Peter DeLisle, PhD, on Leadership in Uncertainty and Complexity
05/01/20 • 48 min
What do leaders need to be doing and thinking about in times of uncertainty and complexity? Pete DeLisle, PhD, chats with me on this subject in Episode 32 of Agile Digital Business.
In a time when areas around our world have gone from simple to complex, almost simultaneously, Pete's reflections and insights are thought-provoking.
Below are the show notes and time codes to help you navigate quickly back to a section you would like to listen to for a second or third time.
0:00 A preview of one of the many insights from Pete.
:37 Introducing Pete DeLisle
1:17 Welcome to Episode 32 of Agile Digital Business; reflection on my pivot in Season 3 to bring you topics and interviews that will help you as you make adjustments to the changing needs of your customers, clients and students.
3:32 Sponsorship note - Teach. Inspire. Connect. - Online group coaching in uses of Facebook Lives and other forms of social media marketing and engagement. Current groups are running for church pastors of small to medium-size congregations and for small business owners, multi-level marketers and entrepreneurs.
6:23 Conversation begins with Pete DeLisle
8:40 "What we're encountering is massive, unpredicted or unrecognized change. Sadly, the old solutions don't work." - Pete DeLisle
10:37 Reference to vu ja de and George Carlin, "We've never been here before and it doesn't look at all familiar."
11:09 George Carlin was also informed by Yogi Berra, "We're lost but making good time."
11:27 "The old models don't work." Pete DeLisle
11:42 "The human factors are just as important as what we're trying to accomplish in our business." Pete DeLisle
13:10 More background about Yogi Berra and the New York Yankees
15:29 Intellectual honesty - you're honest about being honest. An effective leader is willing to be vulnerable. Example: "I don't have a clue what's going on here, but we'll figure it out."
16:16 On the idea of resiliency: "The underlying value is human compassion ... thinking what's going on with human beings and the full complexity of it." - Pete DeLisle
17:20 Pete discusses the task vs relationship diagram. "When you're working on one, you're not working on the other." Example: If the task is under control, you got to worry about relationship-related issues; and taking care of your folks.
20:30 We talk about a personal example of how elder care or concern for our families can cause distractions in the work day during a world crisis.
23:29 Story from the 1960s about Dave Packard and Bill Hewlett.
26:43 He mentions that the touch screen display was invented at a division at HP during the downtime.
29:40 "There are only experts on what has been. There are no experts on what will be." - a quote shared by Pete DeLisle
34:07 Concept of absorptive capacity - the ability of an organization to see or predict emerging trends in advance of others.
36:50 Pete gives an example about BASF and the strategic plan that is one sentence long: "We want to be in business 100 years from now."
38:34 Mid-conversation break where I announce the Part 2 interview with Pete DeLisle on the topic of foresight. I also mention my interview with John Lee Dumas. His episode is coming up here in Season 3.
39:34 "Agility is the ability to be responsive in expert fashion to rapidly-changing situations."
44:20 Invitation to continue the conversation in another episode of the show.
45:44 If you would like to send a suggestion for a topic for Pete to cover, please send an email to agiledigitalbusiness @ gmail dot com. You can also send a voice mail through the Speakpipe widget on my website: https://vickiemaris.com/contact
46:25 Thank you to Pete DeLisle
46:44 Reminder that you can find resources that I mention on the podcast by searching on these hashtags, #teachinspireconnect or #agiledigitalbiz
47:35 Please join me to "go online" and teach, inspire and connect!
Vickie Maris
4:00 Biography of Peter A. DeLisle, PhD
What do leaders need to be doing and thinking about in times of uncertainty and complexity? Pete DeLisle, PhD, chats with me on this subject in Episode 32 of Agile Digital Business.
In a time when areas around our world have gone from simple to complex, almost simultaneously, Pete's reflections and insights are thought-provoking.
Below are the show notes and time codes to help you navigate quickly back to a section you would like to listen to for a second or third time.
0:00 A preview of one of the many insights from Pete.
