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XaaS Files

XaaS Files

Accenture

The XaaS Files is an executive profile series designed to showcase leaders who have led the transition to or rapid scale of as-a-service business models and successfully navigated this evolution to positively impact growth and the value of their companies.
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Top 10 XaaS Files Episodes

Goodpods has curated a list of the 10 best XaaS Files episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to XaaS Files for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite XaaS Files episode by adding your comments to the episode page.

XaaS Files - What is digital hesitation?
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09/12/22 • 19 min

It’s time to understand why companies are hesitant to make the transition into digital business models and we hear it straight from the expert. Thomas Lah, Executive Director & Executive VP at TSIA joins this episode to talk about his new book “Digital Hesitation – Why B2B Companies Aren’t Reaching Their Full Potential”, the impact of the first and second wave and the complexity of complex.

Download or purchase the book: https://www.tsia.com/digital-hesitation

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XaaS Files - Who owns the customer?
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03/22/22 • 14 min

Knowing when and where to apply industry know-how is a key ingredient to the recipe for customer success. Leslie Stretch, CEO of Medallia joins Kevin Dobbs to talk about using partners to provide know-how in customer experiences. They round out their conversation covering the complex and not-so complex adoption of digital technologies and who actually has ownership of a customer.

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XaaS Files - What’s making you sticky to your clients?
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08/17/21 • 11 min

Partnerships are the topic of this episode. N3’s Jeff Laue talks about how your partners are what can make you more competitive. He also shares his thoughts with host Kevin Dobbs about the when’s the right time to be brought in to help a client and the right questions to ask.

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XaaS Files - How do you build value in the marketplace?
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10/06/20 • 33 min

Steve Strongin, Senior Advisor at Goldman Sachs joins this episode of The XaaS Files to share his phases for reacting to a business emergency, offers a few examples on supply chain resiliency and what exactly what hope projects are. Read Steve Strongin’s full reports that were mentioned in the episode: The Great Reset: A Framework for Investing After COVID-19 - https://www.goldmansachs.com/insights/pages/gs-research/the-great-reset/report.pdf A Survivor’s Guide to Disruption - https://www.goldmansachs.com/insights/pages/gs-research/survivors-guide-to-disruption/report.pdf

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Kevin Dobbs and N3 CEO Jeff Laue continue their conversation on the XaaS Files podcast by going into the people aspect of subscription business. They cover finding the right people, bringing in leaders with the right IQ and EQ and his first-hand experience of not just hiring consultants but being one.

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In our continued conversation with Splunk CEO, Doug Merritt, he and Kevin Dobbs talk about transformation of the last few years, the journey to create a digital model and what it takes to develop a world-class, customer centric offering.

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XaaS Files - When does a customer become a subscriber?
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09/15/20 • 20 min

Join Kevin Dobbs as he talks with Zuora Founder and CEO, Tien Tzuo. They discuss how Tien has seen the subscription world change in the last decade, how connecting with customers will find revolutionary ways of doing things and the difference between a customer and a subscriber. *For more information on Tien Tzuo’s book “Subscribed” please visit https://subscribed.com

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In the closing episode with Tien Tzuo, Founder and CEO of Zuora, Kevin Dobbs asks about the importance of partners in successful subscription-based models. Tien also talks about Zuora’s Subscription Economy Index and other strategic resources that make them so valuable to their customers. *For more information on Tien Tzuo’s book “Subscribed” please visit https://subscribed.com

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In the conclusion interview with Splunk CEO, Doug Merritt, Kevin asks about the importance of partners when making the digital transformation shift. They talk about working backwards to help partners adjust to ensure customer success, challenges in approaching partnerships in different regions and advice to balance a changing ecosystem.

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In Accenture’s first XaaS Files podcast Kevin Dobbs talks with Splunk CEO, Doug Merritt about digital disruption, digital transformation and building digital business models. Doug shares his insight into why making the digital shift is now for survival.

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FAQ

How many episodes does XaaS Files have?

XaaS Files currently has 18 episodes available.

What topics does XaaS Files cover?

The podcast is about Evolution, Growth, Podcasts, Technology, Leaders and Business.

What is the most popular episode on XaaS Files?

The episode title 'Does your digital business have a vibrant ecosystem?' is the most popular.

What is the average episode length on XaaS Files?

The average episode length on XaaS Files is 19 minutes.

How often are episodes of XaaS Files released?

Episodes of XaaS Files are typically released every 33 days.

When was the first episode of XaaS Files?

The first episode of XaaS Files was released on Jul 9, 2020.

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