James Creech — Paladin CEO on Selling to Brandwatch, Influencer SAAS, and Recasting Success

06/09/22 • 62 min

This interview features James Creech, SVP Influencer Strategy at Brandwatch and founder of Paladin. We discuss how former GE CEO Jack Welch inspired James to be a number one category leader, using his down payment on a house to start Paladin, his make or break pivot when the creator economy evolved in 2018, working till 3AM over Christmas to sell his company, why James and I are kindred spirits, and the power of recasting your success.

Subscribe to our newsletter. We explore the intersection of media, technology, and commerce: sign-up link

Learn more about our market research and executive advisory: RockWater website

Follow The Come Up on Twitter: @TCUpod

Email us: [email protected]

---

EPISODE TRANSCRIPT:

Chris Erwin:

Hi, I'm Chris Erwin. Welcome to The Come Up, a podcast that interviews entrepreneurs and leaders.

James Creech:

Thomas and Ole and I all put considerable capital into the project. To put that in perspective, at the time, Thomas was getting married. His fiancé, she was amazing to say, "We believe in this dream, and we want to put that money that we would have saved for a big, nice wedding with our family and friends towards investing in this startup." I had been saving to buy a house, so I took essentially a down payment on what I would do to buy a house and said, "I'm all in on the business." Every penny to my name and probably even some I didn't have like went into Paladin. Then, Ole had recently gone out and bought a Tesla. He ended up driving back to the dealership and returning the Tesla, so he could take all of that money and put it into Paladin. So, every single one of us was all in from day one.

Chris Erwin:

This week's episode features James Creech, SVP influencer strategy at Brandwatch and founder of Paladin. So, James was born in Houston, Texas and grew up in Bakersfield, California with parents who worked in oil and gas. Early on, James was a creative. In high school, he made sketch comedy videos with his friends and thought film and TV was his future. So, he went to USC Film School and ended up running the college TV station, but soon realized that he really enjoyed and was good at the business side of entertainment. His career started at a video advertising startup, where he helped scale the team to over 40 employees, but then moved on to Bent Pixels, which started as an early YouTube MCN.

Chris Erwin:

While there, James took a big bet on launching a technology SaaS product for the early creator economy, which he ended up spinning out and leading as CEO, until its recent sale to Brandwatch just a few months ago. Today, James leads influencer strategy at Brandwatch and stays busy on the side, advising over 10 different companies and publishing content on his podcast and blog. Some highlights of our chat include how former GE CEO Jack Welch inspired James to be a number one category leader, when he used his down payment on a house to start Paladin, his make or break pivot when the creator economy evolved in 2018, working till 3:00 AM over Christmas to sell his company, why James and I are kindred spirits, and the power of recasting your success. All right, let's get to it. James, thanks for being on The Come Up podcast.

James Creech:

Hey, Chris. Thank you, excited to be here.

Chris Erwin:

This has been a bit of a long time coming. I think I was on your podcast a year or two ago, and I said, "James, I'm going to have to get you on mine someday." And, we're finally making it happen. When we were doing the prep, I just got even more excited, because I realized just how cool and exciting your story is. So, excited to share that with the listeners, and as always, let's rewind a bit. So, we're going to go back. Tell us about where you grew up, what your household and what your parents were like.

James Creech:

So, I was born in Houston, Texas, but grew up mostly in Bakersfield, California. So, I always tell people, "You could probably guess what my parents did for a living, right?" We worked in oil and gas. So, I spent most of my life, yeah, in Bakersfield, from ages four to 18, essentially. My childhood was great. I have a younger brother and sister. We're a close family. We had the chance to do a lot of traveling when we were younger, which was fun. I remember soccer practice and tennis and Cub Scout...

Subscribe to our newsletter. We explore the intersection of media, technology, and commerce: sign-up link

Learn more about our market research and executive advisory: RockWater website

Follow The Come Up on Twitter: @TCUpod

Email us: [email protected]

---

EPISODE TRANSCRIPT:

Chris Erwin:

Hi, I'm Chris Erwin. Welcome to The Come Up, a podcast that interviews entrepreneurs and leaders.

