The Connections Hub Podcast - Building A Business In ATL | Business Operations & Business Systems - Taylor Dru

Building A Business In ATL | Business Operations & Business Systems - Taylor Dru

07/22/22 • 47 min

Taylor Dru brings the tea, real talk and humor this week to The Connections Hub Podcast with our host, Jha Allen. Taylor is a Client Process Coach and a Dubsado Set-Up Specialist based in Atlanta, comically giving us the business, straight up.

Taylor shares the importance of having a solid customer experience to maintain a status of excellence within your business. After personal experiences receiving terrible customer service and a couple of viral videos later, Taylor committed to helping business owners avoid costly mistakes by helping them find CRMs (Customer Relationship Management) that worked best for their business.

Not only does Taylor have a high record of client satisfaction and retention, but she also provides knowledge for anyone looking to expand their knowledge on CRMs, business systems and processes. Tune in for the BUSINESS GEMS Taylor is dropping.

00:40 - Hi Taylor. Please introduce yourself!

2:24 - So you went to South Beach the same year as Lebron?

2:48 - What did you do in South Beach?

3:08 - What brought you to Atlanta?

4:52 - What was your experience like moving from South Beach, Florida, to Atlanta?

12:20 - How important is it to have systems and processes in place?

14:55 - What are effective systems to put in place with a small team to move the business forward?

26:20 - Is there a main software that most businesses use?

27:28 - What is a CRM?

26:18 - Can you share your favorite three CRMs?

30:10 - Can you help a business owner choose the right CRM?

31:52 - How did you land your partnership with T-Mobile?

36:18 - How are you finding and acquiring clients?

40:45 - Aside from getting clients, What would you suggest to someone looking to get into this industry so that they can become CRM experts and begin helping other business owners? What would you suggest to someone looking to get into this industry

45:55 - Where can we connect with you?

Follow Taylor on Instagram: https://www.instagram.com/thesystemsguru/

Follow Jha Allen on Instagram: https://www.instagram.com/jha.allen/

Learn more about Jha Allen: https://workwithjha.com/content

Follow The Connections Hub Podcast on Instagram: https://www.instagram.com/theconnectionshub/

00:40 - Hi Taylor. Please introduce yourself!

2:24 - So you went to South Beach the same year as Lebron?

2:48 - What did you do in South Beach?

3:08 - What brought you to Atlanta?

4:52 - What was your experience like moving from South Beach, Florida, to Atlanta?

12:20 - How important is it to have systems and processes in place?

14:55 - What are effective systems to put in place with a small team to move the business forward?

26:20 - Is there a main software that most businesses use?

27:28 - What is a CRM?

26:18 - Can you share your favorite three CRMs?

30:10 - Can you help a business owner choose the right CRM?

31:52 - How did you land your partnership with T-Mobile?

36:18 - How are you finding and acquiring clients?

45:55 - Where can we connect with you?

Follow Taylor on Instagram: https://www.instagram.com/thesystemsguru/

Follow Jha Allen on Instagram: https://www.instagram.com/jha.allen/

Learn more about Jha Allen: https://workwithjha.com/content

Follow The Connections Hub Podcast on Instagram: https://www.instagram.com/theconnectionshub/

Previous Episode

Work-Life Balance, Business & Relationship with Jha

In this final episode closing out Pride Month, Jha Allen is interviewed by Connections Hub Team Member, Victoria, to talk all things work-life balance, business and relationship updates.

Jha kicked off pride month with a campaign highlighting LGBTQ business owners, clients and resources to reflect the incredible work being done in the local Houston business community. From current business updates to future plans that will grow the business scene in Houston, Jha is giving us all the details on what she and her agency are doing to help community-based businesses grow. She shares her experiences as a masculine woman in business and how she manages different energies.

The conversation transitions into relationship talk where Jha shares the importance of dating someone who is on the same page as you. She’s been learning herself how to turn off the “business” mode off when needed to enjoy the journey with people she cares about.

And THAT is what’s going down with Jha! Click play for all the details from Jha Allen herself.

1:10 - On our first episode, we talked about your business. So let’s start there. What’s going on with your business today?

3:40 - Can you tell us about your pride campaign?

10:30 - Have you experienced any issues with your identity while working in business?

13:10 - Do you anticipate on setting up any LGBTQ events any time soon?

19:32 - On an entrepreneurial level, how do you balance work and a relationship?

25:21 - Have you ever attended an event where there were mostly more feminine women and had a thought or experience that made you feel like you might not belong?

29:13 - What is Jha doing next?

32:16 - Let us know where we can connect with you

Follow Jha Allen on Instagram: https://www.instagram.com/jha.allen/

Learn more about Jha Allen: https://workwithjha.com/content

Follow The Connections Hub Podcast on Instagram: https://www.instagram.com/theconnectionshub/

Next Episode

The Fundamentals of Building a Nonprofit - Rosemary Babies Co

Rosemary is the Founder of Rosemary’s Babies Co, a non-profit organization that supports pregnant teens and teen parents.

The non-profit has thrived ever since rosemary’s initial $25,000 investment into the marketing efforts, lawyer protection and launch event. In this episode, Rosemary shares the difference between non and for-profits, advice for anyone looking to build a non-profit and how the ownership status of non-profits work. Rosemary’s Babies Co is on a mission to change lives and generations to come. As a once-teen mother herself, Rosemary understands the struggle and decided to support other young girls and parents throughout the joys and difficulties. Rosemary encourages you to support your local non-profits to help make an impact in your community.

00:45 - Please introduce yourself

1:50 - How did you get started in your industry?

5:16 - Can you talk more about the marketing within your non-profit and the relation to your non-profit’s success?

7:10 - How did you rally up your community to support what you’re doing?

10:17 - What’s the difference between non-profit and for-profit?

12:30 - What did you spend your first $25,000 on to build your non-profit?

14:30 - Do you feel starting off your business the way that you resulted in immediate success?

17:34 - Can you explain the ownership process of non-profits?

19:40 - What advice would you give to someone trying to build a non-profit?

23:25 - How were you able to discover the benefits of building a non-profit?

27:55 - Have you seen any benefits of being a non-profit over being in a for-profit business?

Follow Rosemary Babies Co: https://www.instagram.com/rosemarysbabies.co/