Be Different or Be Dead with Roy Osing

02/25/25 • 65 min

The Hummingbird Effect with Wendy Coulter

In this insightful episode, Wendy Coulter and Roy Osing discuss the essential steps to building a strong brand and unlocking unprecedented business results. Wendy, a brand expert, introduces Roy, a disruptor who took a startup to $1 billion in sales. Together, they unpack Roy's unique 'Be Different or Be Dead' approach, the importance of strategic game planning, hiring for goosebumps, and executing innovative processes. Learn the keys to creating gas-worthy experiences, transforming cultures, and achieving remarkable growth by embracing audacious, unheard-of ways.

00:00 Introduction to Wendy Coulter and Branding

01:04 Meet Hannah: Fun Facts and Snow Outfits

02:24 Introducing Guest Roy Osing: Be Different or Be Dead

03:40 Roy's Journey: From Startup to Billion-Dollar Sales

04:30 The Importance of Differentiation and Innovation

08:47 Creating a Strategic Game Plan

10:53 Innovative Approaches to Customer Engagement

18:30 Eliminating Dumb Rules for Better Customer Experience

20:47 Roy Osing's Company and Its Evolution

23:04 Hiring for Goosebumps: Building a Caring Team

32:11 The Goosebumps Story and Hummingbird Effect

32:34 Measuring Customer Perception

33:54 Creating a Caring Culture

36:33 Challenges in Small and Large Businesses

37:48 Leadership and Execution

39:53 Strategic Game Plan and Execution

41:40 Innovation and Simplification

41:59 Case Study: Lawn Cutting Business

43:51 Setting Growth Targets

44:54 Differentiation and Customer Focus

51:34 The Importance of Deletion in Innovation

52:50 Startup Growth and Challenges

01:00:57 Be Different or Be Dead

01:01:29 Conclusion and Contact Information

00:00 Introduction to Wendy Coulter and Branding

01:04 Meet Hannah: Fun Facts and Snow Outfits

02:24 Introducing Guest Roy Osing: Be Different or Be Dead

03:40 Roy's Journey: From Startup to Billion-Dollar Sales

04:30 The Importance of Differentiation and Innovation

08:47 Creating a Strategic Game Plan

10:53 Innovative Approaches to Customer Engagement

18:30 Eliminating Dumb Rules for Better Customer Experience

20:47 Roy Osing's Company and Its Evolution

23:04 Hiring for Goosebumps: Building a Caring Team

32:11 The Goosebumps Story and Hummingbird Effect

32:34 Measuring Customer Perception

33:54 Creating a Caring Culture

36:33 Challenges in Small and Large Businesses

37:48 Leadership and Execution

39:53 Strategic Game Plan and Execution

41:40 Innovation and Simplification

41:59 Case Study: Lawn Cutting Business

43:51 Setting Growth Targets

44:54 Differentiation and Customer Focus

51:34 The Importance of Deletion in Innovation

52:50 Startup Growth and Challenges

01:00:57 Be Different or Be Dead

01:01:29 Conclusion and Contact Information

Previous Episode

Co-Developing Success: Mike Ganey's Marketing Strategies

Join Wendy Coulter as they dive deep into the power of branding and its surprising impacts, with special guest Mike Ganey—a marketing veteran with experience at Anheuser-Busch, Balson, and House-Autry Mills. In this episode, Mike shares insights on the importance of developing a strong brand, the value of customer-focused innovations, and how marketing fits into the broader company strategy. From his unique experiences in marketing non-alcoholic products at Anheuser-Busch to pioneering innovations in commodity products, Mike presents invaluable lessons for business leaders looking to make a profound impact. Tune in for real-world examples of successful marketing tactics, the significance of taking a holistic view of marketing, and why marketers should always be in love with their target audience.

00:00 Introduction to the Power of Branding

00:52 Meet the Team: Wendy and Hanna

02:01 Special Guest: Mike Ganey's Journey

02:46 Marketing Insights and Career Highlights

11:41 The Hummingbird Effect in Action

19:14 International Marketing and Consumer Understanding

23:22 Innovative Product Development Strategies

33:11 The Fear of Price Increases

33:39 Unarticulated Consumer Needs

35:46 Innovation in Product Development

37:02 Observational Research at House Autry

40:21 New Product Concepts

46:42 The Role of Marketing Leaders

47:33 Staying Competitive in a Changing Market

53:52 The Value of Market Research

01:01:20 Simplifying Marketing Strategies

01:05:05 Final Thoughts and Takeaways

Next Episode

A Game-Changing Shift with Worth Gregory

Join Wendy Coulter on a sunny spring break morning in Charleston as she explores the world of brand building and AI innovation. Special guests include Hanna Jernigan, a marketing strategist, and Worth Gregory, the Chief Marketing Officer at Tactix AI. Wirth shares his journey from football coaching to the tech industry, highlighting how small innovations in branding and marketing can lead to significant business breakthroughs. Discover how AI is transforming football coaching and how a strong community-led marketing approach can drastically improve company valuation and sales. Tune in for valuable insights on content creation, side-by-side marketing, and the importance of storytelling.

00:00 Introduction and Spring Break Greetings

00:43 The Hummingbird Effect in Branding

01:15 Weather and Casual Conversation

01:55 Introduction to Wirth Gregory and AI in Branding

03:35 Wirth Gregory's Journey from Football to Tech

06:02 AI Innovations in Football Coaching

08:18 The Hummingbird Effect in Marketing Strategies

12:14 Building Community and Brand Advocacy

14:55 The Role of Content in Marketing

27:50 Innovation and Experimentation in Marketing

31:46 Conclusion and Final Thoughts