James Creech:

Chris Erwin:

James Creech:

Hey, Chris. Thank you, excited to be here.

Chris Erwin:

James Creech:

Previous Episode

Michael Cohen — CEO at Team Whistle on Wall Street to Digital, Scaling $0-100M, Leadership, and Exits

This interview features Michael Cohen, CEO at Team Whistle. We discuss being denied by a Goldman Sachs recruiter, when wearing a suit can be bad for business, being on the launch team of Whistle Sports, why the movie The Martian inspires his leadership, executing an M&A roll-up strategy and going from $0-100M in revenue, exiting to ELEVEN Group, and learning how to “play it where it lies”.

Subscribe to our newsletter. We explore the intersection of media, technology, and commerce: sign-up link

Learn more about our market research and executive advisory: RockWater website

Follow The Come Up on Twitter: @TCUpod

Email us: [email protected]

---

EPISODE TRANSCRIPT:

Chris Erwin:

Hi, I'm Chris Erwin. Welcome to The Come Up, a podcast that interviews entrepreneurs and leaders.

Michael Cohen:

The presenter started off his presentation, and he said, "None of you in this room are going to get a job at Goldman Sachs right out of school." Sort of the most deflating thing ever. I've been preparing for this for an ungodly amount of time. And I was so angry for so long, but what I took away from that has stayed with me for my entire career, because what he then went on to say was, "I didn't start a Goldman Sachs. I started at X company. I then went to Y, then over to company A, and ultimately got to where I am today as a managing director at Goldman Sachs." And his point was that not all career paths are linear. You have to have different experiences along the way that ultimately allow you to become a better managing director at Goldman Sachs, or wherever you were going.

Chris Erwin:

This week's episode features Michael Cohen, CEO of Team Whistle and chief transformation officer of ELEVEN Group. Michael was born in Long Island and grew up with parents who worked in tourism and technology. He decided to migrate to Atlanta for college, kicked off his career in a financial training program at Wells Fargo, but he soon returned to his home turf in New York City to be an investment banker, where Michael learned how to tell stories with numbers. Of note, this is where we first met and actually worked together for a few years.

Chris Erwin:

Michael's career then progressed into private equity and strategy consulting, but he left to take an early bet in digital media and helped launch Whistle Sports in 2014. Today, Michael is the CEO and has spent the past year integrating the business into its new owner, ELEVEN Group. Some highlights of our chat include being denied by a Goldman Sachs recruiter, when wearing a suit can be bad for business, why the movie "The Martian" inspires his leadership, executing an M&A roll up strategy and going from zero to a hundred million in revenue, and learning how to play it where it lies. Now I've known Michael for over 15 years, and he's one of my favorites to share industry notes with and riff about all things creator economy. Telling his story has been a long time coming, so let's get to it.

Chris Erwin:

All right, Michael, thanks for being on the podcast.

Michael Cohen:

Chris, thanks for having me. Been a long, long time that we've known each other, so I'm excited to chat with you.

Chris Erwin:

Yeah. This has been a long time coming. I think I've been asking you to be on the podcast for almost over a couple years now. There was some assumed perhaps missed emails or lack of responses or who knows what, but finally able to make it happen today.

Michael Cohen:

I take the fifth, but I'm glad I'm glad to be here today.

Chris Erwin:

All right, Michael. I've known you for a long time. I think dating back to 2006. This is ... I know. It's pretty crazy to say that. It's almost over 15 years starting in Wall Street finance into the world of digital media. A lot to talk about today, but let's start where you grew up, if there's any glimpses into your early career. Let's rewind a bit and tell us about where you grew up and what your household was like.

