Episode 23 – The New Patient Exam (Part 2)

03/10/19 • 14 min

In part 1 of this two-part series, we talked about the process of how we go through an examination. How I do it is all new patients come through me first, and we see a 37% increase in productivity when I see the patient first as opposed to hygiene. It also keeps us on track with our schedule. Today we’re going to talk about more best practices for handling new patient exam from what to look for, how to communicate with the patient, and how to get them to “yes” and make them a patient for life.

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Episode 22 – The New Patient Exam (Part 1)

We’re all taught how to do an exam in dental school. But in my own practice, and at Productive Dentist Academy, we do things a bit differently than what they teach in school. As we get started on this two-part series about the new patient exam, I want you to remember something that I’ve said many times before on this podcast: you as a dentist are not responsible for your patient’s issues. Let’s hop into talking about what really matters in the new patient exam – it might not be what you think.

Next Episode

Episode 24 – Engineers Vs Non-Engineers

I always tell doctors there are two kinds of people in this world: engineers and non-engineers. The engineer is the one who needs to have all the info before they make a decision; they’re the ones who want to know the molecular makeup of the material you’re going to use. The non-engineer needs to trust you. The truth is about 80% of dentists think like engineers, while about 80% of your patients don’t. Today we’re going to talk about how to not lose productivity and how to take advantage of the opportunities to take care of people.