Document Your Policies and Systems So Your Business Can Grow

12/14/21 • 29 min

Why is documenting your business systems important? Mitch Kenny from Maus Software explores the benefits around having your business processes documented.
Some of the benefits include:

Less reliance on a single business owner/manager
Opportunities for scale and growth
Improved overall efficiency

Mitch discusses barriers that often prevent business owners from documenting their systems.
The myths and barriers include the following beliefs:

"It all has to be done by the business owner/manager"
"It’s too hard to start from scratch"
"I don’t want to re-invent the wheel"

Mitch looks at some great ways to get your business started in documenting your policies and procedures.

If a question needs to be asked, there needs to be a procedure written about it
Platform like Maus/SafeWrite to help (templates – 70-90% of content already written)

Get a free trial of the Maus tools: https://www.maus.com.au/landing/free-trial/
Mitch Kenny:
Mitch has been head of the ISO and Compliance tools at Maus for the past 4 and a half years, helping business owners and managers improve their systems and processes to better comply with their compliance obligations.

Throughout this time, he has helped businesses of all sizes unlock new opportunities through ISO compliance and has learnt about the importance and benefits of documenting internal processes across all businesses.

Now, as Director of SafeWrite, a new brand under Maus Software, he is targeting his focus to helping more SME’s develop and control these process and documents in a way that is efficient, manageable and easy to use.
https://www.facebook.com/mausbusinesssystems/
https://www.linkedin.com/company/maus-business-systems/

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Why is documenting your business systems important? Mitch Kenny from Maus Software explores the benefits around having your business processes documented.
Some of the benefits include:

Less reliance on a single business owner/manager
Opportunities for scale and growth
Improved overall efficiency

Mitch discusses barriers that often prevent business owners from documenting their systems.
The myths and barriers include the following beliefs:

"It all has to be done by the business owner/manager"
"It’s too hard to start from scratch"
"I don’t want to re-invent the wheel"

Mitch looks at some great ways to get your business started in documenting your policies and procedures.

If a question needs to be asked, there needs to be a procedure written about it
Platform like Maus/SafeWrite to help (templates – 70-90% of content already written)

Sign-up for our monthly newsletter so you don't miss an episode (plus get access to extra resources).

Support the show

https://thebusinessbehindyourbusiness.com/
Connect with us:
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LinkedIn
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Previous Episode

Using Technology to Make Your Business More Profitable

Technology is wonderful for business, make no mistake. It helps you deliver a more efficient, consistent and effective outcome.

For instance, using technology to improve efficiency with compliance and administrative activities gives you more time and resources to apply to value-producing activities like marketing and sales.

But we can also fall into the trap of spending money on software and technology that we don't really need.

You’re in business to make a profit. And you should use technology to help you increase profit.
Some points to think about:

Using free or paid apps?
Using what you've already paid for
Hiring the right expertise
Getting the right hardware
Know what you want to achieve

If you have reviewed your software and computer hardware needs and are looking for deals, check out some of the best deals on Amazon here.

Note: Some of the resources shown may be affiliate links, meaning we receive a commission (at no extra cost to you) if you use that link to make a purchase. We really appreciate it when you use our links to check out and purchase some of the tools we use. It helps cover our costs.

Disclosure: As an Amazon Associate we earn from qualifying purchases.

Luke is the Sales Manager for UNITECH Solutions. He is responsible for a team of sales personnel and helps drive corporate selling of technology solutions to suit the many different clients under his portfolio. Working within the technology industry also requires constant training & personal development across the many changes faced within this sector.
Luke has industry qualifications from key vendors such as Microsoft, HP, VMware & Citrix (just to name a few). He prides himself on keeping up-to-date with the latest technologies, so that he is able to communicate these solutions to his clients. As the Sales Manager, Luke works closely with his Sales Team on ensuring they convey quality product knowledge and the delivery of efficient, cost effective Smart Solutions for their wide range of clients.
https://www.unitech.com.au/
https://pretiumsolutions.com.au/services/strategy-and-advisory/
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Next Episode

Managing Change in Your Business

Raj Nathoo from Keystone Active Learning explores how your business can manage change in this constantly evolving business environment. It all starts with your personal mindset. Raj discusses why it's important to reduce negative thoughts and stop punishing or blaming yourself for circumstances beyond your control. You need to accept change as being inevitable - change will happen whether you accept it or not.
Raj has provided a tool to aid you on your journey of personal & business growth.
Power Hacks - The Carnegie Triangle
Contact Raj for more information or assistance. [email protected]
Raj is a Business Growth Facilitator & Coach at Keystone Active Learning. He is driven by wanting to make a positive difference by working with individuals and organisations in their endeavor to succeed and grow. Raj has a multitude of skills and experiences as an entrepreneur, and understands the stresses and indecision faced when trying to grow a business.
As a learning and development consultant, he has worked with managers and staff in identifying needs and how they can be incorporated into a strategic learning plan to help grow an organisation. Raj has a passion for working with SMEs that are keen to grow and implement new world thinking and concepts.
As an entrepreneur, Raj understands the stresses and indecisions that entrepreneurs face in the desire to grow their business and deliver a positive return on their investment. Raj’s accounting background, coupled with practical know-how, has helped him to identify key constraints in small businesses and advise clients on the best possible methods of overcoming challenges.
Sign-up for our monthly newsletter so you don't miss an episode (plus get access to extra resources).

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The Business Behind Your Business - Document Your Policies and Systems So Your Business Can Grow

Transcript

Mitchell Kenny 00:00

you want to be able to make sure that you know, if, like you mentioned, if someone falls ill or the business owner wants to take you know, two weeks off that they can, they can leave the business and not have to be bombarded with calls while they're away to see those key tasks and what needs to be done and how often it needs to be done.

Paul Sweeney 00:39

Welcome back to The Business Behind Your Business podcast I'm Paul