
125 Encouragement & Family Lessons - Mary Jane Mapes
10/23/18 • 24 min
Empathy, Relationships, Family, Excellence, Authenticity
Summary
Has someone ever stood up for you? Especially someone you would not have expected to? How did that make you feel? We’ll look at that in our Thought of the Day. And in our interview segment, we’ll hear encouragement and family lessons from the great Mary Jane Mapes. That and more on today’s show.
Bob's Thought of the Day
We’ll explore:
- An encouraging story shared during a group discussion that affected all of profoundly.
- How being stood up for can provide one with a true sense of empathy for people who are bullied, as well as simply making them feel worthy and valuable.
Interview with Mary Jane Mapes
You’ll discover:
- The powerful lesson Mary Jane learned from her mother about standing up for others.
- A touching story about the power of empathy between Mary Jane and her daughter.
- A wonderful leadership lesson regarding acting congruently with your values.
- Why finishing well doesn’t mean perfection, but the pursuit of excellence in everything.
- An insightful quote about kindness, success, and honesty from Mother Teresa.
- Why Mary Jane’s favorite topic is authentic relationships.
Click to Tweet
- Finishing well means a life that has been well lived. @MaryJaneMapes #relationships
- Being others-centered is much more powerful than being self-centered. @MaryJaneMapes #relationships
- I’d rather end up with a life of #discipline than a life of regret. @MaryJaneMapes #relationships
Interview Links
MaryJaneMapes.comOnline E-Learning Crogram: Influential Leader: Rise to Real P.O.W.E.R. in Business & BeyondAlignedLeaderInstitute.comLearnToSpeakLikeAPro.com The Unstoppables: Success Strategies from 12 Top Women Leaders to Supercharge Your Career by Mary Jane Mapes
You CAN Teach a Pig to Sing: Create Great Relationships ... with Anyone, Anytime, Anywhere by Mary Jane Mapes The Art of Fielding Questions with Finesse by Mary Jane Mapes
Mary Jane’s BlogHire Mary Jane to Speak
Connect with Mary Jane on Facebook
Connect with Mary Jane on LinkedIn
Mary Jane’s YouTube channelResources
The Go-Giver Influencers Facebook LIVE Show
Empathy, Relationships, Family, Excellence, Authenticity
Summary
Has someone ever stood up for you? Especially someone you would not have expected to? How did that make you feel? We’ll look at that in our Thought of the Day. And in our interview segment, we’ll hear encouragement and family lessons from the great Mary Jane Mapes. That and more on today’s show.
Bob's Thought of the Day
We’ll explore:
- An encouraging story shared during a group discussion that affected all of profoundly.
- How being stood up for can provide one with a true sense of empathy for people who are bullied, as well as simply making them feel worthy and valuable.
Interview with Mary Jane Mapes
You’ll discover:
- The powerful lesson Mary Jane learned from her mother about standing up for others.
- A touching story about the power of empathy between Mary Jane and her daughter.
- A wonderful leadership lesson regarding acting congruently with your values.
- Why finishing well doesn’t mean perfection, but the pursuit of excellence in everything.
- An insightful quote about kindness, success, and honesty from Mother Teresa.
- Why Mary Jane’s favorite topic is authentic relationships.
Click to Tweet
- Finishing well means a life that has been well lived. @MaryJaneMapes #relationships
- Being others-centered is much more powerful than being self-centered. @MaryJaneMapes #relationships
- I’d rather end up with a life of #discipline than a life of regret. @MaryJaneMapes #relationships
Interview Links
MaryJaneMapes.comOnline E-Learning Crogram: Influential Leader: Rise to Real P.O.W.E.R. in Business & BeyondAlignedLeaderInstitute.comLearnToSpeakLikeAPro.com The Unstoppables: Success Strategies from 12 Top Women Leaders to Supercharge Your Career by Mary Jane Mapes
You CAN Teach a Pig to Sing: Create Great Relationships ... with Anyone, Anytime, Anywhere by Mary Jane Mapes The Art of Fielding Questions with Finesse by Mary Jane Mapes
Mary Jane’s BlogHire Mary Jane to Speak
Connect with Mary Jane on Facebook
Connect with Mary Jane on LinkedIn
Mary Jane’s YouTube channelResources
The Go-Giver Influencers Facebook LIVE Show
Previous Episode

124 The Anticipatory Leader - Dan Burrus
Anticipation, Future, Relationships, Certainty, Trust
Summary
When it comes to change, we have a choice. We’ll look at that in our Thought of the Day. And in our interview segment, we’ll talk about how to forecast the future--and get it right--from perhaps the top expert in the world in that field. That and more on today’s show.
