engage a past client with only 1 - 3 touches while it takes at least 7 times that number to engage a regular prospect. (Fanatical Prospecting)
2. Easier to Convert
Past clients convert up to 8 times better than regular prospects. (Marketing Metrics)
3. More Valuable
Reactivated clients buy more, refer more and are more loyal than first time clients.
And reactivating clients generates serious revenue.
The average WinBack Campaign generates $485K for small businesses, and millions for larger organizations. (Client WinBack Benchmark Study)
Also, the cost of winning back past clients is extremely low which means the ROI is very high, 32x, or more is common.
That’s why companies like Netflix include WinBack in their sales playbook.
Unfortunately, they are the exception. Relatively few companies have a structured WinBack strategy and that means a lot of money is being left on the table.
A little about Dan the Winback Man...
I’ve been a marketer for over 20 years and have spent thousands of hours testing and implementing a wide variety of strategies.
In total, they’ve generated over 50,000 customers and have allowed me to work with brands like Fidelity Investments and Tony Robbins.
The most effective strategy in terms of ROI and sales I’ve ever implemented is WinBack. I see WinBack as our reward for all the blood, sweat, and tears we’ve put out into growing our customer bases.
That’s why I’ve made it my mission to spread the word about this overlooked and under-appreciated sales opportunity.
It’s also the reason why I conducted the Client WinBack Benchmark Study. (Marketers needed up to date benchmarks on the value of WinBack and now we have them.)
StrategicWinBack.com
https://www.linkedin.com/in/danmpfister/
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE

EP 47 - Travis Huff - Compassion, Persistence, Patience, & Personal Development
All Things Telesales
06/16/20 • 34 min
Compassion, persistence, patience, and personal development has helped Travis Huff to create the sales career of the superstars.
PS. He is also known as 2Tallin as the artist
He shares his story and his learnings with us today in this podcast episode. Like using a podcast to find clients and how face to face is better than zoom or a video call
Key points:
- The best ideas happen when you listen.
- Don't be desperate while selling, listen to the customer and talk to them like a friend, and don't sound too pushy.
- If someone says no it might mean they don't have the money or its not the right time and don't burn the bridge
- Just do for you first, and make yourself better first then you can do better for others.
- If you stop the momentum is going to stop and then how are you going to move forward motivate yourself
3 challenges
1. He was emotionally needy 300 pounds 6'8 foot tall sad for himself used to tape down his chest and got a great augmentation surgery
2.started a business in recession got himself in serious credit crunch issues, finances need to be strong in business. What do you have to do to get yourself out of this?
3. cooking changed his life
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.
Travis Huff
2Tallin website
Real time outsource website

EP 43 - Ryan Stewman - The Only 2 Things You Need to Close More Deals
All Things Telesales
05/16/20 • 33 min
Taking control and putting in the work will pay off in the long run. Ryan Stewman delves into the importance of empathy in sales. He talks about knowing the difference between force and power in sales. Ryan’s passion for selling effectively and empathically shows true through thinking powerfully over thinking forcefully. Ryan Stewman is a Sales and Marketing Expert.
QUOTES
- You may not win overnight, you may not win over a month, but in the long run, you’ll win. – Ryan Stewman
- All’s you need to do is be able to listen and have the product knowledge and you can close as many sales as you want. – Ryan Stewman
KEY POINTS
- Transitions on sales
- Empathy and competence.
- Building a referral network.
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."
His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.
Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission.
Follow Ryan Stewman
- Website: https://ryanstewman.com/
- Instagram: https://www.instagram.com/hardcorecloser/
- Facebook https://www.facebook.com/realryanstewman
- Twitter: https://twitter.com/hardcorecloser
- GCode - https://gcode.phonesites.com/
- One Spot Social: https://onespotsocial.com/closer
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FAQ
How many episodes does All Things Telesales have?
All Things Telesales currently has 97 episodes available.
What topics does All Things Telesales cover?
The podcast is about Inside Sales, Cloud, B2B Sales, Marketing, Entrepreneurship, Saas, Software, Podcasts, Sales, Business and Linkedin.
What is the most popular episode on All Things Telesales?
The episode title 'EP 65 - Amanda Farris - People are My Passion' is the most popular.
What is the average episode length on All Things Telesales?
The average episode length on All Things Telesales is 27 minutes.
How often are episodes of All Things Telesales released?
Episodes of All Things Telesales are typically released every 2 days, 14 hours.
When was the first episode of All Things Telesales?
The first episode of All Things Telesales was released on Dec 17, 2019.
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