:37 Introducing Pete DeLisle
1:17 Welcome to Episode 32 of Agile Digital Business; reflection on my pivot in Season 3 to bring you topics and interviews that will help you as you make adjustments to the changing needs of your customers, clients and students.
3:32 Sponsorship note - Teach. Inspire. Connect. - Online group coaching in uses of Facebook Lives and other forms of social media marketing and engagement. Current groups are running for church pastors of small to medium-size congregations and for small business owners, multi-level marketers and entrepreneurs.
6:23 Conversation begins with Pete DeLisle
8:40 "What we're encountering is massive, unpredicted or unrecognized change. Sadly, the old solutions don't work." - Pete DeLisle
10:37 Reference to vu ja de and George Carlin, "We've never been here before and it doesn't look at all familiar."
11:09 George Carlin was also informed by Yogi Berra, "We're lost but making good time."
11:27 "The old models don't work." Pete DeLisle
11:42 "The human factors are just as important as what we're trying to accomplish in our business." Pete DeLisle
13:10 More background about Yogi Berra and the New York Yankees
15:29 Intellectual honesty - you're honest about being honest. An effective leader is willing to be vulnerable. Example: "I don't have a clue what's going on here, but we'll figure it out."
16:16 On the idea of resiliency: "The underlying value is human compassion ... thinking what's going on with human beings and the full complexity of it." - Pete DeLisle
17:20 Pete discusses the task vs relationship diagram. "When you're working on one, you're not working on the other." Example: If the task is under control, you got to worry about relationship-related issues; and taking care of your folks.
20:30 We talk about a personal example of how elder care or concern for our families can cause distractions in the work day during a world crisis.
23:29 Story from the 1960s about Dave Packard and Bill Hewlett.
26:43 He mentions that the touch screen display was invented at a division at HP during the downtime.
29:40 "There are only experts on what has been. There are no experts on what will be." - a quote shared by Pete DeLisle
34:07 Concept of absorptive capacity - the ability of an organization to see or predict emerging trends in advance of others.
36:50 Pete gives an example about BASF and the strategic plan that is one sentence long: "We want to be in business 100 years from now."
38:34 Mid-conversation break where I announce the Part 2 interview with Pete DeLisle on the topic of foresight. I also mention my interview with John Lee Dumas. His episode is coming up here in Season 3.
39:34 "Agility is the ability to be responsive in expert fashion to rapidly-changing situations."
44:20 Invitation to continue the conversation in another episode of the show.
45:44 If you would like to send a suggestion for a topic for Pete to cover, please send an email to agiledigitalbusiness @ gmail dot com. You can also send a voice mail through the Speakpipe widget on my website: https://vickiemaris.com/contact
46:25 Thank you to Pete DeLisle
46:44 Reminder that you can find resources that I mention on the podcast by searching on these hashtags, #teachinspireconnect or #agiledigitalbiz
47:35 Please join me to "go online" and teach, inspire and connect!
Vickie Maris
4:00 Biography of Peter A. DeLisle, PhD
Previous Episode
Job Loss Book is in Kindle Book Bundle Offer
This is a bonus episode featuring details about the opportunity to download 14 Kindle books in the self-help category between now and April 30, 2020 (midnight PST) for .99 each.
Job Loss and the Cutback Blues: Journey of Grief, Uncertainty and Recovery After Being Let Go is one of the 14 titles available at the .99 cent price.
To access the .99 cent offer, see the URL in my social media posts (Twitter, LinkedIn, Facebook, YouTube and Instagram) from April 29-30, 2020. Use the #teachinspireconnect hashtag on search to scroll quickly to a post containing the details.
Other books in this promotional offer include:
Fear Unravelled
Parents Take Heart
I Didn't Part My Lips
Essential Oils Have Super Powers
Travel to Live
Leap Afraid;
Wild Wise Women
Functioning Hot Mess
Sleep
When Food is Your Drug
Heart For Women
Crush Your Goals and Single Truth
Next Episode
John Lee Dumas on Livestream Strategy
Creative entrepreneur, podcaster, author and speaker John Lee Dumas talks with me about strategy and techniques for livestreaming in Episode 33 of Agile Digital Business.
