The Bottom Line Pharmacy Podcast: Sykes & Company, P.A.

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Successful marketing for your independent pharmacy requires a handful of things: you need the right budget, a compelling message and you have to be willing to crank up that curb appeal. Tune in to the latest episode of The Bottom Line Pharmacy Podcast with special guest marketing consultant and former senior director of store operations and marketing for NCPA, Gabe Trahan. Hear his tips for sending the right message to the right audience, and why nine is the magic number of words you should use on a digital sign.

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

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Do not let your pharmacy’s accounts receivables sit on the backburner; do not just "fill and pray." Learn how to automate your account reconciliation and get paid sooner, with special guest EnlivenHealth on the latest episode of The Bottom Line Pharmacy Podcast.

About Sykes & Company, P.A. - https://www.sykes-cpa.com/

*This is an educational discussion between likeminded professionals. Sykes & Company, P.A. employees were not compensated, nor were any vendors compensated for being on the show.

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Is your pharmacy getting paid what it’s supposed to be getting paid? Make reconciliation your superpower!

In this episode of The Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Bonnie Bond, CPA sit down with Vanessa Luu, Supervisor of Reconciliation at EnlivenHealth® to discuss all things reconciliation, including:

• The importance of having a robust reconciliation process in the pharmacy industry.
• Common issues pharmacies face, such as delayed payments and administrative errors.
• The benefits of using reconciliation services and tools to streamline financial management.
• Tax implications of reconciliation

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Click here for the transcript
More about our guest:

Vanessa’s pharmacy journey began in 2010, blending experience in retail, reconciliation, and sales. Starting as a cashier at Walgreens, Vanessa worked up to management before moving into pharmacy finance at EnlivenHealth®, supporting reconciliation customers directly. Vanessa transitioned to sales, helping pharmacies find the best solutions while strengthening their skills in customer relations and industry insight. Now, as a Supervisor in the Reconciliation Department, Vanessa continues to help customers manage their financial operations with our reconciliation product.

Want to learn more about Vanessa and EnlivenHealth®? Click below to check them out!

Vanessa Luu LinkedIn: https://www.linkedin.com/in/vanessa-luu-bb8844229/

EnlivenHealth® LinkedIn: https://www.linkedin.com/company/enlivenhealth/

EnlivenHealth® Website: https://enlivenhealth.co/

EnlivenHealth® Facebook: https://www.facebook.com/EnlivenHealthCo

EnlivenHealth® Twitter (X): https://x.com/EnlivenHealthCo

Stay connected with us on social media:

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Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

Bonnie Bond – CPA LinkedIn

Bonnie Bond – CPA Twitter

More resources about this topic:

Podcast – This is Why You Don’t Fill and Pray

Webinar – Cents and Sensibility

Podcast – Tax Reform Update: 2025 Changes to the Tax Cuts and Jobs Act

Video – Optimize Your Pharmacy’s Third-Party Reconciliation

Video – The Most Important Accounts Receivables in a Pharmacy

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The 503A and 503B legal landscape is ever changing and staying on top of these changes can be tedious.
But don’t worry! Sykes is here with the trustee colleagues at Brown & Fortunato.
On this episode of the Bottom Line Pharmacy Podcast, Scotty Sykes, CPA, CFP® and Bonnie Bond CPA, sit down with Brad Howard, Esq. And Michael Alexander, Esq. From Brown & Fortunato share recent changes to the 503A and 503B regulatory landscape including:

• The Evolving relationship between 503B and 503A pharmacies
• Impact of FDA regulations and state-level inconsistencies
• Possible changes coming in 2025

More about our guest:
Brad Howard:
Bradley W. Howard is a health care attorney with extensive experience representing pharmacies, durable medical equipment providers, hospitals, and many other health care providers with compliance, enforcement, and litigation matters throughout the country. Brad enjoys working with pharmacies and other health care providers on regulatory and contractual compliance matters, payer and PBM audits and appeals, governmental demands and requests, responses to subpoenas and demand letters, and business disputes including litigation. Brad routinely handles health care investigations by the Department of Justice, HHS OIG, various boards of pharmacy, State Attorneys General, the Department of Defense, and other regulators.
Michael Alexander:
Michael represents health care clients in a variety of business and regulatory matters, including regulatory compliance, licensing, due diligence review in the acquisition of health care providers, government investigations, and commercial disputes. Michael’s clients are primarily pharmacies, hospitals, and physician groups, but he also assists many other health care providers. Michael has successfully assisted his clients in resolving government investigations on both the state and federal level involving general compliance issues as well as matters related to fraud, waste, and abuse. He has also represented clients in payor disputes, and worked in conjunction with his clients, co-counsel, and other parties to coordinate the simultaneous acquisition and re-licensure of multiple health care providers.
Learn more about the Brown & Fortunato Team:
Brad Howard LinkedIn
Michael Alexander LinkedIn
Brown & Fortunato Website
Brown & Fortunato Facebook
Brown & Fortunato LinkedIn
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Twitter
LinkedIn
Scotty Sykes – CPA, CFP LinkedIn
Scotty Sykes – CPA, CFP Twitter
Bonnie Bond – CPA LinkedIn
Bonnie Bond – CPA Twitter
More resources on this topic:
Podcast – Developing a Weight Loss Program with GLP1s in Your Pharmacy
Podcast – Driving Independent Ph

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While the path to multi-store ownership may look different for everyone, the principles remain the same.

From his first location in 2011 to over 20 stores in 2024, Hashim Zaibak’s rule for managing multiple stores has remained the same - “I take care of the people who are going to take care of the people who are going to take care of the customers”

On this episode of The Bottom Line Pharmacy Podcast, we sit down with Hashim Zaibak, PharmD, CEO of Hayat Pharmacy and NCPA Ownership Workshop extraordinaire to discuss how to manage multiple stores, the NCPA Ownership Workshop, opportunities pharmacies have with clinical services, being recognized as a provider, and more!

Did you like this episode? We share insights for Independent Pharmacy Owners every other Thursday. Stay up to date on new episodes by liking and subscribing! Click here to learn more about our podcast team and previous episodes.
Click here for the transcript

More about our guest:

Dr. Hashim Zaibak, PharmD is the Founder and CEO of Hayat Pharmacy, an independent pharmacy with over 20 locations serving the Milwaukee area.

Dr. Zaibak started his career as a pharmacist in 1999 after graduating from the University of Illinois‐Chicago. With over fifteen years of experience, he has seen the industry from multiple vantage points.

Dr. Zaibak has over six years of experience as a Clinical Instructor to help train pharmacy students from six pharmacy schools in the Wisconsin and Illinois area (Concordia University, Rosalind Franklin University, University of Wisconsin, University of Illinois, Midwestern University, and MCW School of Pharmacy). As recognition of Hashim’s excellent service to the community, he was named the 2014 Pharmacist of the Year by Pharmacy Development Services and Health Mart’s 2014 Pharmacy of the Year.

Want to learn more about Hashim and Hayat Pharmacy? Click below to check them out!

Hashim Zaibak LinkedIn

Hayat Pharmacy Website

Hayat Pharmacy Facebook

Hayat Pharmacy Twitter (X)

Hayat Pharmacy LinkedIn

Stay connected with us on social media:

Facebook
Twitter (X)
LinkedIn
Instagram

CPA’s:

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

Bonnie Bond – CPA LinkedIn

Bonnie Bond – CPA Twitter

More resources about this topic:

Article – Multiple Stores and Real Estate Ownership

Client Testimonial – Managing Multiple Stores