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The State of Retention Marketing - E37: Snippet - Adapting marketing strategies from millennials to Gen Z requires a nuanced approach for each generation.

E37: Snippet - Adapting marketing strategies from millennials to Gen Z requires a nuanced approach for each generation.

01/25/24 • 3 min

The State of Retention Marketing
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Previous Episode

undefined - E37: Consumer Insights for the Win

E37: Consumer Insights for the Win

Meet Samyukta, a bold marketer deeply passionate about consumer insights and an exceptional storyteller. Dive into her perspective on brand building, where she shares insights on retention and user engagement.

  • (00:21) - 16+ Years of Putting Consumers First in Marketing
  • (03:17) - From Millennials to Gen Z: Adapting Marketing Strategies for Each Generation
  • (06:46) - Bridging Generations Through Authentic Branding
  • (13:31) - Unveiling Cohesion: Kaya's Strategy for Consistent Brand Language
  • (17:16) - Weaving Dermat Led Services into Customer Stories
  • (21:53) - The Ongoing Journey in Harnessing Customer Data at Kaya
  • (24:23) - Baskin Robbins: Turning Nostalgia into Digital Success
  • (30:25) - Reviving Baskin Robbins: A Digital Transformation Tale
  • (37:16) - Navigating Bold Moves and Partnerships in Marketing
  • (41:31) - Insights that Ignite, Campaigns that Conquer

Next Episode

undefined - E38: Unlocking Indian Brands' Retention Riddle

E38: Unlocking Indian Brands' Retention Riddle

With 20 years of branding experience and a recent tenure as a fractional CMO, Samriddh brings fearless candor to the table. He challenges conventional wisdom, from critiquing Indian startup culture to scrutinizing VC-backed retention tactics.

  • (01:39) - 20 Years a Marketer, Brand-Builder, and Problem-Solver
  • (01:41) - Samriddh's Strong Views on Irrational Exuberance in Businesses
  • (09:00) - Mindful Retention, The Foundation of Long-Term Business Resilience
  • (12:57) - Navigating Dirty Data to Uncover Diamond Customers
  • (17:55) - Toeing the Line Around Retention vs. Growth
  • (20:39) - Evolutionary Curve and Talent Crunch in Retention Marketing
  • (27:08) - Should the Chief Retention Officer Get a Seat at the Table?
  • (32:18) - Rethinking Strategies for Sustainable Growth
  • (36:30) - Riding the Agency Wave: CMOs' Surfing Strategy
  • (41:26) - Getting Your Hands Dirty from Day Zero
  • (47:31) - Samriddh’s Key Retention Milestones in 0-1 Journey
  • (51:53) - Adjusting Investment Relative to Milestones
  • (59:59) - Craft Reigns Supreme Over Data and Tools
  • (01:07:04) - Which Brands are Killing at Retention in India?

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