Michael Cohen:

I grew up in Long Island in New York, a nice, quiet suburban town called Jericho. I have an older brother and my two parents as well. The town was a very small town. Everybody knew each other, which was great, but also a little bit of a bubble. And so I think having grown up in that environment, it was something that I liked a lot, but also knew it was something I needed to get out of and experience the world a bit different. And I think part of my childhood allowed me to do that. My mom worked in travel, which allowed us to go to al...

Next Episode

Adam Rymer — CEO at OpTic Gaming on 1980's Internet Nerds, Adapting to Napster, and the Future of Esports

This interview features Adam Rymer, CEO of OpTic Gaming. We discuss what he learned from running Harvard’s campus store, adapting to Napster at Universal Music, why entertainment doesn’t value innovation, being on Universal Pictures’ greenlight committee, scaling Legendary Digital and working alongside Chris Hardwick and Amy Poehler, how to create communities for gamers, why he plays Fornite with his son, and how to follow your own roadmap.

Subscribe to our newsletter. We explore the intersection of media, technology, and commerce: sign-up link

Learn more about our market research and executive advisory: RockWater website

Email us: [email protected]

Interview Transcript

The interview was lightly edited for clarity.

Chris Erwin:

This week's episode features Adam Rymer, CEO of OpTic Gaming.

So Adam was born in Fort Lauderdale and was a self-described '80s internet nerd. That meant hanging out on internet bulletin boards and attending internet meetups at bowling alleys. His online passions paid off and he ended up going to Harvard after writing an admission essay, comparing entertainment dollars versus grocery store dollars. Adam's early career included Universal Music where three months after beginning his new role Napster was launched. And Adam had to figure out questions like, "What now? And who do we sue?" After rising up to the exec ranks at Universal Adam then struck out on his own to co-founder production company that worked on projects like the Rover and sci-fi hit arrival. He then became president at nerd and legendary networks where he helped build a multi-platform media business alongside stars like Chris Hardwick and Amy Poehler today. Adam is the CEO of OpTic Gaming, where he is helping to grow and scale one of the world's most exciting companies operating at the intersection of gaming and entertainment.

Chris Erwin:

Adam, thanks for being on The Come Up Podcast.

Adam Rymer:

Great to be here, man. Good to see you.

Chris Erwin:

Yeah. So where are you calling in from?

Adam Rymer:

I am in Dallas, been here about two years now.

Chris Erwin:

Are you in the Envy offices right now?

Adam Rymer:

We are. I moved here in the middle of COVID and we've been, believe it or not, working mostly in the office since I got here.

Chris Erwin:

Like to hear that people getting back to the office environment. Well, we're going to talk about Envy more, but actually want to rewind a bit, Adam. So going back a few years here, I want to hear about where you grew up and a little bit of what your childhood was like to see if there's any kind of glimpses into this media and digital executive that you've become.

Adam Rymer:

I am a Florida man. I grew up in Fort Lauderdale. Born in Miami, grew up in Fort Lauderdale, '70s and '80s which whatever anybody thinks about Miami and south Florida now is not what it was like when I was there. It was retiree paradise. And then the occasional spring break debauchery but of course, I was too young to really understand and appreciate any of it. So I just saw all these college kids coming in and thinking that would be awesome. And then by the time I was actually old enough to enjoy spring break, that it all gotten kicked out of south Florida and moved to Daytona and Cancun and wherever else. So missed out on all the benefit of all of it. But Florida was an interesting place to grow up in the '70s and '80s. Left at 17, never really went back, but definitely helped shape my desire to stay someplace warm for the rest of my life.

Chris Erwin:

Okay. So I have to ask you, what was your household like growing up? Were your parents into the same things that you're into now, media entertainment, digital gaming, gaming, what that looked like back in the day was very different, but what did your parents do and what were some of your early inspirations?

Adam Rymer:

My dad was a physician. He was an immigrant. My mom helped run the household. I had a younger sister who was six years younger than I. And so we were not overly close partially because of the age difference. And partially because we were just into different things, I was probably what you would call a quintessential nerd back in the day when it ...