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The Vacation Rental Show

The Vacation Rental Show

Inhabit

Welcome to The Vacation Rental Show where we dive into the latest hot topics, technology and strategies, to help you take the vacation rental world by storm. Hosted by industry veteran, Lynell Gordon.
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Top 10 The Vacation Rental Show Episodes

Goodpods has curated a list of the 10 best The Vacation Rental Show episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to The Vacation Rental Show for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite The Vacation Rental Show episode by adding your comments to the episode page.

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon sits down with Dave Roberts, an operations expert revolutionizing vacation rental management through process innovation and team dynamics.Together they explore:
  • Building effective team communication through "Tell the Truth Tuesday" meetings
  • Creating consistency in service delivery with seasonal staff
  • Transforming department relationships through systematic problem-solving
  • Managing owner expectations and property standards
  • The future of operations consulting in vacation rentals
Dave Roberts brings unique expertise as a Six Sigma Black Belt to his role as Operations Director at Outer Banks Blue. Through his innovative "stinky fish"
approach to problem-solving and systematic improvement strategies, he's transformed how departments work together while managing properties across multiple locations, including the Outer Banks and Virginia Beach.This episode is sponsored by Streamline.
If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights
Express your interest in being a guest →
bookmark
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In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Brian Sbrocco, CEO and co-founder of ABOVE Vacation Residences, a luxury property management company with a unique approach to hospitality.
Together they explore:
  • Brian's journey from Hyatt Hotels to founding ABOVE Vacation Residences
  • How ABOVE transforms homeowners' primary residences into luxury vacation rentals
  • The "three-legged stool" philosophy of balancing care for homeowners, guests, and associates
  • Creating extraordinary personalized experiences that go beyond traditional hospitality
  • Why Brian considers homeowners "guests who never check out"
  • The challenges of maintaining luxury service standards post-COVID
  • Why ABOVE isn't afraid to charge premium rates ($4,000-$5,000 average, up to $50,000)
  • How the company creates $100,000 worth of service for properties commanding high rates
  • The power of servant leadership in building authentic luxury experiences
  • Advice for entrepreneurs entering the luxury vacation rental market
Brian brings a refreshing perspective on authentic hospitality, emphasizing personal connections and meaningful experiences over technology solutions or rapid growth. With operations in Austin, Nashville, Scottsdale and expanding to Mexico, his unique business model is redefining luxury in the vacation rental industry.
This episode is sponsored by Bluetent.
If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rssThe Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights
Express your interest in being a guest →
bookmark
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In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon sits down with Justin Hauge, one of Airbnb’s first employees and the co-founder and CEO of Storied Collection, a luxury accommodation platform for historic properties across the UK and Ireland.
In this episode, he shares:
  • The early days at Airbnb, from cold calls to global expansion.
  • How customer service insights shaped the platform into a trusted marketplace.
  • The challenges and risks of relying too much on software solutions in vacation rentals.
  • How AI and automation are transforming property management and the risks that come with it.
  • Why property managers must stay ahead as technology enables owners to self-manage.
Justin also reflects on the evolution of vacation rentals and why direct bookings remain essential in an era of tech-driven hospitality. Whether you're an industry veteran or a newcomer, this episode is packed with lessons from one of the minds who helped shape modern short-term rentals.
This episode is sponsored by RevMax.
If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rssThe Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights
Express your interest in being a guest →
bookmark
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share episode
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Bryant Loy, Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, about leveraging data analytics to optimize pricing strategies and maximize revenue in the vacation rental industry while maintaining strong homeowner relationships.
What you'll learn:
  • How to leverage market data to make informed pricing decisions and avoid leaving money on the table
  • Why understanding booking windows and length-of-stay patterns can create competitive advantages
  • The importance of tracking key metrics: occupancy, ADR (Average Daily Rate), and RevPAR (Revenue Per Available Room)
  • How to become a market disruptor by offering flexible stay lengths at premium rates
  • Why effective homeowner communication and education are crucial for successful revenue management
  • How to balance internal company data with broader market trends for optimal pricing strategies
  • The value of forecasting arrival and departure patterns to optimize operational efficiency
  • Why building strong relationships with property owners leads to long-term business success
  • The importance of monitoring booking pace and making strategic rate adjustments without panic-dropping prices