Bob's Thought of the Day
We’ll explore:
- How I paid the price for ignoring the impact of the internet earlier in my speaking career and had to adapt in order to re-build.
- Why you don’t have to like change, you just have to realize it’s a thing.
- Two ways to deal with change.
Interview with Dan Burrus
You’ll discover:
- Why the future is far more certain than you realize.
- The two sides to the strategy coin.
- The value of learning about cycles and the impact of linear/exponential changes.
- The difference between hard and soft trends, and what it means for us.
- Three categories of hard trends.
- How Dan’s Anticipatory Leader program can help your organization.
- How to be anticipatory by building trust with others before launching a change.
Click to Tweet
- Agility is a reactive strategy. It’s reacting quickly after a disruption disrupts. @danielburrus
- The future is far more certain than you realize. @danielburrus
- The number one certainty in this world is that the future is all about relationships. @danielburrus
Interview Links
Burrus.comThe Anticipatory Organization by Dan Burrus (Free--you just pay shipping)Flash Foresight: How to See the Invisible and Do the Impossible by Dan BurrusDan’s BlogHire Dan to Speak
Daniel’s Anticipatory Leader ProgramConnect with Dan on Facebook
Follow Dan on TwitterFollow Dan on Instagram
Resources
The Go-Giver Influencers Facebook LIVE Show
Next Episode

126 Triggering Word of Mouth - Jay Baer
Advertising, Marketing, Business, Relationships, Empathy
Summary
Would you like a methodology for creating immense word of mouth for your business? If so, then I believe you’re going to LOVE this discussion with Jay Baer. That and more on today’s show.
Interview with Jay Baer
You’ll discover:
- What a talk trigger is, and why it’s so important.
- Why the talk triggers used by The Cheesecake Factory and Doubletree Hotels are actually what turns their customers into volunteer marketers and salespeople.
- Why offline word of mouth is actually more persuasive than online.
- The difference between a talk trigger and a USP (unique selling proposition).
- The 4-5-6 system for building talk triggers.
- Why “Surprise and Delight” does NOT make for an effective talk trigger.
- How the magicians Penn & Teller create a memorable experience for their fans.
- Why empathy is the easiest talk trigger to implement, and extremely powerful.
- What you can learn from Dr. Glen Gorab, an oral surgeon who uses a simple but immensely effective talk trigger that has exploded his practice.
- The thing about Dr. Snip and his “very special” giveaway. ;-)
The 4 Requirements of a Talk Trigger
- Must be remarkable
- Must be relevant
- Must be reasonable
- Must be repeatable
Click to Tweet
- A talk trigger is a strategic operational differentiator that compels word of mouth. @jaybaer #marketing
- Word of mouth #marketing and talk triggers are all about giving your customers a consistent story to tell about you. @jaybaer
- #Advertising is a tax on the unremarkable.~Robert Stephens, founder of Geek Squad per @jaybaer
Interview Links
TalkTriggers.com ConvinceAndConvert.com Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth by Jay Baer Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer Youtility: Why Smart Marketing is about Help Not Hype by Jay Baer ConvinceAndConvert.com Social Pros Podcast Hire Jay to speak Free Presentation by Jay and Daniel that you can download and present to YOUR team members. You can easily customize it to talk about your own talk triggers. Connect with Jay on LinkedIn
Resources
The Go-Giver Influencers Facebook LIVE Show
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