
256 - Where is Your Pain Line?
06/04/24 • 46 min
In this episode, you'll discover:
- Identify the Operational Pain Lines of your PRACTICE right now
- Identify the Economic Pain Lines of your BUSINESS right now
- When does your Team start to “pump the breaks”?
- Reset business Superior (the ceiling) and Inferior (the floor) pain lines
- Where is your current Operational Ceiling? Where is your current Economical Floor?
Episode Highlights
01:45 - Insights on pain and scar tissue, emphasizing that pain is not the problem but a gift leading to the root cause.
03:29 - The importance of addressing pain in businesses, providing insights and strategies for growth
05:56 - How the "pain line" concept is applied to the chiropractic practice, using the three operational domains of attraction, conversion, and retention.
08:16 - Understanding the ceiling and floor in each domain to optimize business performance.
10:30 - An introduction to the Capacity Tachometer as a tool to check in with team members' capacity and identify areas for improvement.
13:09 - Knowing the requirements for each stage of the patient journey to stay in the zone of optimization.
15:47 - Optimizing business metrics and data analysis.
18:53 - How to analyze a business using leading metrics, not just lagging metrics.
21:36 - Keeping an eye on the floor and ceiling to avoid pain associated with outsized returns.
24:13 - The importance of listening to team members and considering their input when making decisions.
29:22 - The impact of compliance rates on chiropractic practices.
33:01 - Dr. Bobby chats with Dr. Andrew Powell from Success Partner, Better Balance Orthotics about a unique product that enhances patient outcomes through proprioception rather than traditional arch support. These orthotics stimulate foot muscles, improving posture, balance, and gait. Initially designed for scoliosis, they've been found to benefit people of all ages. Dr. Powell discusses how implementing these orthotics can boost patient results and significantly increase a practice's revenue. Discover the effectiveness of the product and its potential to boost profitability.
Resources Mentioned
Download your copy of the Capacity Tachometer here: https://theremarkablepractice.com/podcast-ep256-capacity
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
To register for the 2024 Conversion Retention Immersion, please click here: https://theremarkablepractice.com/conv-ret-immersion/
Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/
For more information about Better Balance Orthotics please visit: https://betterbalanceorthotics.com/
Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477
Schedule a Brainstorming call with Dr. Pete
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
In this episode, you'll discover:
- Identify the Operational Pain Lines of your PRACTICE right now
- Identify the Economic Pain Lines of your BUSINESS right now
- When does your Team start to “pump the breaks”?
- Reset business Superior (the ceiling) and Inferior (the floor) pain lines
- Where is your current Operational Ceiling? Where is your current Economical Floor?
Episode Highlights
01:45 - Insights on pain and scar tissue, emphasizing that pain is not the problem but a gift leading to the root cause.
03:29 - The importance of addressing pain in businesses, providing insights and strategies for growth
05:56 - How the "pain line" concept is applied to the chiropractic practice, using the three operational domains of attraction, conversion, and retention.
08:16 - Understanding the ceiling and floor in each domain to optimize business performance.
10:30 - An introduction to the Capacity Tachometer as a tool to check in with team members' capacity and identify areas for improvement.
13:09 - Knowing the requirements for each stage of the patient journey to stay in the zone of optimization.
15:47 - Optimizing business metrics and data analysis.
18:53 - How to analyze a business using leading metrics, not just lagging metrics.
21:36 - Keeping an eye on the floor and ceiling to avoid pain associated with outsized returns.
24:13 - The importance of listening to team members and considering their input when making decisions.
29:22 - The impact of compliance rates on chiropractic practices.
33:01 - Dr. Bobby chats with Dr. Andrew Powell from Success Partner, Better Balance Orthotics about a unique product that enhances patient outcomes through proprioception rather than traditional arch support. These orthotics stimulate foot muscles, improving posture, balance, and gait. Initially designed for scoliosis, they've been found to benefit people of all ages. Dr. Powell discusses how implementing these orthotics can boost patient results and significantly increase a practice's revenue. Discover the effectiveness of the product and its potential to boost profitability.
Resources Mentioned
Download your copy of the Capacity Tachometer here: https://theremarkablepractice.com/podcast-ep256-capacity
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
To register for the 2024 Conversion Retention Immersion, please click here: https://theremarkablepractice.com/conv-ret-immersion/
Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/
For more information about Better Balance Orthotics please visit: https://betterbalanceorthotics.com/
Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477
Schedule a Brainstorming call with Dr. Pete
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
Previous Episode

255 - How to Create Clear Expectation & Agreements
In this episode, you'll discover:
- The best businesses in the world are established on 2 solid rocks: E and A
- Expectations: stating clearly what you expect to bring to and get from a relationship
- Agreements: the explicit and written pledge and promise; a pact
- The only way to get what you want is to get what you need
Episode Highlights
02:20 - The importance of the mindset of setting expectations and agreements in leadership.
05:00 - An introduction to a four-column format to set expectations and form agreements.
08:36 - Utilizing retention-focused conversion strategies from the start.
13:26 - Helping the patient get what they need, now just what they want.
16:54 - Setting core values and policies to optimize practice potential.
18:37 - Dr. Pete sits down with Success Partner, Dr. Omar Ayouby of Innate Radiology, which provides teleradiology services for Australian chiropractors. Driven by a desire to solve a problem and leveraging his background in radiography, Dr. Ayouby found a way to bring government-funded X-rays to chiropractors and create a win-win situation for all parties involved. Join us as we explore how they can help you decrease your liability while increasing your services as well as your bottom line.
Resources Mentioned
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
To register for the 2024 Conversion Retention Immersion, please click here: https://theremarkablepractice.com/conv-ret-immersion/
Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/
For more information about Innate Radiology please visit: https://www.innateradiology.com.au/
Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477
Schedule a Brainstorming call with Dr. Pete
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
Next Episode

257 - Your Problem is Bigger Than You Think
In this episode, you'll discover:
- You are leaving a lot of money on the table
- Why Optimizing every function of your business will increase profit
- What does OPTIMIZE mean for your practice/business?
- What is the Remarkable Standard for Optimization?
- What is your business capacity?
- In the end, all roads lead to revenue and profit
Episode Highlights
00:52 - A problem is an opportunity for optimization, not just a practice issue.
02:45 - The potential for chiropractors to increase their revenue by optimizing their business operations.
05:14 - Pushing the envelope to see what's possible in business and personal growth.
07:51 - Testing limits to uncover hidden opportunities.
10:36 - The challenges of scaling a practice, including managing complexity and optimizing productivity.
12:55 - Profit is the ultimate target for optimizing business, beyond just focusing on revenue.
16:36 - Dr. Kale sits down with Success Partner Dr. Erik Kowalke, co-founder of SKED, a software designed to improve efficiency in chiropractic practices. Dr. Kowalke shares his journey from running a busy clinic to developing SKED in 2016 to automate patient communication and scheduling, thereby saving time and enhancing patient experience. He highlights SKED’s ability to increase show-up rates and streamline operations with intelligent automations. Dr. Kowalke underscores SKED’s reliability and commitment to future innovations.
Resources Mentioned
To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo
Build your dream team with Chiro Match Makers. Learn more at https://chiromatchmakers.com/
For more information about SKED please visit: www.sked.life
Subscribe to our newest podcast "Build Your Remarkable Practice" here: https://podcasts.apple.com/us/podcast/build-your-remarkable-practice-for-chiropractors/id1734107477
Schedule a Brainstorming call with Dr. Pete
Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business
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