Concierge Medicine & Video Telemedicine with Dr. Tommy

01/22/18 • 18 min

Host Carrie Chitsey Wells has on as a guest Dr. Tommy McElroy of Echelon Health and host of the Dr. Tommy Show.

Dr. Tommy is an expert in concierge medicine and new healthcare innovation for doctors. Hear Carrie ask him about why concierge medicine is on the rise and why it benefits both doctors and patients.

Some other topics that were discussed in the podcast:

The In's and Out's of Concierge medicine and patient preferred communication trends and channels.
How video telemedicine is on the rise, why it's helpful for doctors and customer convenience.
What should doctors, practice groups, and hospitals be thinking about when implementing video telemedicine and video telehealth?

Check out Dr. Tommy's Podcast

To learn out more about Video Telemedicine

Support the show

Host Carrie Chitsey Wells has on as a guest Dr. Tommy McElroy of Echelon Health and host of the Dr. Tommy Show.

Dr. Tommy is an expert in concierge medicine and new healthcare innovation for doctors. Hear Carrie ask him about why concierge medicine is on the rise and why it benefits both doctors and patients.

Some other topics that were discussed in the podcast:

The In's and Out's of Concierge medicine and patient preferred communication trends and channels.
How video telemedicine is on the rise, why it's helpful for doctors and customer convenience.
What should doctors, practice groups, and hospitals be thinking about when implementing video telemedicine and video telehealth?

Check out Dr. Tommy's Podcast

To learn out more about Video Telemedicine

Support the show

Previous Episode

Dr. Michael Gonzalez, Houston ETHAN Program Ambulatory Video Telehealth

Host Carrie Chitsey Wells has on the show guest Dr. Michael Gonzalez from the Houston Fire Department and one of the creators of the innovative ETHAN Program. The ETHAN (Emergency Telehealth and Navigation) is a community-based paramedicine approach that integrates the extensive use of mobile video health technology with traditional medical care.

The ETHAN program is being funded by the Texas 1115 Healthcare Transformation Waiver Program and began in late 2014. It has since morphed into one of the first video telehealth programs used by a city globally.

An overview of how the ETHAN program works:

After a first responder arrives on scene, the crew assesses the patient to determine if they require emergency care or activates the ETHAN program.
A tablet that is in every fire/EMS truck is then used to connect the patient with an emergency physician via HIPAA compliant video conferencing technology.
The physician then determines if the patient should be referred to a community clinic via taxi, referred to the ED via taxi, transferred by ambulance to ED, or referred to their own doctor.

Listen to Carrie discuss some of the following topics with Dr. Michael Gonzalez:

They talk through the numbers, ROI and how 80% of the outcomes did NOT require an ambulance.
Where is the future of 911, 311, and natural disaster video telehealth headed? Will the future of callers/patients in non-life threatening situations connect with their own smartphones through video telehealth without having to dispatch an ambulance or fire truck?
What are the lessons learned to share with other cities and municipalities?

A diagram of how the ETHAN program works, the numbers, savings, ROI can be found in the Infographic here.

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Next Episode

Church Engagement with Digital Members via Video Chat: Dave Jamerson

Host Carrie Chitsey Wells talks to the Pastor of Renovate Church and former Engagement Director at Trader's Point Church (fastest 100 churches in America, 3 years in a row), Dave Jamerson about the new digital church member, how to engage them in this new digital era.

Some topics discussed:

Church attendance is down to 3 out of 8 Sundays per month
How do you engage with the member's new busy lives and digital "I want it now"?
How to help the leaders and pastors of churches from so much "drive" time to appointments?
Listen to how video chat is helping church leaders engage with 4-5X more members per day.
What does the "future of the digital church" look like? How does it connect to non-profits faster, more efficient and instant?

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