Bryant Loy is the Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, where he oversees pricing and revenue strategy for nearly 1,800 vacation rental units along Alabama's Gulf Coast. With a background in both insurance and tourism industries, he specializes in using data analytics to optimize efficiency and maximize revenue. In his current role, Bryant has implemented innovative revenue management strategies, including detailed market analysis, strategic pricing models, and comprehensive owner communication programs. His expertise in data-driven decision making and revenue optimization has been developed through work with major companies including Kaiser Realty, Wyndham Vacation Rentals, and Vacasa. His approach to combining detailed analytics with strong owner relationships has helped establish best practices for vacation rental revenue management, making him a valuable voice for property managers seeking to enhance their revenue strategies.This episode is sponsored by RevMax.If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights
Express your interest in being a guest →
bookmark
plus icon
share episode
In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Eric Moeller, CEO of Freewyld, to discuss his innovative "Wyld Mode" concept and strategies for balancing technology use in vacation rentals while maintaining essential business operations.
Eric Moeller explores a revolutionary approach to vacation rental management focused on helping guests disconnect from technology and reconnect with what truly matters.What you'll learn:
  • How to implement "Wyld Mode" to help vacation rental guests disconnect from technology while maintaining necessary communication
  • The "Two-Week Vacation Test" framework for building a self-sustaining vacation rental business
  • Why intentional disconnection time is crucial for business problem-solving and leadership
  • How to transform traditional hour-long meetings into focused 15-minute decision-making sessions
  • The systematic approach to balancing guest experience with operational efficiency
  • How to create dedicated thinking time blocks for strategic business planning
  • Why maintaining work-life boundaries leads to better business outcomes
  • The framework for implementing technology-free periods without compromising guest service
Eric D. Moeller is the CEO of Freewyld, an innovative hospitality brand reshaping the short-term rental industry through mindful travel experiences. With 18 years of experience in real estate investing and hospitality, Eric has pioneered the concept of "Wyld Mode" - a unique approach encouraging vacation rental guests to disconnect from technology and reconnect with nature, loved ones, and themselves. His expertise spans property management, brand development, and creating immersive guest experiences.
This episode is sponsored by iTrip.
If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights
Express your interest in being a guest →
bookmark
plus icon
share episode
In this special compilation episode of The Vacation Rental Show: How We Grow, host Lynell Gordon compiles essential insights from the industry's leading professionals throughout 2024.
Together they explore:
  • Strategic approaches to sustainable growth
  • Building and maintaining stakeholder relationships
  • Technology integration and AI implementation
  • Brand development and differentiation
  • Industry standards and best practices
  • Revenue optimization strategies
This carefully curated episode features wisdom from property managers, tech innovators, and industry veterans who have successfully navigated growth while maintaining service excellence. Their combined experience offers a comprehensive look at effective property management strategies for 2024 and beyond.
This episode is sponsored by Streamline.If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights
Express your interest in being a guest →
bookmark
plus icon
share episode
Join Lynell Gordon as she is joined by Meredith Rumsey, Director of Operations And Business Development at Vacation Rental Co. Together they explore:
  • Meredith’s career path
  • Launching a mid-term rental business
  • A unique mid-term rental model
  • The challenges of transitioning from employee to business owner
  • Building strong relationships with property owners and guests
  • Practical advice for aspiring property managers
  • Finding a niche in a competitive market
Meredith Rumsey is Director of Operations And Business Development at Vacation Rental Co, a partnership comprising a well-established housekeeping company, a certified public accountant, and a veteran of the hospitality industry. VRC does standard short-term vacation rentals as well as 30+ night rentals, and provides stress-free and comprehensive all-in-house property management. Before working at VRC, Meredith was Director of Strategy and Business Development at Mountain Vacation Lodging. This episode is sponsored by LiveRez.Episode Highlights [01:02] Traditionally, short-term rentals have been Vacation Rental Co’s “bread and butter”, according to Meredith. However, since zoning restrictions are limiting where short-term rentals can operate, VRC are now shifting to mid-term rentals. Meredith explains that mid-term rentals are those that last for thirty nights or more. This model benefits people who bought homes that are now restricted from renting them out on a short-term basis due to the new zoning laws. Meredith outlines how this approach kills two birds with one stone: by offering mid-term rentals, they provide solutions for these homeowners while meeting a growing demand from renters who want longer stays. [12:20] Meredith discusses the issues faced by a small business, as opposed to a large one. As the main point of contact for her vacation rental business, she has to juggle responsibilities, from answering emails and managing listings on online travel agencies (OTAs), to handling legal contracts. Meredith describes the challenges of balancing the budget between growth and infrastructure. In short, how much to invest in marketing to grow the business vs. how to strengthen operations? Finding the right balance is especially difficult for a smaller operation, especially when funds are tight. [18:28] Meredith highlights the importance of carving out a niche in the property management industry. Since the market is saturated with property managers delivering similar services, Vacation Rental Co specialized within a smaller market: the mid-term rental space. Meredith notes how although Vacation Rental Co are relatively small, being the only business focused on this area gives them a larger market share. She recommends differentiation, using the examples of adopting a travel agent-like approach or partnering with a local business. It’s crucial to find ways to stand out. If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
Th...
