Does your digital business have a vibrant ecosystem?

07/29/20 • 17 min

In the conclusion interview with Splunk CEO, Doug Merritt, Kevin asks about the importance of partners when making the digital transformation shift. They talk about working backwards to help partners adjust to ensure customer success, challenges in approaching partnerships in different regions and advice to balance a changing ecosystem.

Previous Episode

Are customers really the north star of your business?

In our continued conversation with Splunk CEO, Doug Merritt, he and Kevin Dobbs talk about transformation of the last few years, the journey to create a digital model and what it takes to develop a world-class, customer centric offering.

Next Episode

When does a customer become a subscriber?

Join Kevin Dobbs as he talks with Zuora Founder and CEO, Tien Tzuo. They discuss how Tien has seen the subscription world change in the last decade, how connecting with customers will find revolutionary ways of doing things and the difference between a customer and a subscriber. *For more information on Tien Tzuo’s book “Subscribed” please visit https://subscribed.com