Below are the show notes and time codes for this episode of the show. I've included reference links to books and videos that either John or I mentioned during our conversation.
0:00 Preview of content shared by John Lee Dumas
"You should be looking, with any Facebook Live, to be solving one problem. You are looking to create a solution to one specific problem, obstacle, challenge." John Lee Dumas
0:39 I welcome you to Episode 33. I am your host, Vickie Maris.
1:27 Importance of listening to the voice of the customer
1:36 This episode is sponsored by Teach. Inspire. Connect. Online group coaching on the uses of Facebook Live for connecting with your audience and for using techniques in social media engagement. I also provide one-on-one, online coaching.
2:21 A challenge ... "Are your products or services, or the content that you're producing, relevant to your customers' clients or students needs today amidst all this change?"
2:59 Reflecting on Episode 29 and the interview with Mark Schaefer, author of Marketing Rebellion: The Most Human Company Wins.
3:22 Maslow's Hierarchy of Needs and how we should be considering the model as we create products and services.
4:10 An excerpt is read from the ebook, The Pandemic Business Strategy Playbook. (Visit the link to visit the Businesses Grow website and download your free copy of the playbook.)
4:29 "The longterm relevance of the brand is more important than short-sales."
5:07 Story read from the Mark Schaefer ebook about his time as a sales manager at Alcoa when the company was facing quality programs that was causing a customer to miss delivery shipments.
7:56 Sharing of a review in Apple Podcasts by Reed Stiles for the Agile Digital Business podcast.
8:34 How to provide an honest rating and review in Apple Podcasts. Your ratings and reviews in other podcast directories or apps.
8:59 Introduction of John Lee Dumas
9:34 John Lee Dumas shares that he is now up to 2,600 episodes of his podcast, EOFire where he interviews successful entrepreneurs.
10:33 Speaking of gratitude for this moment and the way that John and Kate fold their life experiences in to the resources they create at EOFire.
11:06 Background information for John about the listeners of Agile Digital Business.
12:06 Making a pivot in Season 3 to help listeners uplevel in how they deliver instruction online; how they engage with customers online (webinars, multiple content experts on a Zoom call, conducting Facebook Lives, etc.) I work with instructors, ministers and others who have had to move from teaching within the classroom or sanctuary to teaching online.
12:59 Facebook Live: What advice do you have for how do we keep people on the broadcast.
"Start the Live with one intention. You have one intention that you are going to deliver throughout this 'Live.' Make it very clear in the title and description of the Facebook Live, what your intention is, and don't deviate from that. You should be looking, with any FB Live, to be solving one problem. You are looking to create a solution to one specific problem, obstacle, challenge." JLD
14:00 John provides an example of a Facebook Live about how to grow your podcast audience. He talks about a technique for keeping focus on the specific intention of the Facebook Live.
15:36 How to use your previous Facebook Lives as reference points you can provide to people who have questions about a specific topic.
16:31 For the instructor who is used to teaching in a time block such as a 50-minute class, would you break that apart in to separate Facebook Lives. John suggests breaking that original 50-minute class block in to shorter sections.
17:50 A question asked on behalf of musicians who are doing music online in lieu of concerts in traditional venues. John suggests doing a longer Facebook Live (more than 10 minutes) in you're entertaining people.
19:02 The longer you stay on with your concert, the better chance people have to stumble across your broadcast.
19:32 I give an example of the Tiny Farmhouse Concert that we were doing from the farmhouse at Dawn of Promise Farm during the shutdown. YOu can see replays in the Videos
19:44 A shout out to members of our 7-piece band, Scott Greeson & Trouble With Monday ... Lee Anna Atwell, Mark Molter, Greg Brassie, Stan Wallace, Kevin Ludwig, ...
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/agile-digital-business-9282/peter-delisle-phd-on-leadership-in-uncertainty-and-complexity-5026001"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to peter delisle, phd, on leadership in uncertainty and complexity on goodpods" style="width: 225px" /> </a>
Copy