The NTM Growth Marketing Podcast #93 "Revamping Home Services: Entrepreneurial Insights with Brigham Dickinson”
06/17/24 • 21 min
“You’ve got to pick your customers wisely and decide what you’re good at... you just need to decide what kind of marketing company you are.” -Brigham Dickinson
Brigham Dickinson is president of Power Selling Pros and founder of the Power Certification Program, a call-handling training program that holds teams accountable to booking calls and creating “wow!” experiences over the phone. Brigham started Power Selling Pros in 2009 when he saw that call handlers needed assistance to consistently convert calls to bookings. As a result, Dickinson answered the need and created the Power Certification Program to effect change in his industry’s call centers in the United States, Canada, and Australia. Dickinson’s company holds teams accountable with a combination of online training, call monitoring, regular one-on-one phone-based coaching, and in-person training—all supported by a vast library of prerecorded calls that showcase best practices. In this episode, Brigham shares his journey going from broke to building a million dollar training company. Learn the key principles he’s used to empower HVAC and plumbing technicians to convert 85% of their sales calls by delivering “wow!” customer experiences.
Website: https://powersellingpros.com/
Facebook: https://www.facebook.com/BrighamDickinsonPSP
LinkedIn: https://www.linkedin.com/in/brigham-dickinson/
Instagram: https://www.instagram.com/power.sellingpros/
“You’ve got to pick your customers wisely and decide what you’re good at... you just need to decide what kind of marketing company you are.” -Brigham Dickinson
Brigham Dickinson is president of Power Selling Pros and founder of the Power Certification Program, a call-handling training program that holds teams accountable to booking calls and creating “wow!” experiences over the phone. Brigham started Power Selling Pros in 2009 when he saw that call handlers needed assistance to consistently convert calls to bookings. As a result, Dickinson answered the need and created the Power Certification Program to effect change in his industry’s call centers in the United States, Canada, and Australia. Dickinson’s company holds teams accountable with a combination of online training, call monitoring, regular one-on-one phone-based coaching, and in-person training—all supported by a vast library of prerecorded calls that showcase best practices. In this episode, Brigham shares his journey going from broke to building a million dollar training company. Learn the key principles he’s used to empower HVAC and plumbing technicians to convert 85% of their sales calls by delivering “wow!” customer experiences.
Website: https://powersellingpros.com/
Facebook: https://www.facebook.com/BrighamDickinsonPSP
LinkedIn: https://www.linkedin.com/in/brigham-dickinson/
Instagram: https://www.instagram.com/power.sellingpros/
Previous Episode
The NTM Growth Marketing Podcast #92 "Innovating Education and Marketing in the EdTech Space with Claudia Buckley”
“Things are always evolving... From the dawn of time, right? So those who don’t adapt, they get left behind.” -Claudia Buckley
Claudia Buckley is the Head of Content and Marketing at GoSkills, an online educational platform on a mission to make high-quality business education accessible to small and medium-sized enterprises (SMEs). Under Claudia's strategic direction, GoSkills has repositioned itself from being known for its courses for individuals, to competing with large players in the SaaS space, offering learning solutions that are tailored to meet the evolving needs of today's businesses. In this episode, Claudia and Andrew discuss engaging edtech audiences through innovative formats like microlearning videos, AI chatbots, and more.
Website: https://www.goskills.com/
Facebook: https://www.facebook.com/GoSkills/
LinkedIn: https://www.linkedin.com/in/claudia-buckley-mba/
Instagram: https://www.instagram.com/goskills/
Next Episode
The NTM Growth Marketing Podcast #94 "What’s New in Digital with Jenna Riewer”
“A lot of people follow the same kind of formula with videos, and it gets a little repetitive.” -Jenna Riewer
In this interview, Jenna Riewer, Executive Assistant and Project Manager at No Typical Moments, shares insights with Andrew on long form video trends, using SEO to maximize social media discoverability, and the power of playful, authentic branding. Tune in for tips to refine your digital strategy!
Website: https://notypicalmoments.com/
Facebook: https://www.facebook.com/NTMoments
LinkedIn: https://www.linkedin.com/in/jenna-riewer-86a688209/
Instagram: https://www.instagram.com/notypicalmoments
YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA
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