Episode 79 – Foundational Pillars of Success: #3 The Patient Journey

09/22/20 • 14 min

How does that make the patient feel? Think about your practice and the things that cause patient stress. Anything you can do to remove that stress improves the patient journey. Today, we’re talking about how you and your team can give your patients a platinum experience that makes them feel like they’ve come to the right place.

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Episode 78 – Foundational Pillars of Success: #2 Team Engagement

You can have a great philosophy of care, but if you don’t have a team who is engaged with you then it will be extremely difficult to get anything done. It’s about finding the balance and knowing your people. Today I’m going to talk about the critical things you need to know about your team so they are engaged in your business.

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Episode 80 – Perfection vs. Excellence

This is a tough subject. Most dentists are perfectionists, but the need for perfection causes us a lot of stress. We work our butts off to do the best we can, then inevitably something doesn’t work and we internalize those feelings of frustration and failure. Today, I want to help you take the stress off of your shoulders by changing your mindset from seeking perfection, to the pursuit of excellence. I’ll also share some methods I’ve used to help my own mindset.