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In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by JJ King, the co-founder of Beachside VR. Together they explore:
  • Enhance guest experiences and streamlining operations with new technology
  • Authentic communication
  • Effective reputation management
  • Building a strong online presence
  • Collecting and analyzing data to make decisions about property management and maintenance
JJ King is the co-Founder of Beachside VR, a locally owned and operated vacation rental management company headquartered in downtown Cocoa Beach, Florida. Beachside VR offers investors end-to-end service, from marketing properties and managing the rentals, to coordinating year-round preventative and responsive maintenance. JJ is also a Member of the Board of Directors at the Vacation Rental Management Association (VRMA), and on the Board of Advisors at NowBoarding.
This episode is sponsored by Streamline.
Episode Highlights: [08:51] JJ says that the first step in Beachside VR’s reputation management process is a checkout survey done on the Suiteop app. Once a guest has finished their stay, they are asked to rate their experience between one and five stars. JJ outlines how if a guest rates five stars, they are directed to Google to leave a review, whereas for anything less than five, the entire customer service team receives an internal Slack notification that prompts them to contact the guest. JJ says that this proactive approach allows the team to “catch something before it goes public”. The key here is to make the guest feel heard. [15:33] Discussing the technologies that people start with to help save time and to manage reputation, JJ recommends Zapier (though notes that this depends on what their software can integrate with). Zapier’s "if-then" structure allows for easy automation. For instance, JJ highlights how Zapier can set a trigger where receiving an email automatically sends a Slack notification. This program’s capabilities mean it is possible to quickly improve efficiency across a range of processes. [24:59] JJ looks forward to the possibilities offered by AI messaging, with a particular focus on guest messaging. Although this tool currently lacks the authenticity required to be rolled out to Beachside VR’s customers, in the future JJ believes more and more rental businesses will communicate using AI. Indeed, he highlights a number of operators that already fully automate all their messages to customers. JJ stresses that in the hospitality business, the key is to blend efficiency with personal touch. He adds that he’s “worried about losing that personal touch in the hospitality space”, so anticipates some brands differentiating themselves by emphasizing human interaction, perhaps even branding themselves AI-free to attract guests who value personal engagement. If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rssThe Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show reaches thousands o...
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In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Riley Goldman, CEO and co-founder of Beachside Vacation Rentals. Together they explore:
  • Riley’s career journey
  • Scaling a vacation rental business
  • The power of networking
  • Managing guest reviews
  • Using AI for improved guest experiences
  • Using market data for realistic income projections
  • The benefits of DSCR loans for investors
Riley Goldman is the CEO and co-founder (Oct 2021 - Present) of Beachside Vacation Rentals, a locally owned and operated vacation rental management company headquartered in downtown Cocoa Beach, Florida. With a focus on exceptional guest experiences and comprehensive property management, Riley’s leadership has driven significant growth and success for the company.This episode is sponsored by Streamline.Episode Highlights: [01:49] Riley emphasizes the critical importance of networking for property managers seeking growth, arguing that it yields invaluable, albeit often unquantifiable, returns on investment. He suggests that individuals should approach networking with the mindset of providing help rather than seeking immediate benefits. By engaging sincerely and without ulterior motives, such as hoping for referrals, one can cultivate meaningful relationships. Riley shares an example of a 45-minute conversation with a realtor that, despite not leading to an immediate outcome, resulted in a valuable referral shortly afterward. His key takeaway is to network generously and with an open mind, as unexpected connections can lead to significant opportunities.[04:37] Riley discusses his strategic approach to managing guest reviews, highlighting the role of the SuiteOp app in facilitating real-time feedback. By allowing guests to submit reviews upon checkout, the process has become streamlined and efficient, contributing to the acquisition of approximately 300 new Google reviews since May. Additionally, he underscores the impact of social responsibility by partnering with a local environmental organization. For every five-star review, his company donates a dollar to support the health of the Indian River, thereby incentivizing guests to leave positive feedback while fostering community engagement. This dual strategy not only enhances the company’s online reputation but also aligns with Riley's personal commitment to environmental stewardship.[07:07] Riley highlights the transformative use of AI in managing guest reviews and improving operational efficiency. By automating the response to reviews and analyzing feedback for improvement opportunities, his company has significantly reduced response times and enhanced service quality. For instance, AI-generated tasks help the team address guest suggestions, such as increasing kitchenware, before issues can recur. This technology integration allows for real-time monitoring of guest satisfaction and swift action on necessary improvements, showcasing how AI can elevate operational capabilities in property management. Riley credits his business partner for the successful implementation of these technological solutions, illustrating the collaborative nature of their operation.
If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss
The Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:
The Vacation Rental Show - Mastering Direct Bookings with Mark Simpson of Boostly
play

