Chimneys, Choices & Customer Care: Why Actions Speak Louder Than Smoke
05/13/25 • 29 min
Episode 281: What do the Pope, memory care planters, and your favorite steakhouse have in common? More than you think. In this episode, Lori and Vonda take a thoughtful (and often funny) dive into recent global events—the passing of Pope Francis and the election of Pope Leo XIV —and what it reminded them about unity, leadership, and the power of actions over words. From emotional crowd scenes to boutique service lessons, and even Bob “watering” the garden box, this one’s packed with reflection, humor, and a few truths we all need to hear.
Register Here for the Webinar: Weed out worry, Grow your know
Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist
Episode 281: What do the Pope, memory care planters, and your favorite steakhouse have in common? More than you think. In this episode, Lori and Vonda take a thoughtful (and often funny) dive into recent global events—the passing of Pope Francis and the election of Pope Leo XIV —and what it reminded them about unity, leadership, and the power of actions over words. From emotional crowd scenes to boutique service lessons, and even Bob “watering” the garden box, this one’s packed with reflection, humor, and a few truths we all need to hear.
Register Here for the Webinar: Weed out worry, Grow your know
Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist
Previous Episode
Back to Just Us: Confessions, Laughter & A Fishing “Rodeo"
Episode 280: It’s just us this time—back to a catch up with Vonda and Lori. We’re catching up on everything from awkward customer service stories to deep confessions (like sitting at the kids’ table... on purpose). Plus, Lori shares the latest with Lenny and his big fishing tournament that wasn’t quite what it seemed. It’s funny, heartfelt, and exactly the breather we all need post-Mother’s Day.
Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist
Next Episode
Too Many Words, Too Little Time: Reading, Retention & Real-Life Learning
Episode 282: In this episode, Vonda admits her struggle with staying focused (and awake) while reading—and Lori steps in with practical, real-life strategies and successes for actually remembering what you read. From turning chapters into movies in your mind to handwritten notes and the power of audiobooks, they cover it all—plus, how these techniques apply not just to personal growth, but to leadership, training, and even flower shop handbooks. Whether you’re a highlighter hero or a “just give me the audio” type, this episode will help you learn smarter, not harder.
Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist
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