Contacts, Experiences and Journeys: What customers really want

04/01/22 • 29 min

Voice on Demand - Retail Podcast by MECS+R

This episode is from the Retail Congress MENA Live Event. In this interesting session, Michael Ruckman, CEO of Senteo, discusses Eyezon, and other current technologies used to enhance the quality of customer contacts and the overall retail experience. These new technologies are already adopted by most forward-thinking companies. Learn how you can improve sales and the quality of customer relationships in this dynamic session with Michael.

Previous Episode

What does the D2C Model means for Shopping Centres and Retailers?

While the D2C selling model is becoming popular among brands and product companies, there are several supply chain challenges and complexities involved for businesses in this space. Logistics and supply chain management can make or break a Direct-to-Customers buying experience. On this episode we will cover the challenges, opportunities and threats for a D2C Model.

With Raju Dedhia head of Pre-Sales and Enterprise Solution at Vinculum

Next Episode

Episode 52 - An Introduction to Destination Marketing

Have you ever wondered how travel marketers and tourists approach summer and spring content planning? As the travel restrictions in most regions are now gradually being limited, individuals are now making use of destination marketing strategies to make considerable changes to their messaging plans and content. The significance of destination marketing indeed cannot be denied in the current era. Don’t you think so? However, a significant portion of individuals still seems to be unaware of this crucial marketing aspect.

This podcast will primarily focus on enlightening the importance of destination marketing, its correspondence with communication skills, and how one can use distinct marketing strategies to gather fresh ideas, inspiration, productivity, and ultimately growth in the long run.

So, stay with us as we dive into the various crucial aspects of destination marketing in detail in this podcast with Mr. Waleed Al-Toukhi, Marketing Executive Director from Abdullah Al Othaim Investment Co. ! And you will certainly learn valuable strategies that might help you broaden your horizons and evaluate your long-term progress.