Ep 62. Learning How to Deliver Real Value to Your Clients w/ Justin Laughter

11/25/24 • 48 min

This week on the podcast, I had the pleasure of speaking with Justin Laughter, the owner of Laughter Family Hardscapes in Asheville, North Carolina. Justin’s built a thriving hardscape design and construction business by staying laser-focused on delivering real value to his clients, rather than just building what they want.

Justin shares his design-first approach ensuring his clients get outdoor living spaces that truly meet their needs and lifestyle, not just the latest trends.

Justin's journey has been marked by challenges and successes, but his commitment to his craft, his employees, and his clients has been the driving force behind Laughter Family Hardscapes' continued growth.

Tune in to hear Justin's insights on building a values-driven business, hiring and retaining top talent, and creating exceptional experiences for every client.

https://www.instagram.com/laughterfamilyhardscapes1/

If you're interested in learning more about SynkedUP, check us out:

SynkedUP - Landscape Business Management Software https://synkedup.com/

Justin shares his design-first approach ensuring his clients get outdoor living spaces that truly meet their needs and lifestyle, not just the latest trends.

Tune in to hear Justin's insights on building a values-driven business, hiring and retaining top talent, and creating exceptional experiences for every client.

https://www.instagram.com/laughterfamilyhardscapes1/

If you're interested in learning more about SynkedUP, check us out:

SynkedUP - Landscape Business Management Software https://synkedup.com/

Previous Episode

Ep 61. From Humble Beginnings to Industry Titans: The Morales Outdoor Living Story

I sat down with Chris Morales, the founder of Morales Outdoor Living, to uncover the hard-won lessons and successes of his entrepreneurial journey. From humble beginnings with a two-door truck and an $800 trailer, to tackling a once-in-a-lifetime Christmas-themed hotel project, Chris shares his story of passion, perseverance, and the power of building a dedicated team.

As a fellow green industry veteran, I was inspired by Chris's commitment to quality, his investment in company culture, and the emotional rollercoaster of entrepreneurship. We’ll discuss the challenges of delegating tasks, mastering his finances, and balancing the demands of work and family life – challenges that I've faced myself.

This episode is a raw, authentic look at the realities of running a thriving hardscaping business.

Give them a follow: Instagram (@moralesoutdoorliving)

If you're interested in learning more about SynkedUP, check us out:

SynkedUP - Landscape Business Management Software https://synkedup.com/

Next Episode

Ep 63. From Hustling in High School to Building Luxury Pools: Christopher Castano’s Story

Bio: Christopher Castano started his landscaping business when he was 15, trimming bushes and spreading mulch on his lunch breaks. Fast forward, and he’s now running a thriving design-build company crafting high-end outdoor spaces with his team in North Carolina. In this episode, we dive into how Christopher went from figuring it out on the fly to tackling half-million-dollar projects, training a solid crew, and creating a business that’s all about quality, trust, and timeless designs. Christopher shares insights into hiring, pricing, and maintaining trust with clients while constantly leveling up – one project at a time. 💪

If you're interested in learning more about SynkedUP, check us out:

SynkedUP - Landscape Business Management Software https://synkedup.com/