02/11/25 • 48 min

In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Mark Simpson, the founder of Boostly and a global advocate for the #BookDirect movement. Mark has helped thousands of property managers increase direct bookings and build long-term guest relationships through strategic marketing, communication, and technology integration.
Together, they explore:
  • How daily marketing routines can boost direct bookings
  • The power of email marketing and why plain-text emails outperform flashy designs
  • Why AI and automation will revolutionize guest communication
  • The importance of building a guest community to drive referrals and repeat business
  • How SMS and WhatsApp can improve guest experience and engagement
Mark’s insights come from years of hands-on experience helping hospitality businesses grow. He breaks down practical steps that any property manager can implement to reduce reliance on OTAs and take control of their bookings.This episode is sponsored by Bluetent.
If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rssThe Vacation Rental Show is handcrafted by our friends over at: fame.so
Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Lisa Stinnett of Inhabit, and many more.
Check out the three most downloaded episodes:Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.
The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:
  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights
Express your interest in being a guest →
bookmark
plus icon
share episode

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FAQ

How many episodes does The Vacation Rental Show have?

The Vacation Rental Show currently has 117 episodes available.

What topics does The Vacation Rental Show cover?

The podcast is about Management, Real Estate, Entrepreneurship, Property, Investing, Investment, Podcasts, Business and Airbnb.

What is the most popular episode on The Vacation Rental Show?

The episode title 'Scaling Short-Term Rentals Through Delegation with Julie George of Million Dollar Host' is the most popular.

What is the average episode length on The Vacation Rental Show?

The average episode length on The Vacation Rental Show is 25 minutes.

How often are episodes of The Vacation Rental Show released?

Episodes of The Vacation Rental Show are typically released every 7 days.

When was the first episode of The Vacation Rental Show?

The first episode of The Vacation Rental Show was released on Feb 13, 2023.

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